Fremont Toyota - Service Center

greatest advisor ever Steve Sako is the greatest advisor ever. I always trust his judgment and recommendations. My car is from 2003---I will probably get another Toyota Steve Sako is the greatest advisor ever. I always trust his judgment and recommendations. My car is from 2003---I will probably get another Toyota for my next car---because of the great service by Steve. There has to be a reason for all the cards of gratitude directed to Steve at his office. Well deserved. More

Steve Sako is an excellent assistant service manager. He provides us with the best customer service you could ask for. Whenever our vehicles need service we al is an excellent assistant service manager. He provides us with the best customer service you could ask for. Whenever our vehicles need service we always ask him to write up our service orders. Our vehicles are always ready when promised. More

disappointed After the service on 11/8 my car was disabled on the road. When I checked with other repair shop they told me the car need replace battery, alternator After the service on 11/8 my car was disabled on the road. When I checked with other repair shop they told me the car need replace battery, alternator, and water pump. It’s cost me 1,200 to fixed. I don’t understand what service Toyota provided to the customer never alerted me the problem. In the invoice I saw MULTIPLES INSPECTION means your technician should aware what is the problem in my car and inform me to fixed, however I did not get the informed from the service. My car was over 10 years and never had problems because I keep coming back the service every 6 months. because I want maintain my car in good condition all the time and I expect to send money to fix it. This time I am very disappointed the service. I requested the money back because I did not see the service. The person who deal with me I guess Mark. He provided good customer service however the technician team need to work on it. More

Car for Service Recall I brought my car in for service related to an airbag recall. I was attended to by Pat right away. Pat was professional and made experience very seamle I brought my car in for service related to an airbag recall. I was attended to by Pat right away. Pat was professional and made experience very seamless and enjoyable. More

Good Service The service center is good customer service, very organize and service are fast and quick. The service center guest room is clean and quiet, good dri The service center is good customer service, very organize and service are fast and quick. The service center guest room is clean and quiet, good drink. More

Service was great My service manager was awesome fast and he had great suggestions on how to fix a couple of issues I had and the lift service was on time My service manager was awesome fast and he had great suggestions on how to fix a couple of issues I had and the lift service was on time More

Very Friendly and very responsive Overall, I had a great service advisor who answered all my questions and not making me feel stupid about it. Everything I had mentioned, she took the Overall, I had a great service advisor who answered all my questions and not making me feel stupid about it. Everything I had mentioned, she took the time to make sure to answer it with an explanation that made sense and alert her team to double check during service. Not only I was I cared for, but my car was cared for as well. More

Great Customer Service! Service Advisor Steve Sako is THEE BEST! I was able to wait for basic services (oil change, multi-point inspection, check “Maint Req” lamp, etc.) and Service Advisor Steve Sako is THEE BEST! I was able to wait for basic services (oil change, multi-point inspection, check “Maint Req” lamp, etc.) and was happy to see the Peet’s Coffee maker in the Customer Lounge Area. Good Stuff!!! More

5K service! Steve was very good at getting my car into service and taken care of. Easiest process to get my car serviced here. Steve has been servicing my car for Steve was very good at getting my car into service and taken care of. Easiest process to get my car serviced here. Steve has been servicing my car for two years now and always does a great job! More

Awesome In the beginning I got some worst experience with service center in latency of servicing, not meeting my expectations when it comes to quality of serv In the beginning I got some worst experience with service center in latency of servicing, not meeting my expectations when it comes to quality of service. But after I met this guy Bilal najibyar and shared my experience he personally took care of me, everytime I visit he made me feel like toyota is worth the brand. So I only visit the service center when this guy is present. More