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Fremont Toyota - Service Center

Fremont, CA

4.6
3,245 Reviews

3,245 Reviews of Fremont Toyota - Service Center

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February 25, 2020

Excellent service from Mr. Mark Muth as always. Worth my drive all the way from Manteca. Friendly staff & fast service. Nice to have the complimentary coffee. More

by MELODYCUTCHON45
Recommend Dealer
Yes
Employees Worked With
Mark Muth
Feb 27, 2020 -

Fremont Toyota responded

Melody, thank you so much for the stellar review! We are so proud to have such a well trained staff, like Mark. We will be sure he knows that you appreciated his efforts. Please, feel free to reach out to us any time!

February 25, 2020

I love Fremont Toyota because of Ramiro really I am almost come in 15 years for my car all my friend told me to go by Honda, but said no I’m going to stick it to Toyota, because of Ramiro he’s a very More

by NKIMBALL123
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Feb 27, 2020 -

Fremont Toyota responded

We couldn't have said it any better if we tried! We will be sure to pass your praises on to Ramiro. He will be so excited to hear that your experience was better because of his help. Thank you for your review and you incredibly kind words. We look forward to seeing you again next time you need assistance!

February 24, 2020

Mark has always been awsome to deal with and lately he has given me more than 100%. He is very knowlegable about the situation your car is in and is best at answering all of your questions. More

by XUHEYGRANADOS
Recommend Dealer
Yes
Employees Worked With
Fahim Ahmed
Feb 26, 2020 -

Fremont Toyota responded

We really love to hear this! Thank you for sharing the story of your visit with us! Mark will be so happy to hear that he played a big role in making your experience memorable! Let us know if we can help you with anything else!

February 24, 2020

Waited a little long when picking up my car, but overall goo Great service overall, only one part was waiting a little long when picking up my car. I took Lyft Concierge home while I waited for my oil change, se More

by ERIN18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve (Japanese)
Feb 26, 2020 -

Fremont Toyota responded

Thank you so much for the thoughtful feedback, Erin! We really appreciate your business and we can't wait to be able to work with you again and earn that full 5th star rating! Let us know if we can do anything more for you!

February 20, 2020

Had to wait 20 minutes AFTER appointment time to finally see my service advisor which is par for this dealership! I bought my tundra in 2015 and it seems to me that once I signed the loan papers the service More

by DON24HR
Recommend Dealer
Yes
Employees Worked With
Sara Tello
Feb 21, 2020 -

Fremont Toyota responded

We greatly appreciate your honest feedback, Donald! While we regret hearing that there have been some inconsistencies with your service since you bought your Tundra, we're glad that Sara has been able to remedy your concerns and provide you with excellent experiences. We know she looks forward to continuing to work with your for any future service needs. Thank you!

February 19, 2020

First service for my Tacoma at this dealership so far so good. Service rep was helpful and courteous. Good customer service... Will be coming back at this place for future maintenance service... More

by FVIRAY2
Recommend Dealer
Yes
Employees Worked With
Ervin Service Dept.
Feb 20, 2020 -

Fremont Toyota responded

Thank you for the great review! It's awesome to hear that you enjoyed your experience to the point that you're wanting to return for any of your future service needs. We look forward to working with you again!

February 19, 2020

Steve provided a thorough service and a comprehensive explanation of the service itself and result of it. He is amazing. I am very happy overall. More

by I.MY.MEI.MINE.0522
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Feb 20, 2020 -

Fremont Toyota responded

We appreciate the feedback from your experience with Steve! He will be thrilled to know that you found him and his service to be comprehensive and amazing. We're glad we had the opportunity to work with you and we hope to help with any future automotive needs. Thank you!

February 17, 2020

Had the 30,000 mile maintenance and service was excellent and completed as promised on time. Easy to schedule appointment online with next day service. Offered a complimentary rental car if needed. More

by ART.MARTINEZ
Recommend Dealer
Yes
Employees Worked With
Only service staff
Feb 18, 2020 -

Fremont Toyota responded

Thank you for choosing to schedule an online appointment to work with our team for your 30,000 mile maintenance, Art! We're happy that our team was able to provide you with a prompt, quality experience. Please feel free to reach out to us if you have any questions or need any additional assistance!

February 17, 2020

Steve is the best Over the years I have dealt with Steve and he is easily one of the most hard working and best agent you have. Whenever I ask about a problem, he addre More

by VIBPURI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Angelica. Have not worked with too many.
Feb 18, 2020 -

Fremont Toyota responded

Thank you for the review for your experiences with Steve. He will be happy to hear your kind words about his work ethic and ability to address any problem you ask about. We look forward to working with you for years to come!

February 14, 2020

Nam was Awesome!Zha was very helpful Thank you we'll be Nam was Awesome! Zha was very helpful Thank you we'll be sending you potential buyers soon 👍. We appreciate the honesty & willingness to w More

by SIGLERGBX19
Recommend Dealer
Yes
Employees Worked With
Nam , Zha
Feb 17, 2020 -

Fremont Toyota responded

Gabriel and Blanca, thank you both so much for your kind words and fantastic review. We cannot express our gratitude enough. We look forward to working with anyone you send our way and we hope to see you both in our store again soon!

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