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Fremont Toyota - Service Center

Fremont, CA

4.6
3,543 Reviews

3,543 Reviews of Fremont Toyota - Service Center

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July 12, 2019

prius problem kelly was the service mgr handling my prius problem, she was excellent, called lyft to drive me home & picked me up after the car was fixed!! Best of More

by CHINITA3858
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kelly - service manage -??
Jul 15, 2019 -

Fremont Toyota responded

We appreciate the review, Chinita. It's great to hear that Kelly was able to be so helpful in resolving the issue with your Prius. Thank you for giving us a visit!

July 09, 2019

Very helpful, appreciate Michael going the extra mile. Michael in the service dept was awesome in that he went out of his way to help me and made sure the problem was fixed. He was so pleasant to deal with More

by CYNLOUSCO56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Service dept
Jul 10, 2019 -

Fremont Toyota responded

Thank you for your feedback from your experience with Michael! We're glad that he was pleasant and able to make it a stress-free service visit for you. Please feel free to reach out to us if you need any additional help!

July 03, 2019

They are good and reliable. They are fast to finished the service. And they are kind, respect,helpful and responsible to finished their job. If I know someone who wants to buy a More

by LUZVIMINDA.YINES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 05, 2019 -

Fremont Toyota responded

We really appreciate the kind words and the recommendation for our Fremont Toyota team! We're glad you enjoy working with our staff and we hope to see you again.

July 03, 2019

Service advisor was awesome Pat knows the customer service. He was awesome. Car was ready and he pulled it for me and he saw it wasn’t washed. He asked me and took it for wash hi More

by VINESHUPPAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
Jul 05, 2019 -

Fremont Toyota responded

Thank you for the great review for Pat. He is a tremendous asset to our dealership because of the quality customer service he provides, and it's great to hear you were able to experience that firsthand. We appreciate your feedback and hope to have an opportunity to work with you again.

July 03, 2019

One issue Told service I needed to rent a car they said they would let them know. The rental department knew nothing about my request, they said this is an ongo More

by thomashandley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service not sakes
Jul 05, 2019 -

Fremont Toyota responded

Thank you for taking the time to share your feedback, Thomas! While we're glad you found your experience with our service staff to be excellent, we regret to hear that there were some difficulties with the rental process. Please know that your comments will be forwarded to the proper manager. Have a great day!

June 28, 2019

Ramiro orozco He is accommodating and professional. I always go to him because every time I have question about my car. he took good care of my car. More

by JJY_5480
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro orozco
Jul 02, 2019 -

Fremont Toyota responded

We appreciate you taking the time to share feedback from your visit with Ramiro. He will be exited to know he was able to best accommodate your needs in a professional manner. Ramiro and the Fremont Toyota team look forward to working with you again!

June 28, 2019

Excellent Fantastic customer care. so polite and professional. Mark helped me in explaining everything, now my runs smoothly after the service.. I would r More

by MYSELF.MANJUNATH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cruz, Osman Hassanzada
Jul 02, 2019 -

Fremont Toyota responded

Thank you for the kind words and the recommendation for Mark and our team! We're glad to hear you enjoyed your visit and everything has been run smoothly since you came in. Feel free to reach back out to us if you need help with anything else!

June 27, 2019

Amazing service I had a great visit. I was taken care of promptly and was advised on everything that needed to be taken care of for my car. More

by JOSHUA_GASTROCKACOSTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
Jun 28, 2019 -

Fremont Toyota responded

We're very happy yo hear that your experience with us was so great! Drive safe, and we look forward to seeing you again!

June 27, 2019

Service Pat was REALLY helpful. And i would like him to assist me for my future services. Service was complete and he made sure i had my service done correcty More

by JMROGACION23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat (service)
Jun 28, 2019 -

Fremont Toyota responded

Thank you for your review! We're glad to hear that Pat was able to get you back on the road. Drive safe, and we look forward to seeing you again!

June 22, 2019

Fremont Toyota rocks!! The service was very quick and efficient. Kelly was awesome to work with👍🏼 I’m very pleased with the service from start to finish. More

by LANI.KENDLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly - Service Adviser
Jun 26, 2019 -

Fremont Toyota responded

Hey, Lani. We really appreciate the feedback you provided for Kelly and the Fremont Toyota service team! We're glad you enjoyed and hope to work with you again.

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