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Fremont Toyota - Service Center

Fremont, CA

4.6
3,529 Reviews

3,529 Reviews of Fremont Toyota - Service Center

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July 15, 2020

Fuel Pump Replacement The recalled fuel pump replacement was done the same day. The car works fine. Steve offered very good assistance to us. We are very satisfied.. More

by Locate4us$
Customer Service
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Jul 16, 2020 -

Fremont Toyota responded

Thanks for the great feedback! We're glad Steve could help you quickly and effectively. Thank you for choosing Fremont Toyota for your service needs and we'll see you back next time.

July 12, 2020

Whole-hearted work. I have to wait for along time at this Service - Fremont Toyota - to recurrent maintain my Camry Toyota 2018. But they are very kindly to serve. More

by VNUSA.ALICETA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm terribly sorry due to I did not remember the names of workers at Fremont Toyota.
Jul 13, 2020 -

Fremont Toyota responded

Thank you so much for taking the time to rate us and tell us a bit about your experience! We really appreacite it!

July 12, 2020

not Satisfied I noticed when I get back my car that my tire rotation was not done, when I bring it to service center for 10k miles service More

by CASTILLOCLIFFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
IRENE CABANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2020 -

Fremont Toyota responded

Thank you for taking the time to share you feedback with us. We’re disappointed to hear that you were not satisfied with your service experience. We would like to make sure that you’re assisted with the tire rotation. At your convenience, please contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com and he will be able to assist.

July 09, 2020

Nice people, they usually do quick work, honest on their feedback, they always offer shuttle but I usually just stay there. Ok that’s it More

by SILVAJOSH
Recommend Dealer
Yes
Employees Worked With
Can remember name
Jul 10, 2020 -

Fremont Toyota responded

Thank you for your review and for choosing Fremont Toyota for your service needs. We appreciate your kind words about our service department. Thanks again and let us know if there is anything else we can help you with.

July 09, 2020

maintaiance BELAL NAJIBYAR AND CO-WORKERS ARE NICE AND PROFESSIONAL.THEY PROVIDE GOOD SERVICES. THEY ARE EFFICIENT AND ARRANGE DROP OFF AND PICK UPI WILL VISIT T More

by VWANG2W
Customer Service
Recommend Dealer
Yes
Employees Worked With
BELAL NAJIBYAR AND OTHERS (I DID NOT KNOW THEIR NAMES AS NOBODY TOLD ME)
Jul 10, 2020 -

Fremont Toyota responded

Thank you for the review! We are glad that Belal and the rest of our service department were able to make your experience at our dealership a great one. Let us know if there is anything else we can do for you.

July 09, 2020

Steve Sako is an excellant Assistant Service Manager. My vehicle is all ready when promised. The estimated costs always accurate. He explains in detail of al More

by louispf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Jul 10, 2020 -

Fremont Toyota responded

Thank you for the review! We are happy to hear that your service experience with Steve was great and that he was able to explain in detail all the charges on the invoice and be transparent with our services. Let us know if there is anything else we can do for you.

July 09, 2020

Happy customer. Received great service. My advisor Sara Tello was courteous and professional in performance of her work. Would definitely recommend Fremont Service Ce More

by JVK101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Tello
Jul 10, 2020 -

Fremont Toyota responded

Thank you for the wonderful review! We are glad to hear that Sara made your experience at our dealership a great one. Thank you also for recommending our service department. We look forward to seeing you the next time your vehicle needs to be serviced.

July 08, 2020

Good experience and efficient. Very good customer service. I had an AC that required parts to be ordered, so took couple of extra days to fix. Phil kept me informed through this pro More

by PRAKASH_K_RAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Stravers
Jul 09, 2020 -

Fremont Toyota responded

Thank you for your 5-star rating and shout out to Phil for keeping you informed throughout the process. We hope to work with you in the future.

July 07, 2020

Appointment doesn't really matter My master warning light came on in my Tacoma so I made an appointment for 10:45am a couple days later which (was the first available). When I arrived More

by JULIE.RAMIREZ01
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Jul 09, 2020 -

Fremont Toyota responded

Hi, Julie. Thank you for providing feedback from your recent service visit. While we’re glad that your time working with Steve was enjoyable, we regret hearing that we inconvenienced you with the wait time. Please know that we really appreciate you making an appointment with us and sharing your experience, as it helps us understand where we can make improvements moving forward. If you have any other comments or questions that you’d like to discuss with us, please feel free to contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

July 07, 2020

Timely, courteous, efficient service. From the arranging of the appointment to the car pick-up everything went smoothly. Both the recall repair and the 80K mile service were performed with More

by GLAMB809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MARK MUTH, Asst. Service Mgr.
Jul 08, 2020 -

Fremont Toyota responded

Thanks for the review! We're glad you had a positive experience with our service team. We appreciate your business and we'll see you back next time!

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