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Fremont Toyota - Service Center

Fremont, CA

4.6
3,543 Reviews

3,543 Reviews of Fremont Toyota - Service Center

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March 25, 2021

It’s my first time to visit the Service Dept! I was impressed with their exceptional & fast service! Thanks for your help Pat O’Brien 😊 More

by CRISTINACAVE49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat O’Brien (service Advisor)
Mar 26, 2021 -

Fremont Toyota responded

Thank you for choosing Fremont Toyota. We are so glad to hear that Pat O'Brien provided you with an exceptional and fast first experience with us. We'll be sure to share this feedback with Pat. It was a pleasure accommodating you, and we hope to work with you again in the future.

March 25, 2021

Muy limpio el lugar y todos muy profecionales y atentos, pero como todo tenemos que aprender a bien also demas con respeto como lo han hecho con migo Muchas gracias More

by blue31968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Fawad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
IRENE CABANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Aguila, Rick Osmani, Ritchell Garganera, Jason Eder
Mar 26, 2021 -

Fremont Toyota responded

De nada. Gracias por elegir Fremont Toyota y esperamos verte de nuevo.

Mar 28, 2021 -

blue31968 responded

Muchas gracias

March 24, 2021

Service maintenance for the car. The name of the service advisor is Patrick O’Brien. While I am waiting for my car, i go and get free coffee. Excellent Customer Service. More

by Veronica
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick O’Brien
Mar 25, 2021 -

Fremont Toyota responded

Great to hear, thank you for sharing your experience! We appreciate your 5-star rating and kind words about our customer service. Please let us know if there is anything else you need!

March 24, 2021

Mr. Ramiro has worked with us for years and he's extremely helpful and professional. He answers all our questions and helps us speed through the process. He's a wonderful team member and we're so gr More

by SGUERR10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro
Mar 25, 2021 -

Fremont Toyota responded

Thank you so much! We are honored to have earned such a kind review, and are so happy to hear that our team has always provided you a great experience. Please reach out if there is anything else you need, we are happy to help!

March 24, 2021

I go between dealerships depending on where my job lands me when my service is due. However the 3 times I've gotten service from Fremont Toyota my experience has been superb. Phillip was my first contact he More

by LESTERPELAEZ86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Gonzalez
Mar 25, 2021 -

Fremont Toyota responded

Thank you so much, Lester! We are proud to hear that Isaias and the team have been providing you excellent service experiences. We are honored to be your current dealership of choice, and do look forward to working wiht you again. If there is anything else you need, please reach out to our team!

March 24, 2021

I will be back in September for oil change and maybe more. Salesman was very nice and friendly. Excellent service. Have a good day. See you More

by KYAWTHET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudia Aguila
Mar 25, 2021 -

Fremont Toyota responded

Thank you so much! We are dlighted to hear we have earned your great rating and returned business. If there is anything else we can do to help, just let us know!

March 23, 2021

Pat Brain was really rude person, this was my worst Toyota service experience. I am not sure if he serviced my vehicle or not I will follow up with service team manager to get my documents. When he gav More

by Ataullah Stanikzai
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brain
Mar 26, 2021 -

Fremont Toyota responded

Ataullah, thank you for taking the time to share your feedback with us. We're disappointed to hear that your visit with our service team didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. We'd appreciate the chance to discuss your visit in further detail to find an appropriate solution. Please contact our General Manager Mark Hashimi at markhashimi@fremonttoyota.com.

March 22, 2021

I have been getting my Toyota Corolla serviced directly with the dealership since I purchased the car and I have had an exceptional experience every time! Shout out to Micky! More

by RIYBERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
Mar 23, 2021 -

Fremont Toyota responded

Thank you for trusting our team with your Corolla and for your continued loyalty! We appreciate your business and hope to see you again soon!

March 22, 2021

engine light came back on just picking up car from service after replacing VSV valve, it was found vacume line unsecured. It's very unprofessional. How could they not secure the line before returnin More

by miss2chiu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Philip Stravers
Mar 23, 2021 -

Fremont Toyota responded

We appreciate you taking the time to let us know about your recent experience at Fremont Toyota. We’re sorry to learn that you were disappointed in how your service was handled. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your business and hope that you’ll give us another opportunity in the future to show our appreciation. If you’d like to discuss this further, please reach out to Mark Hashimi, General Manager, at markhashimi@fremonttoyota.com. Thank you for your business and for taking the time to share your experience with us.

March 22, 2021

Reza Khan was very helpful and courteous. He went out of his way to get the car fixed. I will recommend him to my friends. More

by DAS_S
Customer Service
Recommend Dealer
Yes
Employees Worked With
Reza Khan
Mar 23, 2021 -

Fremont Toyota responded

Thank you for the positive feedback and recommendation. Reza will definitely appreciate the kind words. If there is any other way we can help you out in the future, please let us know!

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