Fresno Chrysler Dodge Jeep Ram

Happy about my puchase. The sales staff was great. I love my new car. I exepcted to drive out with the two wheel drive. But Jeep found a way to give me the 4WD and meet my bu The sales staff was great. I love my new car. I exepcted to drive out with the two wheel drive. But Jeep found a way to give me the 4WD and meet my budget monthly payment More

Great experience, quick and painless! We went to other dealerships first who just wanted to haggle for hours. Phillip at Fresno Dodge was great. No haggling, fair price and low pressure sa We went to other dealerships first who just wanted to haggle for hours. Phillip at Fresno Dodge was great. No haggling, fair price and low pressure sales team. We'll make them our first stop next time we're ready to buy. More

great, just wish you where closer to my house. I drove 160 mi. to get the color and packages I wanted ,and got a great deal. and a great deal on my trade in. I drove 160 mi. to get the color and packages I wanted ,and got a great deal. and a great deal on my trade in. More

Finally a Good One! I tried with 3 local Bay Area dealers to get this deal done and there was nothing but the usual expected car dealer shenanigans. I finally found Fres I tried with 3 local Bay Area dealers to get this deal done and there was nothing but the usual expected car dealer shenanigans. I finally found Fresno (a 3.5 hour drive each way for me) and worked with Scott, who was honest and a straight shooter. Thanks Scott, I got the vehicle I wanted without the nuttiness that so many dealers think is the way to do business. More

Awesome and Easy Tim was great! Won't buy anywhere else. Service was great, fast, and painless. Got a fair price and terrific service. Thanks a ton Tim Tim was great! Won't buy anywhere else. Service was great, fast, and painless. Got a fair price and terrific service. Thanks a ton Tim More

Easy and fast! After visiting another Jeep dealer in town and receiving vague answers to my questions about leasing a Renegade, I called Fresno Chrysler Dodge Jeep R After visiting another Jeep dealer in town and receiving vague answers to my questions about leasing a Renegade, I called Fresno Chrysler Dodge Jeep Ram and was lucky that Kyle Bier picked up the phone. He was very knowledgable and I met up with him the next morning. He didn't try to upsell me or steer me in another direction. Instead, he listened to what I wanted (color, rims, style, etc) and found me exactly what I was looking for. Within and hour and a half, and having to put no money down, I was walking out of there with my new lease signed. It was painless and I appreciate the effort he went through to get me the best deal. I would highly recommend this dealership if looking to buy or lease a car, and especially Kyle. More

Great customer service I had a unique car buying experience in that the truck with the specifications I wanted was located about four hours away from where I live. Although I had a unique car buying experience in that the truck with the specifications I wanted was located about four hours away from where I live. Although the truck was already at a great price with a sale and rebates, I had a limited bargaining position because of my distance, my limited alternatives, and other potential buyers. That being said, I still had a great experience with Scott in Sales and Robert in Financing. I never felt rushed or pushed around, and I feel like they appreciated me as a customer. I highly recommend this dealership. More

Awful, terrible, dishonest, rude, liars Let me tell you about my experience with Dodge Fresno, specifically the Blackstone location. We have a 2007 Dodge caliber that wasn't running so I had Let me tell you about my experience with Dodge Fresno, specifically the Blackstone location. We have a 2007 Dodge caliber that wasn't running so I had it towed to the shop the week before Thanksgiving and December 2016, through the weeks the service advisor that I was talking to Jason, seems so warm so nice so helpful, They were not sure what was going on with my car at that time it was a mystery diagnosis and he told me that the technician was sure that it was a problem with the computer, the internal portion of the car. At first my bill was only going to be about $1750 because they had got the car running but it wasn't running correctly. Then, They suggested that I get a new "tipm" which was going to run me about $800 for the part alone. He suggested that this is what my car would need so I took his advice because he just told me that no matter what they were going to get this car fixed for me. Come to find out the cars not responding at all and even though the car is not responding to the parts that they put in they still want to charge me for the parts and labor. Now I understand about the labor but they're trying to charge $2400 for parts that were put in a vehicle of the vehicle did not respond to. The worst part was that last night we were called in and literally some greasy leather jacket wearing person that did not look professional at all proceeded to lead us down the shady path by advising that we give the car back to the bank it'll only hurt our credit a little bit blah blah. Let me repeat that, a sales professional from Dodge Chrysler tried to tell their customer to give the car back to our bank because the car was so "xxxxty". This is the most horrible advice I've ever heard, who tells someone to basically have their car repossessed so that way they can get shoved into another loan through their car dealership? Pathetic. Jason, Manny, and the rest of Dodge Chrysler on Blackstone are as crooked as thieves get. If you take your car into the shop and it has a mystery diagnosis make sure that you don't let the technician lead you on and make you believe that your car is going to be fixed when they're only intention is to get these parts that aren't responding to the car in the car, to get your money. They are not going to get the last laugh, this is all a learning experience the first of many reviews on all sites they advertise, even their Facebook. I will also be speaking with a news anchor(who is a personal friend of mine) to get the story out. I will make sure that I send my reviews to the people that are higher up, so they know exactly what their service advisors and sales people are doing to people that trust them wholeheartedly to fix an issue. I understand certain things can't be fixed , however we should be refunded for the parts and only have to pay labor. Beware this disgusting, company that holds no honor towards their customers. More

Awesome 2016 Ram Longhorn I purchased my new Ram 1500 Longhorn from Scott Dryden, who I had been communicating with, asking questions about various vehicles for probably 8 mont I purchased my new Ram 1500 Longhorn from Scott Dryden, who I had been communicating with, asking questions about various vehicles for probably 8 months. He was always very thorough, considerate, responsive and friendly when answering any inquiry I had. So, when I spied this truck online I let him know I was coming to see it the following day. As I live 2 hours away from the dealership, I was hoping this would be the truck for me! When I arrived, Scott helped my wife and me test driving and discussing the pros and cons of this truck. I decided to go for it, and Scott made the application and financing aspects easy, helping me to quickly fill out the required paperwork, go through credit check, agree to a fantastic price, and get financed. The truck was delivered perfectly, and I was on my way home feeling so happy to have made the drive! I would recommend this dealership and Scott if you want to land the Dodge/Ram/Chrysler of your dreams while receiving an amazing price! More