Fremont Toyota - Service Center

Excellent Customer Service with Mark Muth Good service, I like the new method of contacting via text message and authorizing the repairs in real-time. This will be value added on both sides t Good service, I like the new method of contacting via text message and authorizing the repairs in real-time. This will be value added on both sides the customer/dealer. Excellent modification to the process. Need to implement real-time updates so the customer knows exactly when their service is completed and will get a text message so the can react in a timely manner based on busy schedules. Just a thought. The only reason I go this dealership is because of the Service Manager that I have been dealing with for years now. He is knowledgeable, trustworthy, and has been upfront about the repairs and has created a positive experience. People with demonstrated core values are valuable human capital resources for the organization. More

Always good service Fremont Toyota is always so easy to schedule an appointment with and the GB ours are really convenient. Service reps are knowledgeable and very skille Fremont Toyota is always so easy to schedule an appointment with and the GB ours are really convenient. Service reps are knowledgeable and very skilled. More

Friendly and attentive Brought 2018 Camry in for 10,000 mile service. Ramiro was friendly and efficient in signing me in for service. My problem on the Camry is with the Ent Brought 2018 Camry in for 10,000 mile service. Ramiro was friendly and efficient in signing me in for service. My problem on the Camry is with the Entune suite. I've experienced persistent issues with connectivity and performance particularly with the Scout Navigation. Ramiro brought out Joey, the electronics expert at Fremont Toyota. Joey was very attentive and was able to engage the Entune Suite so now it works. I'm still dissatisfied with the GPS performance and have experienced several GPS errors where the display showing the car icon going in 180 degrees in the wrong direction and leading me to the wrong entrance ramp. I have since heard from an Entune representative but have not yet engaged in a dialog. My kudos to Ramiro and Joey! More

Prompt, informative, and professional. As this was our first experience with the service center, the entire experience was top notch. When we rolled up, service greeters ask my name, conne As this was our first experience with the service center, the entire experience was top notch. When we rolled up, service greeters ask my name, connected with us, kept us informed, and outlined wait times. Service manager came out to greet us, gave us overview of this service appointment, and informed us how much time it would take. Service was completed exactly in the 2 hour time frame discussed. Then, service manager reviewed next appointment, what was involved in next appointment, and scheduled it with us. Car was washed and ready to go and we did not have to wait. In fact, even the service provider who gave us the car after the car wash smiled, greeted us, and wished us a happy day. The experience was awesome. Thank you, John Higginbotham More

Great service! Service rep Mark is the best! He's the main reason I continue to have all my Toyotas serviced here. Work is done correctly and on time. Service rep Mark is the best! He's the main reason I continue to have all my Toyotas serviced here. Work is done correctly and on time. More

Great service Everyone was very friendly and helpful. Even gave my car a free wash. Isaias Gonzales was great and the young man that greeted me and took my car bac Everyone was very friendly and helpful. Even gave my car a free wash. Isaias Gonzales was great and the young man that greeted me and took my car back for service was very friendly and seemed to enjoy his work! More

Very friendly service. Confident, knowledgeable. very friendly service. Confident, knowledgeable. The service was timely as well . We always feel like the best service has been given to our cars. very friendly service. Confident, knowledgeable. The service was timely as well . We always feel like the best service has been given to our cars. Thank You. More

Great Service Deparment Great Service Very Helpful Mark Muth and Isaias Gonzales these guys are the best if you need service call them they will help you talking with t Great Service Very Helpful Mark Muth and Isaias Gonzales these guys are the best if you need service call them they will help you talking with them is like talking with family or your best friends I recommend them 100% More

Service with love Toyota of Fremont is the best in the Bay area. It was quick and did not waste time sitting in the office. I recommend everyone to visit the dealershi Toyota of Fremont is the best in the Bay area. It was quick and did not waste time sitting in the office. I recommend everyone to visit the dealership and feel the difference. More