Fremont Toyota - Service Center

The service advisor had a bad attitude to begin with, wasn't nice at all. He didn't let me know how my car was doing, if everything was ok etc. They didn't wash my car. They have always washed it except wasn't nice at all. He didn't let me know how my car was doing, if everything was ok etc. They didn't wash my car. They have always washed it except at the time when we were in drought. Overall not satisfied with this service. More

Service Adviser, Brian was very professional and accommodating to our needs. He is very friendly and kind, felt very comfortable working with him. I trust the services provided at our Fremont Toyo accommodating to our needs. He is very friendly and kind, felt very comfortable working with him. I trust the services provided at our Fremont Toyota. More

I brought in my 2020 Toyota RAV4 because of the TPMS light on my dashboard. The service team performed a thorough examination and found the low tire pressure was due to seasonal change. I like to ca light on my dashboard. The service team performed a thorough examination and found the low tire pressure was due to seasonal change. I like to call out Randy for his outstanding service as he brought in other experienced service technicians to help diagnose the problem . Randy went the extra mile to help me and he deserves my appreciation. More

Isaiah Gonzales is the one who helped us. From the beginning to the end he was very detail orientated and organized. Thank you for your help hope to get the same customer care next time. beginning to the end he was very detail orientated and organized. Thank you for your help hope to get the same customer care next time. More

Thank you I am very happy buying my vehicle from Toyota I am very happy thank you for the service it’s great and the buying was easy and fast am very happy thank you for the service it’s great and the buying was easy and fast More

Steve Sako was very friendly and professional taking time for the customer. He is the reason why I get my Prius serviced at Fremont Toyota. for the customer. He is the reason why I get my Prius serviced at Fremont Toyota. More

My experience could of been better. I purchased my Tacoma on 10/09/20 and pet of the deal was to get the running boards installed. I was told that I would get a phone call to schedule the installation. A on 10/09/20 and pet of the deal was to get the running boards installed. I was told that I would get a phone call to schedule the installation. A week went by and I didn’t get a call. I called the dealership and was told to get a hold of Cecilia McKinley. I left several voicemails with my phone number and did not get a response. I had to call another department a week later and the receptionist had to tell her to check her voicemail. I finally got a call back to drop of the truck for the installation. The phone conversation had attitude on the other end. When I got to the dealership McKinley didn’t apologize for not responding. I still felt that I received some attitude from her in person. My experience could of been a lot better. More

Service Manager was not working with other customer but had me waiting in the car so long until I asked the technician when he will come out. Then he came out right away but attitude was bad. Overall, stil had me waiting in the car so long until I asked the technician when he will come out. Then he came out right away but attitude was bad. Overall, still need improvement . More

Customer service is incredible. The time they take to listen to the customer's needs is magnificent. The maintenance service person who take the time to explain in detail what is needed listen to the customer's needs is magnificent. The maintenance service person who take the time to explain in detail what is needed More

Quick and effective work by the entire team. Brought my car in and had it taken care of quickly. I love the concierge service so I didn't feel like I lost any time in my day. car in and had it taken care of quickly. I love the concierge service so I didn't feel like I lost any time in my day. More