3,328 Reviews of Fremont Toyota - Service Center
We rated it five star cause we really love the excellent service from the thoughtful & kind reminder to the speedy & accurate service overall. thank you. service from the thoughtful & kind reminder to the speedy & accurate service overall. thank you. More
Pat was very helpful during my 30k miles service. I was alerted immediately through voicemail my car was ready and he personally delivered the car upon arrival. Thank you to all staff at Fremont Toyota for alerted immediately through voicemail my car was ready and he personally delivered the car upon arrival. Thank you to all staff at Fremont Toyota for the amazing work! More
Mark is excellent. He’s very details explaining and prompt responses . I’m very satisfied with his services for years now. I’m glad that I met him. Thank you! prompt responses . I’m very satisfied with his services for years now. I’m glad that I met him. Thank you! More
Excellent and very quick. Safe and very covid 19 prepared. Thank you !! Everything was brought to me and did not need to stan in office and wait. prepared. Thank you !! Everything was brought to me and did not need to stan in office and wait. More
My second Maintenance Service At Fremont Toyota people are friendly and service are fast. It's a nice environment to bring in my car for service. I can easily spend hours over ther At Fremont Toyota people are friendly and service are fast. It's a nice environment to bring in my car for service. I can easily spend hours over there while I was waiting for my car. More
Service took forever, alert on dashboard not reset I arrived for my 945 appointment at 930 - I then stood and waited for someone to come assist me for nearly 15 minutes. The issue wasn't being ignored I arrived for my 945 appointment at 930 - I then stood and waited for someone to come assist me for nearly 15 minutes. The issue wasn't being ignored in the driveway - but more so that another customer pulled up 10 minutes after me and was immediately assisted! Then when my paperwork is finally processed - I am asked to SIGN with a pen that has been touched by everyone in the middle of this pandemic. I watched techs get in and out of different cars with the same gloves on, so are the gloves just for their protection or are they supposed to be also trying to keep our cars sterile? Instead of spreading germs from car to car. I had to call three times to see if the tire rotation service which was going to take "Max and hour and 50 minutes" has been completed after almost three hours. Very disappointing! More
Great customer service and thank you for always taking care of my Highlander. I will definitely come back & refer friends & family to Fremont Toyota. Thank you! care of my Highlander. I will definitely come back & refer friends & family to Fremont Toyota. Thank you! More
great customer service Phillip was great and Crystal (Krystal?) who confirmed my appointment was patient, friendly and knowledgeable; she answered all my questions and I app Phillip was great and Crystal (Krystal?) who confirmed my appointment was patient, friendly and knowledgeable; she answered all my questions and I appreciated her kindness. Unfortunately, after our family only buying Toyota's for years and telling friends and colleagues how satisfied we were with the cars and service, we probably will no longer do so because of the company's decision to exit the California (& formerly U.S.A) standards for pollution control. We wish this wasn't the case and we are disappointed in this reckless decision. More
Nice friendly customer representative, on times service delivered, and clean complimentary car wash which very needed since I don’t wash my car often well done I will be back again delivered, and clean complimentary car wash which very needed since I don’t wash my car often well done I will be back again More
Fremont Toyota is awesome! I service 3 cars there in 4 years and always received great service. This time they serviced two of my cars in the last few days. Steve Sako did an ex I service 3 cars there in 4 years and always received great service. This time they serviced two of my cars in the last few days. Steve Sako did an excellent job informing me about service my cars needed. Very nice person to work with. Thank you Steve, and thank you Toyota for the service and for being there and make it look like normal time during this difficult time… More