Fresno Chrysler Dodge Jeep Ram

I'm happyhappyhappy!!! BEST experience buying our 1st new car in 2012 with Fresno Dodge, yesterday you guys topped our best experience for the 2nd time. Personally I would l BEST experience buying our 1st new car in 2012 with Fresno Dodge, yesterday you guys topped our best experience for the 2nd time. Personally I would like to thank Tim for going above and beyond to keeping me happy. You and your team are awesome!!! More

Terrible Customer Service Terrible customer service. Paid $1800 for repairs and during the time it was being serviced they stole ALL my floor mats and messed up my stereo. Of c Terrible customer service. Paid $1800 for repairs and during the time it was being serviced they stole ALL my floor mats and messed up my stereo. Of course they deny everything and have done little to nothing to make it right. Oh except for give me cheap navy blue floor mats (to replace my light grey ones they stole?). Don't bother bringing your car for maintenance unless you want to leave with even more problems. More

GOT A GREAT INTERNET DEAL ON A NEW 2015 CHALLENGER!! Contacted Phillip Olivarez on dealer's internet dept. Received a very good quote via email that was acceptable. Finished the transaction over the phon Contacted Phillip Olivarez on dealer's internet dept. Received a very good quote via email that was acceptable. Finished the transaction over the phone and mail. Phil is very professional, friendly and informative. This was a painless buying experience and already waiting for the car to be delivered to us in Florida! will definitely buy again from them!! Ralph Torres Alphalog Corp. More

Best Dealership Purchase Experience I have never had such an easy negotiation experience at a car dealership! I stopped by on a Monday just to take a look at what they had in stock- no i I have never had such an easy negotiation experience at a car dealership! I stopped by on a Monday just to take a look at what they had in stock- no intention to buy that day since there was still over a month left on my current lease. Kyle showed me a car with WAY more options and features than what was on my wish list. When we went into the office to talk numbers I told him how much I wanted to put down and how much I could afford for a monthly payment. I thought that there was no way he would come back with numbers anywhere close- I was wrong. Kyle eliminated all of the back and forth long meetings with the sales manager and brought back numbers so close to what I asked for the first time that I told him he made a mistake somewhere. Long story short I walked in just to look and left with a new car. More

Made deal over the phone. Drove to Fresno, answered all questions, friendly and fair. Received a fair price for our purchase of a 2014 Jeep Cherokee Limited. questions, friendly and fair. Received a fair price for our purchase of a 2014 Jeep Cherokee Limited. More

Contacted dealer on the internet. Received a quote via email that was acceptable. Went into dealership and made a good deal with Phillip Ollvarez. He was very friendly and informative. Gave me a fair t email that was acceptable. Went into dealership and made a good deal with Phillip Ollvarez. He was very friendly and informative. Gave me a fair trade in value for my used truck. Everyone I dealt with were very friendly. This was a painless buying experience. I highly recommend Fresno Dodge. I love my new truck. It is exactly what I wanted. Thank you for a great buying experience. Jerry Johnson More

Unfortunately, due to pretty much all previous car-buying experiences (I'm 61 years old), I walk onto a car lot already in defensive mode. With Fresno Chrysler, that mode quickly turned to positive and I was experiences (I'm 61 years old), I walk onto a car lot already in defensive mode. With Fresno Chrysler, that mode quickly turned to positive and I was able to work with Phillip and, eventually, David to conclude a pleasant car-buying experience - never give up hope that there are honest and down-to-earth folks selling cars! I know that, now - based on my experience at Fresno Chrysler on 1/25/2014. Thank you guys! More

Saw the vehicle online and negotiated a price with Phillip over the phone. Car was in excellent shape and was able to easily negotiate further within a few minutes. Low pressure. Thanks! Entire tim Phillip over the phone. Car was in excellent shape and was able to easily negotiate further within a few minutes. Low pressure. Thanks! Entire time on lot was about an hour since we were paying cash. More

It was a great experience. Kyle was up front on the price and dealing of the sale. We got our price we wanted for our trade in and the payments we wanted for the new Ram 2500HD Diesel. Kyle took the price and dealing of the sale. We got our price we wanted for our trade in and the payments we wanted for the new Ram 2500HD Diesel. Kyle took the time to walk through the procedure and then after sales was complete Kyle walked us again through the operations of the vehicle. I would recommend Kyle as a sales person to anyone. Kyle was very friendly , answered our questions and was patient with us and our strange questions. More

My wife and I went into Fresno Chrysler Dodge Jeep Ram to look at a Jeep Grand Cherokee Overland we saw online. We had worked with Kyle via email before going in. We arrived 40 minutes before closing. Kyle h look at a Jeep Grand Cherokee Overland we saw online. We had worked with Kyle via email before going in. We arrived 40 minutes before closing. Kyle had pulled the vehicle off to the side and got it ready to show us before we had arrived. When we arrived, we were greeted and introduced to Kyle. He walked us out to the vehicle and took time to talk about its features and introduce us to the Overland trim. Kyle did a great job at spending adequate time with us and answering all of our questions. Even though it was 10 minutes to closing he even offered us to test drive the vehicle. I never felt like Kyle was trying to be pushy and force us into something we didn't want. Once inside Kyle sat down with us as we discussed buying the vehicle. He listened to our concerns and with the help of the staff we were able to make a decision that we wanted to purchase the vehicle. We felt like we were getting a fair purchase price on the vehicle. David did a great job at finding the right lender and getting us an interest rate on the financing lower than we expected. When we sat down with David to finalize the sale, he did a good job at listening to us and being thorough with the paperwork. We didn't feel like there were any hidden surprises that we weren't expecting. We were appreciative that he took the time to find us the best financing that fit our needs. By this time it was an hour after closing and we appreciated that the staff took the time to stick around and not rush through the sale. As we were waiting for Kyle to finish prepping the vehicle to drive off the lot, we appreciated that Tim took the time to introduce himself and thank us for doing business with him at his dealership. We appreciated that his staff spent adequate time with us to help us buy our new Grand Cherokee. Once outside, Kyle did a quick walkthrough of the vehicle and told us a few things about operating the vehicle. He told us we could come back another day and spend more time with him if we wanted to. We had done lot of research beforehand and had visited other dealerships in the area with no success. We felt like other dealerships didn't take the time to earn our business and see how serious we were about buying a Grand Cherokee. We were happy to get a good deal and work with a friendly and honest staff. We would definitely recommend Fresno Chrysler Dodge Jeep Ram. More