Fremont Toyota - Service Center

Great place to leave your car, in great hands. They are very attentive and nice to talk to them, honest and friendly, if you have the ability to go don’t think to much! very attentive and nice to talk to them, honest and friendly, if you have the ability to go don’t think to much! More

Customer service, speaking in a respectful, kind manner are key in any environment. This facility lacks these basic values. The main reason you service your vehicle at the dealer instead of a $20 oil chang are key in any environment. This facility lacks these basic values. The main reason you service your vehicle at the dealer instead of a $20 oil changer.. Better to go elsewhere. More

Pat O'Brien is one of the best person around. His professionalism and personal interactions is quality! I'm always willing to drive the distance (55 miles) to work with this fine gentlemen! He goes t professionalism and personal interactions is quality! I'm always willing to drive the distance (55 miles) to work with this fine gentlemen! He goes the extra miles on helping you on everything you need. Look forward to doing more business with Pat! The hours ends at 4pm daily. If I can recommend closing shop at 6pm because your average working man/woman ends at 4pm. Some of us can't break away from work and pick up our repaired vehicle. Luckily for me, I can. Just thinking for others. More

Very good service and attention to the details provided by Mr Khan. He was very articulate in explaining the requirements and meeting the needs. Thanks! by Mr Khan. He was very articulate in explaining the requirements and meeting the needs. Thanks! More

Fremont Toyota always listen to your concerns and try to make sure your auto is taken care of in a timely manner. always pleasant and helpful. make sure your auto is taken care of in a timely manner. always pleasant and helpful. More

The dealership's service center performed as well as possible replacing the touchscreen navigation and radio panel (head unit), which failed after two years of use. The problem was that such replacemen possible replacing the touchscreen navigation and radio panel (head unit), which failed after two years of use. The problem was that such replacement panels are not carried in stock at the dealership nor anywhere in the US. The panel had to be ordered from Panasonic in Japan, which caused a two week delay in getting it replaced. The result was that our car had no GPS nor radio functions for two weeks; Sirius radio is a paid service that we lost for that period. More

My 70 th Birthday is tomorrow. I served our country as an Commissioned Officer for 9 years in the U. S. Navy. I also worked in Silicon Valley for 37 years and was a Scout for the Toronto Blue Jays for 20 yea Commissioned Officer for 9 years in the U. S. Navy. I also worked in Silicon Valley for 37 years and was a Scout for the Toronto Blue Jays for 20 years. Mr. Reza Khan is the most professional, courteous and knowledgable person that I have ever known. I have requested his service for my car for over 6 years and have followed him to Fremont Toyota from Milpitas Toyota. His time of when I can pick up, is ALWAYS accurate. When my Car is to be serviced, I actually look forward in seeing Reza Khan. Please forward this survey to Mr.Todd Romano. Thank You, for your continued Great Service, Gerald Sobeck LCDR. U. S. Navy - Retired More

Steve Sako went above and beyond as always. Kept constant communication with status of my vehicle & payments between Fremont Toyota, State Farm and myself, during this long process communication with status of my vehicle & payments between Fremont Toyota, State Farm and myself, during this long process More

Received great service from Reza Khan and he explained everything clearly on my Sienna. I was very satisfied with the service received and recommendations. He took time to explain on upcoming services and everything clearly on my Sienna. I was very satisfied with the service received and recommendations. He took time to explain on upcoming services and prepared ahead. More

Kourush is very helpful and patient in answering all our questions. We don’t feel pressured at all in making any decision. He did an excellent job making sure we are taken care off. The rest of team was questions. We don’t feel pressured at all in making any decision. He did an excellent job making sure we are taken care off. The rest of team was also very nice. More