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Fremont Toyota - Service Center

Fremont, CA

4.6
3,543 Reviews

3,543 Reviews of Fremont Toyota - Service Center

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March 16, 2020

Service Steve Saco does a great job with servicing my vehicle and always seems to be there early and late in the day. Sometimes, I don't think he leave the pl More

by MJ134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Saco
Mar 17, 2020 -

Fremont Toyota responded

Thank you for taking the time to share your comments with us, MJ! It's always great to hear when a service experience is fast and reliable - Steve will definitely enjoy hearing that feedback. We look forward to an opportunity to work with you again!

March 16, 2020

Friendly. Convenient. Smooth. Was able to get in and out without hassle. Received detail explanation of work order, cost and suggestions for future service. Pleased with visit. More

by D.CORDOVA.MARROQUIN
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
Mar 17, 2020 -

Fremont Toyota responded

We appreciate you leaving us a review and we're glad that you were provided a friendly, convenient, and smooth experience with our team! Please let us know if you have any questions or need any additional assistance - thank you!

March 13, 2020

I bought the RAV4 from the Fremont Toyota, and schedule maintenance on time when ever I got a remind letter from the dealer. I have explained clearly every maintenant steps and my car run good like new sin More

by M28149
Recommend Dealer
Yes
Employees Worked With
Service department.
Mar 16, 2020 -

Fremont Toyota responded

Thank you so much for taking the time to leave us a review! We're glad you enjoy the reliability in which our team has been able to provide from your purhase to your continued maintenace appointments. We look forward to continuing to work with you!

March 12, 2020

SERVICE The service at this dealer ship is wonderful. I usually see Mickey who always gives me great advise and takes great care of me. I saw a different ge More

by BEATLES4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of the Gentleman who took care of me. I usually work with Mickey
Mar 13, 2020 -

Fremont Toyota responded

Thank you for providing your feedback - we greatly appreciate the compliments on our service team! We are, however, disappointed to hear about your experience with our sales staff. At your earliest convenience, please reach out to Mark Hashimi, our General Manager, so we can better understand your situation and provide the best solution moving forward.

March 11, 2020

15K service on Toyota Prius Visited for a 15K serrvice on my Prius. Steve Sako, service advisor as usual is excellent. Checked me in promptly and called me when car was done. More

by jsaini
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Mar 12, 2020 -

Fremont Toyota responded

We're so glad to hear that you remain satisfied with the service that Steve is able to provide for you and your Prius! We appreciate you continuing to work with us and look forward to helping you with any of your future automotive needs. Thank you!

March 10, 2020

Good service . Very nice peoples. Their are very sweet and very helpful. Helpful very good service . Satisfied with the work. Brian the tireman was very nice. More

by BLANCAGUERRA168
Recommend Dealer
Yes
Employees Worked With
Erika Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TERRY CARPENTER
Mar 10, 2020 -

Fremont Toyota responded

It's great to hear you enjoyed our team and the service in which they were able to provide on your recent service visit, Blanca! We're glad we had the opportunity to help and hope to work with you again. Thank you!

March 10, 2020

Had a service appointment at 08:15, was in and out in 30 minutes!Was pleasantly surprised by the quick service! Thank you, Fremont Toyota!👍😃 More

by OHARAMONIKA
Recommend Dealer
Yes
Employees Worked With
Belal Najibyar, Service Consultant.A.Arawiran, Certified Technician
Mar 11, 2020 -

Fremont Toyota responded

Thank you for the great review! We're glad our team was able to exceed your expectations with quick and quality service. We hope for the opportunity to help with any of your future needs. In the meantime, please reach out to us if you have any questions or need any additional assistance!

March 06, 2020

Superb customer service Steve Sako has been my service manager since 2003 and has always provided excellent customer service. He is very attentive to my needs and always will More

by WATERSTOPDAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg the shuttle driver
Mar 09, 2020 -

Fremont Toyota responded

Thank you for continuing to work with Steve for all of your service needs! It's absolutely awesome to hear how much you enjoy his attentiveness and the quality that he's able to provide with each and every visit. We look forward to continuing the relationship and helping with any future needs you may have. Please feel free to reach out if you need any assistance or have any questions about the pricing.

March 05, 2020

Poor Service I was there to get my vehicle serviced and was told the vehicle is ready and I arrived at the dealership and the car was still hoisted with no one ins More

by AM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Assistant Manager
Mar 05, 2020 -

Fremont Toyota responded

Thank you for the feedback. It’s disappointing to hear that we may have inconvenienced you in anyway with the duration of your wait and involved customer service. Please know that customer service is a major focal point for our team. With that said, we would love to hear more about your experience to make any needed improvements and best address your concerns. At your earliest convenience, please contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

March 05, 2020

Steve Sako is my service manager. He made sure the job gets done in timely manner, friendly and approachable. I go to this dealer because of him. More

by Zoe
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Mar 06, 2020 -

Fremont Toyota responded

We appreciate you providing feedback from your recent service visit, Zoe! It's great to hear that Steve was able to provide you with an experience worthy of 5-stars. We're glad he's able to consistently help you with all your service needs. Thank you and we look forward to helping with any of your future needs!

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