2,772 Reviews of Fremont Toyota - Service Center
Fast and convenient. I had to drop off my car for routine maintenance (oil change, tire rotation) and the team was incredibly helpful. Josh, my service advisor, is incredi I had to drop off my car for routine maintenance (oil change, tire rotation) and the team was incredibly helpful. Josh, my service advisor, is incredibly polite and easy to do business with. More
Taking Care of Customers Kelly and her service team were amazing. I brought in my new truck for it's first service at 5,ooo. I came in a few early for my appoint meant and t Kelly and her service team were amazing. I brought in my new truck for it's first service at 5,ooo. I came in a few early for my appoint meant and they didn't make me wait. They were friendly and personable and went the extra mile for me. I got the "Tundra" lettering as a gift for Christmas and her friends at their bodyshop happened to be on site and put them on for free for me! I bought my truck in So Cal but this will be the Toyota that will be getting my business until they bury me in my truck. Thanks Kelly and team...I feel valued! More
All Techs out to Lunch Micky provided me with great service. He said my inspection would be just under an hour. After about 45 minutes he states that my truck is almost comp Micky provided me with great service. He said my inspection would be just under an hour. After about 45 minutes he states that my truck is almost complete; but they found a nail in one of my tires, though there is no air leaking, and it would cost $35 for the repair. After another 45 to 50 minutes, Micky informs me that all the techs are out to lunch and that it’d be another hour and a half before they’d be able to plug the hole. At that point I just need to go. Time is money and everybody’s time is worth something. I would have given 5 stars if one of the techs would have delayed their lunch by 10 minutes to just plug the hole... Micky’s honest communication is much appreciated. More
60K Service for FR-S I recently got my 60K service done for my 2013 Scion FR-S and I had the pleasure of working with Mr. Isaias Gonzales. Isaias was approachable and cust I recently got my 60K service done for my 2013 Scion FR-S and I had the pleasure of working with Mr. Isaias Gonzales. Isaias was approachable and customer oriented; he made sure I was taken care of and did multiple followups -- very impressed! I paid for the ultimate detailing service done but after I picked up the car, I realized that it wasn't properly detailed or vacuumed. I simply notified Isaias about what happened and he made sure it was addressed and taken care of immediately the following day. Picked up the car that same afternoon and it looked/felt brand new all over again. Just wanted to state how satisfied I was with Isaias' service and will definitely be coming back in the near future. More
Scheduled Service The service, 40k maintenance, went quickly. HOWEVER the technician who brought out my car had obviously been smoking so when I got in my car, I smelle The service, 40k maintenance, went quickly. HOWEVER the technician who brought out my car had obviously been smoking so when I got in my car, I smelled the residual odor. I had to go out and buy an air freshener to remove the odor before returning to work. More
Mark in service department was great! Mark in Servie was super attentive and took very good care of my car. I came in with a list of things I had concerned with re my car and he went throu Mark in Servie was super attentive and took very good care of my car. I came in with a list of things I had concerned with re my car and he went through them in detail to make sure all my concerns were met. More
Friendly and efficient. My car was serviced on time and it was done in a timely manner. The assistant manager was so friendly. The waiting area was comfortable and clean. My car was serviced on time and it was done in a timely manner. The assistant manager was so friendly. The waiting area was comfortable and clean. More
Service manager Mark Muth was excellent, courteous and very knowledgeable . He called when he said he would and made sure I got my shuttle service timely manager Mark Muth was excellent, courteous and very knowledgeable . He called when he said he would and made sure I got my shuttle service timely . More
Service Manager Bilal Rocks! Service Manager Bilal was courteous and very knowledgeable, he really understood my concern and solved it to perfection. The service completed in a ti Service Manager Bilal was courteous and very knowledgeable, he really understood my concern and solved it to perfection. The service completed in a timely manner, I am so glad that I choose Toyota's extended service and Bilal as my Service Manager. More
Recent visit. Great service writer. Advised me of what I was due for but didn’t shove it down my throat for 15 minutes like most have. Far exceeded my expectations. Great service writer. Advised me of what I was due for but didn’t shove it down my throat for 15 minutes like most have. Far exceeded my expectations. Thank you Pat O’Brien More