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2,772 Reviews of Fremont Toyota - Service Center
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November 30, 2018
service not professional. 1. I changed my engine air filter and carbon filter at 30k miles. Today at 35k maintenance service, service manager Sara asked me to change both filte 1. I changed my engine air filter and carbon filter at 30k miles. Today at 35k maintenance service, service manager Sara asked me to change both filters! It's only 5k miles, this normally should be changed at 30k miles. I asked another service manager who sits in the office next to Sara to recheck my filters, he did it and confirmed that my filters are in very good condition and do not need to be changed at all. 2. My appointment was at 8:15am, and Sara did not service me until 8:50am. What is the point of the appointment? I also noticed that there were several service managers did not have any customers to serve during the time I was waiting, can't these service managers serve me? When Sara finally worked with me, I complained about the long wait, Sara simply mentioned that she had customers, without any apologies. More
by Max
Verified CustomerEmployees Worked With
Claudia Aguila
November 30, 2018
Oil change Great service from isias Garcia always go back to him for assistance. Always tells me anything I need in order to get my car serviced Great service from isias Garcia always go back to him for assistance. Always tells me anything I need in order to get my car serviced More
by brandonsinghhh
November 29, 2018
Good service I brought my Lexus RX350 over there for oil change. The service person, Joshua, handled the service request in a professional way. Thank the service c I brought my Lexus RX350 over there for oil change. The service person, Joshua, handled the service request in a professional way. Thank the service center for multiple points inspections. More
by Masonlu
Employees Worked With
Joshua Choy
November 29, 2018
Maintenance check Service was fast and efficient, service advisor has excellent customer service. Service was on time. Mr Muth was very knowledgeable regarding the serv Service was fast and efficient, service advisor has excellent customer service. Service was on time. Mr Muth was very knowledgeable regarding the service of my RAV 4. More
by EVCARLOSBSNRN
Employees Worked With
Markara Muth
November 27, 2018
Excellent service received for my Toyota Prius Prime Advanced model. Have tried other dealers before and this is the best service I have received so far. received for my Toyota Prius Prime Advanced model. Have tried other dealers before and this is the best service I have received so far. More
by CHETAN.SALIAN
Employees Worked With
Mark Muth, Mark Cruz
November 27, 2018
Super Duper Awesome !! I visited for recall related maintenance service. Sara handled it very nicely. Very Polite and helpful. She is definitely one of the best service p I visited for recall related maintenance service. Sara handled it very nicely. Very Polite and helpful. She is definitely one of the best service person I have come across ever.. More
by AJ
Employees Worked With
Sara
November 26, 2018
Good service Good customer service. Didn't wait long for the car to be checked and serviced. Belal explained everything what was done after the service. Good job. Good customer service. Didn't wait long for the car to be checked and serviced. Belal explained everything what was done after the service. Good job. More
by JOHN_AGOO
Employees Worked With
Belal Najibyar, LLOYD VILLANUEVA
November 22, 2018
Excellent service My car was finished before the estimate. Josh has a high level of expertise and professionalism. He treated me with courtesy and friendliness. I My car was finished before the estimate. Josh has a high level of expertise and professionalism. He treated me with courtesy and friendliness. I would recommend Fremont Toyota. More
by TERRIKLOTH88
Employees Worked With
Josh Chow
November 21, 2018
Great Service I came in for my 15k service and had a great experience! They have friendly and accommodating staffs. Would definitely come back for my future service I came in for my 15k service and had a great experience! They have friendly and accommodating staffs. Would definitely come back for my future services. More
by Lily
Employees Worked With
Mark Muth
November 21, 2018
Made a difficult situation easy to handle I had major concerns about my vehicle and Sara and Kelly, put those concerns at easy by ensuring they addressed all of the items on my list. They work I had major concerns about my vehicle and Sara and Kelly, put those concerns at easy by ensuring they addressed all of the items on my list. They worked hard to make sure the process was easy for me to understand and easy on my wallet. They created a plan that was affordable and convenient. They took great care of me and my vehicle. More
by EMOYA1874
Employees Worked With
Kelly Patton and Sara (manager)
