3,096 Reviews of Fremont Toyota - Service Center
Very pleasant and punctual! The experience was awesome! I was greeted immediately and my car was taken back to be serviced before we finished registration at the service desk. I The experience was awesome! I was greeted immediately and my car was taken back to be serviced before we finished registration at the service desk. I was told it would take two hours and they were done in two hours. More
Went above and beyond I had possibly left my work ID in the car and the service advisor went above and beyond to double check and make sure it wasn’t there. Exceeded expec I had possibly left my work ID in the car and the service advisor went above and beyond to double check and make sure it wasn’t there. Exceeded expectations! More
The service staff Pat O'Brien is amazing I hate writing reviews--but not this time. This time I actually asked Fremont Toyota to send me the review request so I can show my appreciations. The I hate writing reviews--but not this time. This time I actually asked Fremont Toyota to send me the review request so I can show my appreciations. The service advisor, Pat O'Brien, was just amazing. I showed up without an appointment for a regular maintenance, and Pat greeted me within 30 seconds with a big smile. He then checked the car's record and came up with three options: good, better, and the best. Instantly, I felt he had my best interest in mind--as ignorant about cars as I was, I was always afraid of being ripped off. I chose the "Good" option, and Pat estimated it could be done within two hours, and it was. Pat's warm personality and his eagerness to help made my day. I can't believe I am saying this, but I am looking forward to being serviced by Fremont Toyota again. More
Always excellent service Whenever I bring in our vehicles I always request Steve Sako. He’s wonderful to work with and very personable. If there are any issues he does what he Whenever I bring in our vehicles I always request Steve Sako. He’s wonderful to work with and very personable. If there are any issues he does what he can to help even when it wasn’t his issue to deal with. More
Service done in agreed time frame. However, after my recent brake shoes replacement service, somehow the trunk door of my 2015 Rav4 was having problem. First it would not open. I had to However, after my recent brake shoes replacement service, somehow the trunk door of my 2015 Rav4 was having problem. First it would not open. I had to bring it back to the service center next day to find out why it won't open. The technician fixed it, probably due to some incorrect settings. But after couple weeks, I am not able to open it with my remote anymore. I have to open the trunk door with my hand insert underneath to door ! Just can't believe a simple brake service is causing so much problem with the trunk door! More
Maintenance Service on 2015 Camry Excellent, professional, courteous, knowledgeable and customer-caring service staff. Service provided was prompt and associated charges were fully exp Excellent, professional, courteous, knowledgeable and customer-caring service staff. Service provided was prompt and associated charges were fully explained both before and after. I was not charged for replacement of Key battery (approx. $10), which came as a pleasant surprise!. Kelly Patton was very good More
Oil change It’s great and nice and quick! Very nice! Thank you ! Very fast the people are very nice ! If there is some doughnut ,while you wait, that will even It’s great and nice and quick! Very nice! Thank you ! Very fast the people are very nice ! If there is some doughnut ,while you wait, that will even great! More
Impressed as always! I had to have my Scion towed to the service area on a Saturday rainy night from SJ. It would not start. I left my auto and the keys in the drop box. I had to have my Scion towed to the service area on a Saturday rainy night from SJ. It would not start. I left my auto and the keys in the drop box. On Monday, Steve called, stated they had done a 30 minute check and it needed a new starter. They ordered it, and it came in and was replaced that same day! Thanks, Steve!!! More
Fremont toyota service experience. Josh always attends to my car needs. Been there 100’s of times in the past maybe 15 yrs. always have a good contacts with the employees. Josh always attends to my car needs. Been there 100’s of times in the past maybe 15 yrs. always have a good contacts with the employees. More
Fast efficient service with a smile. My Service Advisor, Steve is great! Explains things in detail and is very thorough, while having a good attitude. Called me per agreed schedule and is My Service Advisor, Steve is great! Explains things in detail and is very thorough, while having a good attitude. Called me per agreed schedule and is always pleasant. More