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Fremont Toyota - Service Center

Fremont, CA

4.6
3,532 Reviews

3,532 Reviews of Fremont Toyota - Service Center

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August 20, 2020

Quick , did what was asked , friendly , all good . That is about it , I will now begin to pick random words to reach the base of twenty five words . Done More

by HARRYMBOYLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service guy at 730am 8/19
Aug 21, 2020 -

Fremont Toyota responded

Thank you for the review, Harry! We're glad our team was able to meet your expectations, while being friendly and helpful throughout the process. Please let us know if you need any additional assistance!

August 19, 2020

Worth of my time and money. Highly recommended to friends and family to have their car check and maintained by such professionals. Keep it up. More

by ANTONSAN01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Aug 19, 2020 -

Fremont Toyota responded

Thank you so much for all your recommendation and kind words. We are super glad to have provided you with an experience that was five-star worthy and recommendable. Thank you for choosing Fremont Toyota and we'll be sure to continue to strive to continue to provide this level of service for you and all other customers.

August 19, 2020

Service was on time and was completed earlier than quoted. Mark shared exactly what was needed and level of importance to determine what should be taken care of first and what we can "wait" on. He did More

by Chris
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Muth
Aug 21, 2020 -

Fremont Toyota responded

Chris, thank you for leaving us a review! We're glad to hear it was a timely and five star service experience! We're glad to hear the team made sure you had all the information you needed and didn't pressure you to purchase. Please let us know if there's anything else we can assist with in the future!

August 18, 2020

I would give 4.5 stars to Irvin my service advisor. He was pretty straight forward to me in regards to the brake issue on my 2017 Tacoma. Reason I gave 3 stars overall is that the service tech. who perfor More

by FVIRAY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irvin
Aug 19, 2020 -

Fremont Toyota responded

We appreciate you leaving us a review to share your feedback with us! If you have any questions regarding your reminder or next service date, please feel free to reach out to our service team at 877-687-3006. Thank you!

August 17, 2020

Service Advisor is excellent, however Quality of work is poor and PRICE is outrageous price.. Call me if you need more info about this review More

by NUSAPI01
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sunga, Ervin
Aug 20, 2020 -

Fremont Toyota responded

While we appreciate your feedback, we regret hearing that we were unable to meet your expectations during your recent experience with our team. We certainly would like to hear more about your concerns so we can address them and ensure any necessary improvements are taken into consideration. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thank you!

August 17, 2020

While checking in, I requested that my tires be inflated to 38 lbs. The service advisor Ramiro, wrote that in the computer service order. When my 40k service was completed, the paperwork stated that you h More

by MICHAEL.YEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Aug 20, 2020 -

Fremont Toyota responded

Hey, Michael. We’re disappointed to hear that you’re dissatisfied with the manner in which your tires were inflated during your service experience. We would like to discuss this matter with you to make sure we can directly address your concerns and answer any questions that you may have. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

August 17, 2020

The only service manager who takes care of my Highlander is Steve Sako & no one else. He knows his cars & is very respectful. He’s GREAT!😃 More

by abbariv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
STEVE SAKO
Aug 18, 2020 -

Fremont Toyota responded

That's amazing to hear. Thank you for taking the time to provide this valued and excellent feedback of Steve. He definitely does knows his cars and we are so glad he plays such a major role in your vehicle services. We'll be sure to pass along these acknowledgments to him. Thank you for being such a loyal customer of Steve Sako at Fremont Toyota and we look forward to seeing you again.

August 13, 2020

Excellent service Very good service with attention to detail. Price is always high, but they look the vehicle over very carefully. Steve Sako is easy to work with. More

by MINUSID1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Aug 13, 2020 -

Fremont Toyota responded

Thank you for the 4+ star rating and shout out for Steve! We appreciate your continued business and look forward to working with you again.

August 13, 2020

Oh my god! Mark is really kind person..everytime I go he will be there to help me..Great service from him..thank you so much More

by TULASAIKUMAR
Recommend Dealer
Yes
Employees Worked With
Veer Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Aug 14, 2020 -

Fremont Toyota responded

Thank you for the great review! We're glad to hear you had a wonderful service experience with our team. Thank you for choosing Fremont Toyota and we'll see you back next time!

August 11, 2020

18 month Service - Regularly scheduled maintenance BY FAR! Excellent Services over all!! Patrick O'Brien is very Professional Services!!! I felt very comfortable discuss about the services of my car More

by KENNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick O'Brien
Aug 12, 2020 -

Fremont Toyota responded

Thank you for the positive review, Kenny! Patrick appreciates the positive feedback. We are happy you were able to get checked in quickly as well. We look forward to serving you again!

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