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Fresno Chrysler Dodge Jeep Ram

Fresno, CA

4.6
306 Reviews

6162 N Blackstone Ave

Fresno, CA

93710

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Showing 306 reviews

September 02, 2023

Scheduled service on my request. Easy check in, easy checkout. Service staff is very professional More

by jeyberg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
August 30, 2023

Jorge in service at Fresno Chrysler Dodge Jeep Ram was fanatics. First off my air conditioning in my 2018 Jeep GC went out in early August the hottest month. I called to make an appointment figuring I'd h More

by Jon Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge in Service Department
August 28, 2023

Great service and staff keeps track of my Jeep needs so I don't have to More

by lovemyfresno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
August 26, 2023

My appointment only meant I drop my car off. , it didn’t get diagnosed until several phone calls later. After taking it to another mechanic, I found that Chrysler had miss diagnosed my vehicle. More

by kgbnana52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge
Aug 31, 2023 -

Fresno Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We understand that you were unhappy with your service at our dealership and we always aim to provide high-quality service to all of our customers. This is never the type of experience we would like someone to have with our dealership. When convenient, we would love to speak with you directly regarding your visit to learn more. Please reach out to our Service Manager, Wendy, at wendy@fresnochrysler.com. Thank you for your time and patience.

August 21, 2023

Great dealership and a great staff . .. Everything I was told as to procedure and time frame was right on ... I was going to another dealership before my experience with Fresno Dodge ... More

by DWEakin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service wrighter, front desk
August 11, 2023

Ivan was great he tried to work with the payment plan that was in my budget More

by yademy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Phillip Olivarez
August 08, 2023

Got an oil change and my brakes replaced on two separate dates. Jorge Fernandez assisted me both days and was excellent! Maintenance was done well and quickly. Jesse Robles, the shuttle driver, was likewise More

by Kenneth Hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Fernandez, Jesse Robles.
August 08, 2023

Randy always takes great care of us! The service staff is all friendly and helpful. More

by dianepearce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Giese
August 01, 2023

Great service and very friendly staff. Great communication. Randy Giese was fantastic to work with. More

by eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Giese
July 28, 2023

I wait for almost 3 hrs just for walk in change oil. While im waiting i make tiktok for waiting time and frustration. It should be right away since just change oil only not almost 3 hours. You can watch More

by Glenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
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