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Fremont Toyota - Service Center

Fremont, CA

4.6
3,096 Reviews

3,096 Reviews of Fremont Toyota - Service Center

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March 04, 2019

Good service Toyota people are nice. Service time took one hour and half. There is room to improve the service. Install some monitors in the waiting room so th More

by ROB_FENG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot his name. Nice guy
Mar 06, 2019 -

Fremont Toyota responded

Thanks so much for your kind review, Rob! We are thrilled to hear that you had a positive service experience with us and appreciate your feedback in regards to the monitors, thank you. If there's anything else we can do for you, let us know. We are happy to help!

March 01, 2019

Consistently great service. Stressful situations with my car have been made a lot less stressful thanks to Micky. I feel I can trust his opinion and recommendations. My appoint More

by DVIERRA460
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
Mar 06, 2019 -

Fremont Toyota responded

Thank you for trusting us (and Micky) with your vehicle! We really appreciate your business and feedback!

February 27, 2019

Very happy with Service. I have been a customer of Fremont Toyota for five years and I've had consistently very good service there. This last visit was with Service Advisor, More

by MANATEE KNEES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Sako
Feb 28, 2019 -

Fremont Toyota responded

Thank you so much for your feedback and recommendation! We are excited to hear that you have consistently had great experiences with us and appreciate your customer loyalty of the years! We are always glad to help and look forward to seeing you again soon!

February 26, 2019

Excellent The service the department of Toyota offers is a good thing. The time length of the service is ideal and my questions are always answered. More

by mariamiranda48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2019 -

Fremont Toyota responded

Thank you so much for the great review! It's great to hear that our service department is timely and informative. Please let us know if there is anything else we can do to help you!

February 26, 2019

Service in my Rav 4 Excellent service Good timing and punctuality Ramiro always answers my questions and give me good prices. The driver is very friendly and on time More

by GUILLERMINA.CAMPOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco and the driver( I don't know his name)
Feb 28, 2019 -

Fremont Toyota responded

We really appreciate your feedback! Our service department works really hard to make sure you are getting quality service in a timely manner and it's awesome to hear that we are achieving that. Feel free to reach out if there is anything else we can do to help you!

February 26, 2019

Excellent service by Mark Muth Mark is by far the best service manager we dealt with at this location. He always keeps us updated on the progress of our maintenance. We've been goi More

by KENNY_LAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Muth
Feb 28, 2019 -

Fremont Toyota responded

Thank you so much for your kind words about Mark! We know he does a really great job and it's amazing to hear that our customers appreciate his hard work as well. We will definitely pass along your praise, he will be thrilled to hear it! If there is anything else we can do to help you, please feel free to give us a call.

February 25, 2019

Awesome Mr. Steve Sako is very knowledgeable. The service crew from my arrival to parking my car when done are very respectful. The gentleman at the parts sal More

by GENEVIEVE_AVILA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales, I apologize I can't remember.
Feb 25, 2019 -

Fremont Toyota responded

Thank you so much for taking the time to leave such a kind review, Genevieve! We are thrilled to hear that you had such a great time working with Mr. Sako and the rest of our team. Let us know if there's anything else we can do for you in the future, it's a pleasure to help!

February 25, 2019

Efficient Not much waiting upon arrival at the dealership (less than 5 minutes) and greeted by Pat O’Brien. Very courteous and polite. Great hand shake. More

by GLENNHUANG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat O’Brien
Feb 28, 2019 -

Fremont Toyota responded

We're thrilled to know that your visit was so wonderful and efficient. If there is more we can do for you in the future, please do not hesitate to let us know. Thank you.

February 25, 2019

Oil change Customer representative Romero Orozco is always helpful and honest. Provides excellent customer service. Always patient answering all my concerns an More

by TVILL110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Romero Orozco
Feb 28, 2019 -

Fremont Toyota responded

Thank you for the great review! If there is anything more we can do for you in the future, please let us know how we can help!

February 23, 2019

Great Service This was my second time here and both times it’s been great service, worth the drive from San Leandro to service my new Toyota. Our service advisor Sa More

by MRX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Tello, Service Advisor
Feb 25, 2019 -

Fremont Toyota responded

Thanks so much for your review! We are so happy to hear that Sara an the rest of our team has made your visit worth it! If there's anything else we can do for you, let us know. We hope to see you back!

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