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Fremont Toyota - Service Center

Fremont, CA

4.6
3,541 Reviews

3,541 Reviews of Fremont Toyota - Service Center

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June 17, 2020

10,000 mile checkup Completely satisfied with the work performed. The 25 word requirement is a good reason not to complete the form. Do not send to me in the future. More

by LYONCPA26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Jun 18, 2020 -

Fremont Toyota responded

That's awesome and we do apologize for DealerRater's word count requirement. Thank you for taking the time anyway to provide this amazing rating and feedback. We really appreciate the support. Feel free to reach out to our team at any time for any future services.

June 17, 2020

Mark is the greatest. Always treats me wonderful!& with the utmost respect & curtious. Only suggestion I have is car inside should be wiped off with disinfectant or customer should be told that it has been More

by AARLGEO
Recommend Dealer
Yes
Employees Worked With
Mark Muth
Jun 18, 2020 -

Fremont Toyota responded

Mark is definitely great. We'll be sure to pass along this feedback to him and we'll be sure to pass along your recommendation to our management staff. Thank you for visiting Fremont Toyota and we hope you feel free to contact Mark and our office for any questions or concerns at any time. Thank you again.

June 16, 2020

My Advisor Sara was very pleasant and courteous. During the intake, it was promised that the floor mats will be cleaned. This was not done. Otherwise, the service was quick and smooth. More

by GONZAGAJ13
Recommend Dealer
Yes
Employees Worked With
Sara Tello
Jul 09, 2020 -

Fremont Toyota responded

Thank you for the review. We're glad to hear that Sara was able to provide you with a pleasant service visit. We hope to work with you again, so we can provide you with an even better experience.

June 16, 2020

I want to say a special thanks to Darrel(or Donovan?), a tall African American guy who helped me to put water in the engine. More

by TSENGNICOLE
Recommend Dealer
Yes
Employees Worked With
Steven Sako(5/5), Darrel(Donovan?) 5/5,
Jun 17, 2020 -

Fremont Toyota responded

Thank you for taking the time to provide this thoughtful review. We hope you feel free to reach out to our store at any time so we continue to raise the bar on your visits with Fremont Toyota.

June 15, 2020

It’s was a great way to do my maintenance on my car with them thanks for a great service till next time?steve Saco More

by Nanok pogi
Recommend Dealer
Yes
Employees Worked With
Steve Saco
Jun 17, 2020 -

Fremont Toyota responded

Thank you so much for the rating and the recommendation! We are excited for the future opportunity to work with you!

June 15, 2020

Mr Ramirez was the best and from hereon I will only request him for all my car services. He was courteous professional and prompt. Thank you Mr Ramirez More

by RKRELAN
Recommend Dealer
Yes
Employees Worked With
Mr Ramirez
Jun 17, 2020 -

Fremont Toyota responded

This is what we love to hear! We are so glad we could make a lasting impression on you and we truly appreciate your feedback. We look forward to the opportunity to continue to service your future vehicles! Thank you for your wonderful words.

June 15, 2020

Good Experience Stuff was very kind, room was very clean and quiet, coffee was very good, waited for only one hour, ... everything was great so that I got a wonderful More

by ZILONGCAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ervin S, T. Servando
Jun 17, 2020 -

Fremont Toyota responded

We pride ourselves on our well trained and customer-focused staff. Thank you so much for the thoughtful feedback. Please don't hesitate to reach out to us if there is ever anything more you need!

June 15, 2020

Don't go there for "routine" maintenance. We went there for an oil change and tire rotation. They didn't do the oil change because the car was a few hundred miles "early". Since when does a dealer turn d More

by GPSMAN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember
June 11, 2020

No coupons available, then given the wrong quote for coupon, wrong email on file. No updated coupons online. No explanation what was done with recall. More

by LINDARAJ
Recommend Dealer
No
Employees Worked With
Bilal
Jun 12, 2020 -

Fremont Toyota responded

Hi, Linda. While we regret hearing that you found your experience to be unsatisfactory, we truly appreciate your feedback as it can help us in making any improvements moving forward. With that said, we would like to personally discuss your concerns and learn more about your experience with our team. Please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com at your convenience. Thank you!

June 11, 2020

I really appreciate Steve Sako and the team that service my Avalon. I am a long time customer of Fremont Toyota. Steve is wonderful... always professional, thorough and helpful. More

by Karen Aurelio
Recommend Dealer
Yes
Employees Worked With
STEVE SAKO, Service Manager
Jun 12, 2020 -

Fremont Toyota responded

Thank you for being a long time customer of Fremont Toyota. The longevity of customer satisfaction is key for our team and we are so glad to have accomplish that with you. Steve is absolutely wonderful and we'll be sure to pass along this feedback to him. Thank you again for repeatedly choosing Fremont Toyota and we look forward to continuing to service you and your Avalon as a faithful customer.

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