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Fremont Toyota - Service Center

Fremont, CA

4.6
3,328 Reviews

3,328 Reviews of Fremont Toyota - Service Center

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April 30, 2020

We rated it five star cause we really love the excellent service from the thoughtful & kind reminder to the speedy & accurate service overall. thank you. More

by CISCOFEL
Recommend Dealer
Yes
Employees Worked With
Patrick O’Brien
May 01, 2020 -

Fremont Toyota responded

Thank you for a great review! We are so glad you enjoyed the customer service at Fremont Toyota. Come again soon!

April 28, 2020

Pat was very helpful during my 30k miles service. I was alerted immediately through voicemail my car was ready and he personally delivered the car upon arrival. Thank you to all staff at Fremont Toyota for More

by KEONIMARQ45
Recommend Dealer
Yes
Employees Worked With
Pat
Apr 29, 2020 -

Fremont Toyota responded

Thanks for this wonderful review! We are so glad that Pat was able to help you get your car serviced. Come back to Fremont Toyota if you need anything!

April 26, 2020

Mark is excellent. He’s very details explaining and prompt responses . I’m very satisfied with his services for years now. I’m glad that I met him. Thank you! More

by MICHELLELY
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 27, 2020 -

Fremont Toyota responded

Thank you for the 5-star rating! We appreciate the shout-out for Mark and your business over the years. We look forward to continuing to work with you in the future!

April 21, 2020

Excellent and very quick. Safe and very covid 19 prepared. Thank you !! Everything was brought to me and did not need to stan in office and wait. More

by DOWLING52
Recommend Dealer
Yes
Employees Worked With
service dept
Apr 22, 2020 -

Fremont Toyota responded

Thank you for leaving us your 5-star rating. We are happy to hear our efforts during this time have not gone unnoticed!

April 20, 2020

My second Maintenance Service At Fremont Toyota people are friendly and service are fast. It's a nice environment to bring in my car for service. I can easily spend hours over ther More

by SLEUNG2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick O'Brien
Apr 22, 2020 -

Fremont Toyota responded

Thank you for the 5-star rating! We are glad to hear you've had such a good experience and we look forward to working with you in the future.

April 17, 2020

Service took forever, alert on dashboard not reset I arrived for my 945 appointment at 930 - I then stood and waited for someone to come assist me for nearly 15 minutes. The issue wasn't being ignored More

by therecanbeonlyone
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Irvin
Apr 21, 2020 -

Fremont Toyota responded

While we truly appreciate the feedback from your recent visit, we regret to hear the concerns that you’ve brought to our attention. Please know our team is working hard to provide high quality customer service while ensuring the safest possible environment for our customers, so we’re disappointed that we may have missed that mark during your visit. We would like an opportunity to personally discuss your visit. At your earliest convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thank you!

April 17, 2020

Great customer service and thank you for always taking care of my Highlander. I will definitely come back & refer friends & family to Fremont Toyota. Thank you! More

by AileenMartin17
Recommend Dealer
Yes
Employees Worked With
Steve Sako and Dhonnie Martin
Apr 20, 2020 -

Fremont Toyota responded

Thank you so much for this great review, Aileen! We appreciate the recommendation. If you need anything for your Highlander, reach out!

April 16, 2020

great customer service Phillip was great and Crystal (Krystal?) who confirmed my appointment was patient, friendly and knowledgeable; she answered all my questions and I app More

by SKIDFAM2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
See above (Phillip and Crystal were terrific); I do not know the name of the gentleman who actually fixed my car-- he did a great job!
Apr 17, 2020 -

Fremont Toyota responded

Thank you so much for the awesome feedback for Phillip and Crystal! We're glad to hear they were able to provide you with a kind and knowledgeable serivce experience. While we truly appreciate the loyalty you've had to the Toyota family, we're disappointed to hear your current frustration. If anything changes, please know that we're always here to provide any needed assistnace. Have a great weekend!

April 15, 2020

Nice friendly customer representative, on times service delivered, and clean complimentary car wash which very needed since I don’t wash my car often well done I will be back again More

by THOMAS3388_99
Recommend Dealer
Yes
Employees Worked With
Isaias Gonzales
Apr 16, 2020 -

Fremont Toyota responded

Thank you Thomas for taking the time to provide this excellent customer review and 5 star rating. So glad your service visits was time efficient and you enjoyed your car wash. We look forward to repeating this level of service for you in the future.

April 15, 2020

Fremont Toyota is awesome! I service 3 cars there in 4 years and always received great service. This time they serviced two of my cars in the last few days. Steve Sako did an ex More

by PAVEL.PLOSCARIU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Apr 16, 2020 -

Fremont Toyota responded

First, the team at Fremont Toyota will like to say thank you for being a returning customer. We pride ourselves of providing a customer experience that entices customers to return and we're so glad our service team provided you with this type of a experience. We'll be sure to share this excellent review with Steve and the rest of our service team. Thank you for taking the time to provide us this wonderful feedback and rating. We hope you stay safe and protected during with difficult times.

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