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Fremont Toyota - Service Center

Fremont, CA

4.7
2,434 Reviews

2,434 Reviews of Fremont Toyota - Service Center

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November 21, 2018

Great Service I came in for my 15k service and had a great experience! They have friendly and accommodating staffs. Would definitely come back for my future service More

by Lily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Muth
Nov 21, 2018 -

Fremont Toyota responded

Lily, we are so happy to hear you had a great experience! We look forward to seeing you again soon.

November 21, 2018

Made a difficult situation easy to handle I had major concerns about my vehicle and Sara and Kelly, put those concerns at easy by ensuring they addressed all of the items on my list. They work More

by EMOYA1874
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Patton and Sara (manager)
Nov 21, 2018 -

Fremont Toyota responded

Thank you for the great review! We are glad to hear your concerns were addressed and that the process was smooth for you. Come back and see us any time!

November 21, 2018

CV axel and brake replacement. Initial reason I came to Fremont Toyota was for an oil change and to check the noise coming from the right front tire. I was told my CV axel needed to More

by JULIUS_MORAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
Nov 26, 2018 -

Fremont Toyota responded

Thank you so much for telling us about your recent experience, Julius. We are absolutely thrilled to hear of how great your experience was working with Micky. If you need anything else, don't hesitate to let us know, it's our pleasure to help!

November 20, 2018

Excellent service manager Mark is an excellent service manager. Great customer service. Helped me when no ine else would. Always trust him with my car. Explains everthing in d More

by CMIKEYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Muth
Nov 21, 2018 -

Fremont Toyota responded

Thanks for your review and kind words! We are so happy to hear that you had such an excellent time working with Mark. Never hesitate to let us know if there's anything we can do for you, it's a pleasure to help!

November 16, 2018

Regular Service I have been using Fremont Toyota for service of my Prius for 13 years. I work with ASM Steve Sako who is excellent. I trust his advise. More

by jsaini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
did not work anybody in sales
Nov 19, 2018 -

Fremont Toyota responded

Thanks for the great review. Steve will appreciate the kind words. Let us know how we can help again in the future!

November 16, 2018

Regular maintenance I have been going to Fremont Toyota for over 10 years. Ramiro is my Service Manager and may be the next one ! I feel like I am a real person, inste More

by NDEROSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orosco
Nov 19, 2018 -

Fremont Toyota responded

Thank you for telling us how we are doing! We appreciate the kind words and look forward to seeing you in again!

November 12, 2018

greatest advisor ever Steve Sako is the greatest advisor ever. I always trust his judgment and recommendations. My car is from 2003---I will probably get another Toyota More

by CCRLEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
have not dealt with sales people, finance or internet personnel
Nov 13, 2018 -

Fremont Toyota responded

Thank you for the compliments! We appreciate the trust you have in us to take care of your Toyota. We'll be here to help whenever the time comes to shop for a new model!

November 12, 2018

Steve Sako is an excellent assistant service manager. He provides us with the best customer service you could ask for. Whenever our vehicles need service we al More

by louispf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Nov 13, 2018 -

Fremont Toyota responded

Thank you for the review, Louis! We're glad that you have had such great success working with Steve. We will continue to do everything we can to address any issues or concerns that might come up!

November 11, 2018

disappointed After the service on 11/8 my car was disabled on the road. When I checked with other repair shop they told me the car need replace battery, alternator More

by ROGERCHAN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Cruz
Nov 24, 2018 -

ROGERCHAN2 responded

As of today I still never get anyone to respond! I just want my money back from the service.

November 09, 2018

Car for Service Recall I brought my car in for service related to an airbag recall. I was attended to by Pat right away. Pat was professional and made experience very seamle More

by GEe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
Nov 13, 2018 -

Fremont Toyota responded

Thank you for the compliment! We truly appreciate you taking the time to share your experience with us! Thank you for your business and we hope to take care of any of your future car needs!

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