Fresno Chrysler Dodge Jeep Ram
Fresno, CA
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Service department pricey Took my magnum for a overheat issue, wanted $3,000 to fix .went home an replaced thermostat housing gasket total cost 12 dollars, don't know why they Took my magnum for a overheat issue, wanted $3,000 to fix .went home an replaced thermostat housing gasket total cost 12 dollars, don't know why they didn't try an replace first before .they charged me $190.00..and told me had water pump issues ,just tryn to make a quik buck I guess,.,. More
Service dept slow. Don't buy service plan Not a bad buying experience for a new truck, but don't buy the service plan. You can service your vehicle yourself much faster than the dealer! Even Not a bad buying experience for a new truck, but don't buy the service plan. You can service your vehicle yourself much faster than the dealer! Even the express lube is a farce, takes 1.5 hours. You can change your oil in 10 minutes. Jiffy lube can too. I once waited 3 hours. So just don't buy a service plan, and don't plan to use this service dept and you may be okay. More
Professional and proficient I recently purchased a brand new 2016 Jeep from Fresno Chrysler Dodge Jeep. Having retired from business I learned that what makes the business great I recently purchased a brand new 2016 Jeep from Fresno Chrysler Dodge Jeep. Having retired from business I learned that what makes the business great is the people that the business employs. Both Scott and Kyle along with the support staff took care of all my requests and needs when it came to making the deal. We traded in two older Jeeps and Scott made two trips to Oakhurst in the same day to make sure we wrapped it all up quickly. Kyle was very professional in explaining the warranty and getting all the legal paperwork completed. I have already referred a customer and will continue to support this business! More
Asked to leave after pointing out a used vehicle with leak I went to Fresno Chrysler Dodge Jeep Ram to test drive a used Ram 3500 listed on the website. The test drive seemed to be fine (although slightly rus I went to Fresno Chrysler Dodge Jeep Ram to test drive a used Ram 3500 listed on the website. The test drive seemed to be fine (although slightly rushed by the salesman). After the drive I popped the hood and examined the engine while running and after shutdown. I crawled under the truck and noticed a small amount of coolant leaking from around the water pump. I noted that issue along with a few other minor things. After going into the showroom to negotiate a price for the truck and a value for my trade-in, the salesman told me they would be fine addressing the minor issues, but the coolant leak "could be very expensive" and they did not want to investigate it at all. I told him, no kidding, it could be expensive, which is why I won't purchase the vehicle until it's fixed. After discussing this with his "boss" I was told they were not interested in working with me at all. I've never been kicked out of a car dealership before. Future customers beware!!! Do a thorough inspection of all vehicles. More
Painless Told Phillip what I wanted , one hour later drove away with a new Jeep with great financing. No stress no strain,good job. I am very satisfied Told Phillip what I wanted , one hour later drove away with a new Jeep with great financing. No stress no strain,good job. I am very satisfied More
THE BEST WE DEALT WITH IN FRESNO!!!!!!!!!! scottt dryden is not listed as an employee. that is very sad as he was a delight to work with. he not only answered the questions we had about th scottt dryden is not listed as an employee. that is very sad as he was a delight to work with. he not only answered the questions we had about the jeep but walked us to the car @ showed us how to operate certain things we would,ve had a problem with! Update your site as it is not current with the people we dealt with. so far we are extremley happy after 2 weeks with our new baby except for a continuos knock in the engine which we will have looked at. More
Great Service We were completely satisfied with our service yesterday. Gio & Kyle made us feel like family, and made sure we left as happy customers. We will recomm We were completely satisfied with our service yesterday. Gio & Kyle made us feel like family, and made sure we left as happy customers. We will recommend it to our friends & family to purchase the next vehicle here. Thank you from Raymond Martinez More
Wonderful experience A very quick transaction and they had the car I wanted. Everyone was friendly and were treated with great respect. I will definitely do business with A very quick transaction and they had the car I wanted. Everyone was friendly and were treated with great respect. I will definitely do business with them again. More
Great Dealer Bought a new 2016 Jeep Cherokee from this dealer and the experience was no pressure and we really enjoyed the process. Thanks to Phillip and Kyle for Bought a new 2016 Jeep Cherokee from this dealer and the experience was no pressure and we really enjoyed the process. Thanks to Phillip and Kyle for all your help! Bill & Becky More
Purchased 2014 pre-owned Eco-Diesel Salesman Gio Villuneava worked with me for over a month looking for a used diesel p/u; preferably an Eco-Diesel or Cummins. I got a great deal on th Salesman Gio Villuneava worked with me for over a month looking for a used diesel p/u; preferably an Eco-Diesel or Cummins. I got a great deal on the truck and the service department was very friendly and workmanship was execllent More