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Fremont Toyota - Service Center

Fremont, CA

4.6
3,543 Reviews

3,543 Reviews of Fremont Toyota - Service Center

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January 05, 2021

Service was good but price has nearly doubled. This cant be inflation alone. I hope price reflects market value and not a premium service that it was not More

by AKSHAT11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Micky
Jan 07, 2021 -

Fremont Toyota responded

While we’re glad that you found the service itself to be done well, we regret to hear your frustration with the involved pricing. We would like to give you an opportunity to ask any questions that you may have or share any additional feedback regarding the pricing. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thank you!

January 05, 2021

Great Customer service. Work was done way before expected. Service advisor Ervin offered the LYFT for drop off and pick up while my vehicle was being serviced. More

by FVIRAY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
Jan 06, 2021 -

Fremont Toyota responded

Thank you for your kind feedback! It was our pleasure to provide you with such a quick and easy service appointment. We appreciate your business and look forward to serving you again in the future!

January 01, 2021

Good service for doing the regular maintenance- performed engine oil and filter change, a courtesy 19 point inspection and set tire pressure for my car. More

by HONGFANGC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Stravers
Jan 04, 2021 -

Fremont Toyota responded

Thank you for taking the time to review us! We are happy to hear our Service team was helpful and efficient. If you need any future services, please reach out again.

January 01, 2021

The only complaint is I was there for over 4 hours to get my Toyota Care service on the vehicle I lease. This was my last free service and I certainly would not pay for this experience. The next servic More

by TBORNMANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 04, 2021 -

Fremont Toyota responded

Thank you for taking the time to share this information with our team. While we appreciate the feedback, we’re disappointed to hear that we may have inconvenienced with the duration of your experience. We would like an opportunity to discuss your feedback and see what we can do to make any necessary improvements. At your convenience, please contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

December 30, 2020

From the check in of my vehicle for service to the pick up of vehicle, the process went smoothly and efficiently. I set up the appointment by phone. The service advisor, Philip Stravers, even remembered to More

by GLAMB809
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Stravers
Dec 31, 2020 -

Fremont Toyota responded

This is so great to hear! We strive to ensure that every visit is smooth, efficient, and completed in a timely manner. We are so glad to hear that your service experience met your expectations and we look forward to working with you again soon!

December 29, 2020

Great place and great staff. They make you feel welcome and a I never felt pushed Into pricey services. Great professional technicians! Will be back again! More

by bwoodsnake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian W, Reza K, Phil S
Dec 30, 2020 -

Fremont Toyota responded

Thank you for the 5-star rating! We look forward to working with you again.

December 22, 2020

Good job! The time worked out well. I enjoyed the service here at Toyota. Staff are very friendly. It was a good place to wait and did my work. More

by AMELIA34135
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sake
Dec 22, 2020 -

Fremont Toyota responded

Thank you for the review and the positive feedback for our service team, Amelia! It's great to hear that you found our team to be friendly and that they were able to provide an enjoyable overall experience. We hope for the opportunity to work with you again!

December 22, 2020

Good job I am happy with the service explain very well the problem I wil come back again for the service thanks you very much More

by LEHUNGLOC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 23, 2020 -

Fremont Toyota responded

Thank you for the 5-star rating! We're glad to hear you were happy with the service and look forward to working with you again.

December 19, 2020

Ramiro never fails to deliver a great customer experience consistently!! He is the biggest reason for me to return to fremont Toyota. He is honest and never pushy and I truly appreciate that about him! I was More

by aasavari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro
Dec 21, 2020 -

Fremont Toyota responded

Thank you for taking the time to share your kind review of Ramiro's services! We are delighted to hear that he always provides you with top-notch, friendly service. Please let us know if there's anything we can assist you with in the future. We appreciate your continued business with us!

December 17, 2020

Mark was awesome and efficient as always! He’s been my scion’s guy since i got her and he makes sure to cover all the bases in such a friendly and non-intimidating manner. More

by NVBANADERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Markers Muth
Dec 18, 2020 -

Fremont Toyota responded

Thank you for leaving us a review! We're glad you enjoyed working with Mark and our team for your Scion. If there's anything else we can help you with, please let us know!

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