Fremont Toyota - Service Center

CV axel and brake replacement. Initial reason I came to Fremont Toyota was for an oil change and to check the noise coming from the right front tire. I was told my CV axel needed to Initial reason I came to Fremont Toyota was for an oil change and to check the noise coming from the right front tire. I was told my CV axel needed to be replaced as well as my brakes and a couple of other things. Brought my truck in Monday 11/9. Shortly after Micky called to let me know my CV axel is back ordered but had an after market solution that is the same as OEM but cheaper in price. Got my truck done earlier than I expected. I’m happy with the overall service Micky provided. I would definitely come back and ask for him. More

Excellent service manager Mark is an excellent service manager. Great customer service. Helped me when no ine else would. Always trust him with my car. Explains everthing in d Mark is an excellent service manager. Great customer service. Helped me when no ine else would. Always trust him with my car. Explains everthing in detail! More

Regular maintenance I have been going to Fremont Toyota for over 10 years. Ramiro is my Service Manager and may be the next one ! I feel like I am a real person, inste I have been going to Fremont Toyota for over 10 years. Ramiro is my Service Manager and may be the next one ! I feel like I am a real person, instead of just a $$ To get service. More

Regular Service I have been using Fremont Toyota for service of my Prius for 13 years. I work with ASM Steve Sako who is excellent. I trust his advise. I have been using Fremont Toyota for service of my Prius for 13 years. I work with ASM Steve Sako who is excellent. I trust his advise. More

greatest advisor ever Steve Sako is the greatest advisor ever. I always trust his judgment and recommendations. My car is from 2003---I will probably get another Toyota Steve Sako is the greatest advisor ever. I always trust his judgment and recommendations. My car is from 2003---I will probably get another Toyota for my next car---because of the great service by Steve. There has to be a reason for all the cards of gratitude directed to Steve at his office. Well deserved. More

Steve Sako is an excellent assistant service manager. He provides us with the best customer service you could ask for. Whenever our vehicles need service we al is an excellent assistant service manager. He provides us with the best customer service you could ask for. Whenever our vehicles need service we always ask him to write up our service orders. Our vehicles are always ready when promised. More

disappointed After the service on 11/8 my car was disabled on the road. When I checked with other repair shop they told me the car need replace battery, alternator After the service on 11/8 my car was disabled on the road. When I checked with other repair shop they told me the car need replace battery, alternator, and water pump. It’s cost me 1,200 to fixed. I don’t understand what service Toyota provided to the customer never alerted me the problem. In the invoice I saw MULTIPLES INSPECTION means your technician should aware what is the problem in my car and inform me to fixed, however I did not get the informed from the service. My car was over 10 years and never had problems because I keep coming back the service every 6 months. because I want maintain my car in good condition all the time and I expect to send money to fix it. This time I am very disappointed the service. I requested the money back because I did not see the service. The person who deal with me I guess Mark. He provided good customer service however the technician team need to work on it. More

Car for Service Recall I brought my car in for service related to an airbag recall. I was attended to by Pat right away. Pat was professional and made experience very seamle I brought my car in for service related to an airbag recall. I was attended to by Pat right away. Pat was professional and made experience very seamless and enjoyable. More

Good Service The service center is good customer service, very organize and service are fast and quick. The service center guest room is clean and quiet, good dri The service center is good customer service, very organize and service are fast and quick. The service center guest room is clean and quiet, good drink. More

Very Friendly and very responsive Overall, I had a great service advisor who answered all my questions and not making me feel stupid about it. Everything I had mentioned, she took the Overall, I had a great service advisor who answered all my questions and not making me feel stupid about it. Everything I had mentioned, she took the time to make sure to answer it with an explanation that made sense and alert her team to double check during service. Not only I was I cared for, but my car was cared for as well. More