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Fremont Toyota - Service Center

Fremont, CA

4.6
3,534 Reviews
Call Service Center (510) 252-5550

3,534 Reviews of Fremont Toyota - Service Center

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June 19, 2020

Emergency repair Had a breakdown on 680 (freeway) and was towed to FT. I'm from way out of town. Overall service great- Labor prices gave me a coronary. But since I More

by SEWHART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service manager
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Jun 22, 2020 -

Fremont Toyota responded

We are sorry to hear about your breakdown on 680 and we are glad we were able to help you get back on your way. We are also glad to hear your overall service experience was nothing less than great. We do encourage that you feel free to reach out to our offices at any time for any concerns of your visit and we'll do our best to provide resolution. Thank you for taking the time to provide this valued feedback. We hope your vehicle is running smoothly and if your ever back in town, stop on by.

June 18, 2020

They help me all the time and they did it a good job with my car doing the services (Ramiro Orozco) customers service thank you More

by JULIOC69
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
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Jun 19, 2020 -

Fremont Toyota responded

Thank you for this great review, Julio. We are so glad that Ramiro was able to help you out during your visit. Come again soon!

June 17, 2020

RAV4 servicing As usual Fremont did an excellent job of servicing my RAV4. A special shut out to Steve Sako! He is extremely knowledgeable and nice. Thanks! More

by PatrickCooley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Report | Print
Jun 17, 2020 -

Fremont Toyota responded

Thank you for being a returning customer of Fremont Toyota and providing this amazing review. We are so proud to have repetitively served you and your RAV4 right. Thank you for repeatedly choosing Fremont Toyota and shouting out Steve. We'll be sure to forward him this feedback. We look forward to seeing you again and continuing to provide an excellent service for your RAV4

June 17, 2020

10,000 mile checkup Completely satisfied with the work performed. The 25 word requirement is a good reason not to complete the form. Do not send to me in the future. More

by LYONCPA26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jun 18, 2020 -

Fremont Toyota responded

That's awesome and we do apologize for DealerRater's word count requirement. Thank you for taking the time anyway to provide this amazing rating and feedback. We really appreciate the support. Feel free to reach out to our team at any time for any future services.

June 17, 2020

Mark is the greatest. Always treats me wonderful!& with the utmost respect & curtious. Only suggestion I have is car inside should be wiped off with disinfectant or customer should be told that it has been More

by AARLGEO
Recommend Dealer
Yes
Employees Worked With
Mark Muth
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Jun 18, 2020 -

Fremont Toyota responded

Mark is definitely great. We'll be sure to pass along this feedback to him and we'll be sure to pass along your recommendation to our management staff. Thank you for visiting Fremont Toyota and we hope you feel free to contact Mark and our office for any questions or concerns at any time. Thank you again.

June 16, 2020

My Advisor Sara was very pleasant and courteous. During the intake, it was promised that the floor mats will be cleaned. This was not done. Otherwise, the service was quick and smooth. More

by GONZAGAJ13
Recommend Dealer
Yes
Employees Worked With
Sara Tello
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Jul 09, 2020 -

Fremont Toyota responded

Thank you for the review. We're glad to hear that Sara was able to provide you with a pleasant service visit. We hope to work with you again, so we can provide you with an even better experience.

June 16, 2020

I want to say a special thanks to Darrel(or Donovan?), a tall African American guy who helped me to put water in the engine. More

by TSENGNICOLE
Recommend Dealer
Yes
Employees Worked With
Steven Sako(5/5), Darrel(Donovan?) 5/5,
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Jun 17, 2020 -

Fremont Toyota responded

Thank you for taking the time to provide this thoughtful review. We hope you feel free to reach out to our store at any time so we continue to raise the bar on your visits with Fremont Toyota.

June 15, 2020

It’s was a great way to do my maintenance on my car with them thanks for a great service till next time?steve Saco More

by Nanok pogi
Recommend Dealer
Yes
Employees Worked With
Steve Saco
Report | Print
Jun 17, 2020 -

Fremont Toyota responded

Thank you so much for the rating and the recommendation! We are excited for the future opportunity to work with you!

June 15, 2020

Mr Ramirez was the best and from hereon I will only request him for all my car services. He was courteous professional and prompt. Thank you Mr Ramirez More

by RKRELAN
Recommend Dealer
Yes
Employees Worked With
Mr Ramirez
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Jun 17, 2020 -

Fremont Toyota responded

This is what we love to hear! We are so glad we could make a lasting impression on you and we truly appreciate your feedback. We look forward to the opportunity to continue to service your future vehicles! Thank you for your wonderful words.

June 15, 2020

Good Experience Stuff was very kind, room was very clean and quiet, coffee was very good, waited for only one hour, ... everything was great so that I got a wonderful More

by ZILONGCAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ervin S, T. Servando
Report | Print
Jun 17, 2020 -

Fremont Toyota responded

We pride ourselves on our well trained and customer-focused staff. Thank you so much for the thoughtful feedback. Please don't hesitate to reach out to us if there is ever anything more you need!

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