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Fremont Toyota - Service Center

Fremont, CA

4.6
3,543 Reviews

3,543 Reviews of Fremont Toyota - Service Center

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June 11, 2020

No coupons available, then given the wrong quote for coupon, wrong email on file. No updated coupons online. No explanation what was done with recall. More

by LINDARAJ
Recommend Dealer
No
Employees Worked With
Bilal
Jun 12, 2020 -

Fremont Toyota responded

Hi, Linda. While we regret hearing that you found your experience to be unsatisfactory, we truly appreciate your feedback as it can help us in making any improvements moving forward. With that said, we would like to personally discuss your concerns and learn more about your experience with our team. Please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com at your convenience. Thank you!

June 11, 2020

I really appreciate Steve Sako and the team that service my Avalon. I am a long time customer of Fremont Toyota. Steve is wonderful... always professional, thorough and helpful. More

by Karen Aurelio
Recommend Dealer
Yes
Employees Worked With
STEVE SAKO, Service Manager
Jun 12, 2020 -

Fremont Toyota responded

Thank you for being a long time customer of Fremont Toyota. The longevity of customer satisfaction is key for our team and we are so glad to have accomplish that with you. Steve is absolutely wonderful and we'll be sure to pass along this feedback to him. Thank you again for repeatedly choosing Fremont Toyota and we look forward to continuing to service you and your Avalon as a faithful customer.

June 11, 2020

Fast. Nice. Professional. I always get a reminder for Fast. Nice. Professional. I always get a reminder for the service. The service is available to accommodate my schedule. The man who took care of my More

by TONYALE
Recommend Dealer
Yes
Employees Worked With
Erika Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember name, Osman Hassanzada
Jun 12, 2020 -

Fremont Toyota responded

Thank you for this vital feedback and rating. We are so glad we are able to accommodate your schedule and make sure your visits are nothing short of professional. Thank you for choosing Fremont Toyota and we look forward to servicing you and your vehicle again.

June 10, 2020

STEVE SAKO- SERVICE MANAGER Steve is the greatest. He is very knowledgeable of his job. He is respectful & very patient. He is the only manager at Fremont Toyota that I trust to More

by abbariv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg gets me to & from Toyota, He's friendly & makes life easier.
Jun 11, 2020 -

Fremont Toyota responded

Steve is definitely one of the best. We are so glad he was the one to assist you during your visit and provide patient and knowledge. Thank you for providing this valued feedback of Steve and Fremont Toyota. We'll be sure to pass along this feedback to Steve. Please feel free to reach out to Steve and Fremont Toyota for any future questions or updates, and we'll be glad to help.

June 10, 2020

My service was on time I didn’t have a bill because my car is still under warranty but I would recommend Fremont Toyota. except they don’t wash my car when they do the service was done. But it’s ok they More

by PERVEEN.IQBAL07
Recommend Dealer
Yes
Employees Worked With
Philip S.
Jun 11, 2020 -

Fremont Toyota responded

Thank you for this insightful feedback. We are so glad we were able to complete your service appointment on time and efficiently. We hope you feel free to contact our offices for any questions or concerns so we can ensure an excellent visit for you. Thank you so much for your support and recommendation. We truly appreciate it.

June 09, 2020

RAVA 4 Service Staff provided quick and responsive service. Both drop off and pick up. The vehicle was ready in a reasonable time. It was a very pleasant experience. More

by DVDHENRIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cruz
Jun 10, 2020 -

Fremont Toyota responded

Thanks for a wonderful review! We are so glad you had a positive experience while getting your vehicle serviced. Come again soon!

June 08, 2020

This will be my last time coming to the dealership! Been ripped off for the last time! $225! An Oil Change and a fog light bulb replacement? What a joke! Called and confirmed the bulb price and never once m More

by lefttackle702000
Recommend Dealer
No
Employees Worked With
Pat O’Brien and Tedd Romano
Jun 12, 2020 -

Fremont Toyota responded

Thank you for taking the time to share your feedback. We’re disappointed to hear you’re frustrated with your recent experience with our service team. We would like an opportunity to address your concerns and answer any ongoing questions you may have. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

June 08, 2020

Steve Sako is always a pleasure to work with when it comes to our cars he gives it the greatest care and beyond. Also a very nice person always return my call even if it’s my wife and kids calling. He More

by ICBAN
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Jun 10, 2020 -

Fremont Toyota responded

Thank you for such a great review! We will be sure to pass along your thoughts to Steve. We hope to see you again soon!

June 05, 2020

Maintenance and Airbag Recall Philip Stravers is one cool dude, prompt, courteous, and helped us get in and out of there as fast as possible. Great service, will return to Philip More

by ERICMANANZAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

Fremont Toyota responded

Thank you for the review, Eric! Philip is a great asset to our team and we are happy to know you agree. Please reach out to us if we can assist further in any way.

June 05, 2020

Great Service! I always go to Fremont Toyota for any repairs or services my car needs. They are great and thorough on everything! I only go to Fremont Toyota for any More

by Norma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro
Jun 08, 2020 -

Fremont Toyota responded

Thanks, Norma, for the perfect review! We pride ourselves on high quality customer care and we are happy to know our service team delivered just that. Please come back to see us anytime.

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