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Fresno Chrysler Dodge Jeep Ram
Fresno, CA
306 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 306 reviews
January 17, 2024
I took my 2500 RAM in for 2 recalls. The people were polite, but I didn't like having to leave my truck there all day. They did provide a courtesy shuttle service, but if you live out of The people were polite, but I didn't like having to leave my truck there all day. They did provide a courtesy shuttle service, but if you live out of town you're out of luck. I had to call to get an update on my service so that I could make the 3:00 shuttle service deadline to get picked up. I was stressing that it was 2:30 and I hadn't heard anything. If I hadn't called I would have missed the shuttle and I would have been stranded. More
by sandralaspada
Employees Worked With
Randy
December 23, 2023
Took my car in because a code was popping up for my transmission. The same code PepBoys gave also. When taking my car to Dodge I did not think they would take advantage of my situation but they did. My transmission. The same code PepBoys gave also. When taking my car to Dodge I did not think they would take advantage of my situation but they did. My service rep who was helping us with the car was stating the code was not being found. I picked my car up after they had it for over a week. The next day my check engine light returned and when I took it back the same code appeared again for my transmission. Instead, they fixed the axel the rep stated that was the problem, not the transmission. So my question is why did my diagnostic tool and Pep Boys diagnostic tool read the same code and when taking it to Dodge they could not see the same code? Now they want us to pay $4000.00 for a rebuilt transmission. I would never take my business to this company again they got 1500.00 out of me for an axel that could have waited then asked for another 4000.00 for a rebuilt transmission during the holidays. Bonuses must be booming for these reps. More
by kosha
Employees Worked With
Adrian
December 07, 2023
The service staff is second to none . The last problem I had was repaired on time and the status was communicated on promptly. Well done The last problem I had was repaired on time and the status was communicated on promptly. Well done More
by btgriggs
Employees Worked With
Randy Geise
December 07, 2023
Took my truck in for service last week. I worked with Adrian. He was professional and keep me up to date during the process. He got the parts ordered and rescheduled me to come back in. The I worked with Adrian. He was professional and keep me up to date during the process. He got the parts ordered and rescheduled me to come back in. The entire crew was great. More
by vmorales
Employees Worked With
Adrian - Service Manager
