Fremont Toyota - Service Center

Airbag inflator recall service Seq'04 Toyota. Service done promptly.I even got a paid transportation drop to my residence and a complimentary exterior car wash.Thanks to my service person, Steve S Service done promptly.I even got a paid transportation drop to my residence and a complimentary exterior car wash.Thanks to my service person, Steve Sako! More

Excellent Mark Muth has always been my go to service adviser. Let me tell you I have no regrets because I know that at the end of the day, I will always be tak Mark Muth has always been my go to service adviser. Let me tell you I have no regrets because I know that at the end of the day, I will always be taken care of. More

kelly in services is amazing! she is a compassionate! i have had problems with my truck since I purchased it,she reassured my faith back in Toyota ! have had problems with my truck since I purchased it,she reassured my faith back in Toyota ! More

Totally satisfied with Fremont Toyota service. They were doing all my prepaid service for my 2017 Tacoma and serviced other Toyotas previously. They always want to make sure you had a great experi They were doing all my prepaid service for my 2017 Tacoma and serviced other Toyotas previously. They always want to make sure you had a great experience. Your calls were answered to your satisfaction and your service experience was great. Fremont Toyota is my preferred service place. More

Service Dec 2019 Very professional and customer centric precise and efficient Evaluated the car condition and explained preciosely what needs to be done in a simple Very professional and customer centric precise and efficient Evaluated the car condition and explained preciosely what needs to be done in a simple language Took a care of it also Has as on time Mark also made sue that I get the ride through Lyft which was really helpful More

This is the worst service center, had appointment at 11:30am and i was there at 11:15 am they promised maximum 2hrs so i decided to wait but at 2:10pm i saw their Technician pulling my car from rear par 11:30am and i was there at 11:15 am they promised maximum 2hrs so i decided to wait but at 2:10pm i saw their Technician pulling my car from rear parking for oil change. They made me wait for 4 hrs without any notification or information. Their service manager keep lying that its been in process. No apologies. Its was a paid service. My family got 7 Toyotas from this agency but never coming back again. Very deceptively and unprofessional business practices. SHAME. More

Pleasant customer experience Pat O'Brien was my customer service agent. He has a pleasant demeanor and good customer service skills. The amount of service time committed by him wa Pat O'Brien was my customer service agent. He has a pleasant demeanor and good customer service skills. The amount of service time committed by him was kept up to. I was a happy customer at the end of it all. More

4 Hours for a blown fuse When we arrived at 8:15 AM for our appointment, I told the wonderful Service Manager we had a blown fuse in our Sienna. After waiting two hours, we w When we arrived at 8:15 AM for our appointment, I told the wonderful Service Manager we had a blown fuse in our Sienna. After waiting two hours, we were told the technician was looking at the car. Then, another two hours later, we were told the car had.....wait for it...a blown fuse, which cost $98.00 to repair. Accepting that we chose to take the car to the dealership, I do not regret the charge. I was, however, very put out by the four hour wait when we had an appointment, and I told them the p eff problem. More

Good service but pricey My last experience wasn't good since the advisor tried to convince me that the highest package was the recommended one for my car, without showing me My last experience wasn't good since the advisor tried to convince me that the highest package was the recommended one for my car, without showing me other packages first. It's the same way on website, but over there you are provided with all 3 options and comparisons. Previous experiences have been good. Labor prices are very steep. More

Great Service Team Kelly Patton was a great service advisor. She was very attentive and thorough going through my car's issues with me. She gave accurate deadlines and w Kelly Patton was a great service advisor. She was very attentive and thorough going through my car's issues with me. She gave accurate deadlines and was helpful in setting up rides to and from the dealership when my car needed to be in service. More