Fremont Toyota - Service Center

Good service . Very nice peoples. Their are very sweet and very helpful. Helpful very good service . Satisfied with the work. Brian the tireman was very nice. and very helpful. Helpful very good service . Satisfied with the work. Brian the tireman was very nice. More

Superb customer service Steve Sako has been my service manager since 2003 and has always provided excellent customer service. He is very attentive to my needs and always will Steve Sako has been my service manager since 2003 and has always provided excellent customer service. He is very attentive to my needs and always will to go the extra mile. This last time, I was able to take advantage of the shuttle service and Greg was very nice to talk to both before taking me home and during the ride home. Sorry I do not know his last name. Steve promptly called when my car was done. He provided me with details about the service and what I should be reviewing from time to time. I will always request Steve for my service needs. I have to admit that the prices for some products offered by Toyota are overpriced. The air filter for my Prius costs about $100 which for a small piece of filter material is way overpriced. More

Poor Service I was there to get my vehicle serviced and was told the vehicle is ready and I arrived at the dealership and the car was still hoisted with no one ins I was there to get my vehicle serviced and was told the vehicle is ready and I arrived at the dealership and the car was still hoisted with no one insight near the car, I ended up waiting another hour and had to ask people multiple times to please have someone loo at the car so I could be done. I was very surprised at the overall operation and poor customer commitment. More

Steve Sako is my service manager. He made sure the job gets done in timely manner, friendly and approachable. I go to this dealer because of him. gets done in timely manner, friendly and approachable. I go to this dealer because of him. More

underwhelmed by the extent of (prepaid) maintenance I expected a thorough checkup for the hybrid, maybe a computer analysis and driving test, but apart from rotating tires, about all that was done was v I expected a thorough checkup for the hybrid, maybe a computer analysis and driving test, but apart from rotating tires, about all that was done was visual inspection. I didn't even get a car wash, that other Toyota dealerships provided. The fellow who handled it was polite. More

I am visiting March 2nd 2020 in Fremont Toyota my car first service manager Patrick OBrien excellent services mycar returns on time thanks for Toyota company first service manager Patrick OBrien excellent services mycar returns on time thanks for Toyota company More

Mark Muth isvery friendly, professional & trustworthy in addition to being very Service oriented ! He stayed lated when Lyft was running behind on my ride from BART addition to being very Service oriented ! He stayed lated when Lyft was running behind on my ride from BART More

Great Service Had my brakes done correctly by the Toyota dealership. Toyota identified other issues with tires that were taken care of also. I would recommend this Had my brakes done correctly by the Toyota dealership. Toyota identified other issues with tires that were taken care of also. I would recommend this dealership. More

I was told Maintenance work would tak 1.5 hours but it took almost 3 hours - almost double the time over the original estimate of work. Hence. it was not a good customer experience. I hope next time work took almost 3 hours - almost double the time over the original estimate of work. Hence. it was not a good customer experience. I hope next time work time estimates are somewhat accurate. More

Good service Good maintenance service. Quick and efficient. Was able to book the appointment online, but I chose for a courtesy wash and after receiving my vehicle Good maintenance service. Quick and efficient. Was able to book the appointment online, but I chose for a courtesy wash and after receiving my vehicle, no wash was completed. Why offer services online when it doesn't transfer in person. Only reason for not giving 5 stars. More