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Fremont Toyota - Service Center

Fremont, CA

4.6
2,771 Reviews

2,772 Reviews of Fremont Toyota - Service Center

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November 08, 2018

Great Customer Service! Service Advisor Steve Sako is THEE BEST! I was able to wait for basic services (oil change, multi-point inspection, check “Maint Req” lamp, etc.) and More

by tmbscott3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Nov 13, 2018 -

Fremont Toyota responded

Steve will appreciate the shout out! It's great to know you enjoyed your experience with us. We’re glad to hear that you love our waiting area and amenities! If you need anything else, please come back and see us again.

November 08, 2018

5K service! Steve was very good at getting my car into service and taken care of. Easiest process to get my car serviced here. Steve has been servicing my car for More

by JOCYLANGARICA10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Nov 13, 2018 -

Fremont Toyota responded

It’s customers like you that we enjoy seeing time and time again! We truly appreciate your business and your continued loyalty. If we can help you further in any way, please let us know!

November 08, 2018

Awesome In the beginning I got some worst experience with service center in latency of servicing, not meeting my expectations when it comes to quality of serv More

by MOHDADIL8597
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Najib Razawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bilal najibyar, Osman Hassanzada
Nov 13, 2018 -

Fremont Toyota responded

Bilal is a great asset to our team and was more than happy to help. We pride ourselves on knowledgeable and honest staff members, like Bilal. We value your business and hope you come back soon!

November 08, 2018

Service was great My service manager was awesome fast and he had great suggestions on how to fix a couple of issues I had and the lift service was on time More

by JKASSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 13, 2018 -

Fremont Toyota responded

Thanks for the excellent 5-star rating! We pride ourselves on our knowledgeable and helpful staff members. It was a pleasure doing business with you and we look forward to seeing you on your next visit!

November 08, 2018

Horrible sales, BEST ASM you will meet in the Bay Area ASM Steve Sako who really take the extra steps to help me out when my car was broke down and need to be fixed on the Saturday for the weekend. He nev More

by 2016 Rav4 AWD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Nov 13, 2018 -

Fremont Toyota responded

We appreciate you taking the time to share your positive feedback. Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Steve. We appreciate your business and look forward to seeing you again!

November 08, 2018

excellent service and very courteous staff particularly our regular service manager Mr. Orozco. Work job performance are satisfactory. Friendly service environment. Ov More

by Hervie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
IRENE CABANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orozco
Nov 13, 2018 -

Fremont Toyota responded

Thank you so much for rating us 5 stars! We pride ourselves on our knowledgeable and helpful staff members. Thanks for stopping by and we look forward to seeing you again!

November 08, 2018

Service and Repair I took my 2005 Tacoma to Fremont Toyota for diagnosis of engine light issue. Service supervisor Pat O’Brian greeted me and immediately got me into his More

by richard-lee1128
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat O Brian
Nov 13, 2018 -

Fremont Toyota responded

We truly appreciate you taking the time to leave us such a great rating and feedback! We appreciate the kind words! We pride ourselves on knowledgeable and honest staff members, like Pat. We appreciate your business and look forward to seeing you again!

November 08, 2018

great ob I am always pleased with my service at Fremont Toyota. That are always friendly and treat me like family. Have always had Toyotas and will continue More

by NICOLESROCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : JOSE GUERRERO
Nov 13, 2018 -

Fremont Toyota responded

Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with us. Thanks for the excellent 5-star rating and for your continued loyalty with us. We look forward to your return!

October 23, 2018

Service here is exceptionaly bad - avoid it! The people that work here are very incompetent, they charged me $100 for an alignment on my Camry and when I picked it up the steering wheel was still More

by Sender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ted
May 18, 2018

WARNING!!! 7 hours for an oil change!!! It took 7 hours for an oil change and that was with an appointment! The employees are all rude and don't care about your car. Find another place to ge More

by Praj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
May 21, 2018 -

Fremont Toyota responded

Praj, thank you for taking the time to provide us with your feedback. We apologize that your appointment took much longer than expected. This is not how we want our customers to feel when entering our dealership and we would like to make it up to you. Please call Mark Hashimi at (877) 687-3007 or markhashimi@fremonttoyota.com.

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