Fremont Toyota - Service Center

Service quality is as expected - great job Service quality is as expected, no surprises. We had 80K miles service for RAV4 EV. They changed the coolant for both battery and motor. So far so g Service quality is as expected, no surprises. We had 80K miles service for RAV4 EV. They changed the coolant for both battery and motor. So far so good, no leaking. More

Excellent service teams for customers Toyota service teams perform their jobs in a professional way. Their service managers and technicians follow company's specifications to examine my ca Toyota service teams perform their jobs in a professional way. Their service managers and technicians follow company's specifications to examine my cars carefully and recommend the necessary repair works accordingly. Awesome jobs done by them. More

6 month warranty ! Mr. Gonzales (Service Rep) was polite and had me in and out fast! wanted to have "Toyota" acknowledge his ability to explain what was performed on my Mr. Gonzales (Service Rep) was polite and had me in and out fast! wanted to have "Toyota" acknowledge his ability to explain what was performed on my Tacoma More

The service here is unlike other Toyota dealerships near by. Here you are partnered with for meeting your needs & valued. They will explain and ensure you know your options! Love these people! by. Here you are partnered with for meeting your needs & valued. They will explain and ensure you know your options! Love these people! More

Great customer service I took my car for service on 5/6/20 and the customer service was outstanding. The service advisor who took care of my car was Philip Stravers and I ev I took my car for service on 5/6/20 and the customer service was outstanding. The service advisor who took care of my car was Philip Stravers and I even received a phone call from a nice lady a couple days later to follow up to make sure that everything went well with the service. More

V e r y good customer e x p e r i e n c e for services e a s y appointment and quick a s y appointment and quick More

Covid-19 compliance I took my car for a service on May 6, 2020 with service manager Ramiro. I know him for nearly 15-20 years. He is an excellent manager. However I not I took my car for a service on May 6, 2020 with service manager Ramiro. I know him for nearly 15-20 years. He is an excellent manager. However I noticed one of the technician was talking to other two technicians with his face mask lowered to his neck. The other two had their face mask on. The same person later was talking to Ramiro and a customer with his mask lowered to his neck. I also noticed a girl from the part department walked in to a service manager cubicle. She had no mask at all. I reported to the senior manager the same day. He returned my phone call and promised to take appropriate action More

Overall, people offering services were all great! A personal, genuine feeling came from the employees, especially the sales team and service repair reps. Ken Costa was really on top of things! personal, genuine feeling came from the employees, especially the sales team and service repair reps. Ken Costa was really on top of things! More

Good service. Took longer then i expected since they were slow due to everything going on. Other then that it was a good services. K slow due to everything going on. Other then that it was a good services. K More

Great experience as usual five stars for my agent as usual. He is the best always. Will highly recommend to my friends. However, recommend to the service center to give gloves five stars for my agent as usual. He is the best always. Will highly recommend to my friends. However, recommend to the service center to give gloves to the stuff during corona virus situation. It will help both your employees and the customers. More