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Fremont Toyota - Service Center

Fremont, CA

4.6
3,583 Reviews

3,583 Reviews of Fremont Toyota - Service Center

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September 02, 2023

Pat is great with all of my service needs, he makes it quick and easy. More

by BNATASHAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

September 02, 2023

My tires bolts were not tightened and made a loud clanking sound. Had to take it back again More

by ToYo Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicolas Munoz and Raymond Saradpon
Sep 08, 2023 -

Fremont Toyota responded

We appreciate you taking the time to let us know about your previous experience at Fremont Toyota. We’re sorry to learn that you were disappointed in how your service was handled. Our number one goal is customer satisfaction and we want to do everything we can to meet your expectations. We appreciate your patronage and that you gave us another opportunity to earn your confidence back in our business. If you’d like to discuss this further, please reach out to General Manager, Bill Mason, at bmason@fremonttoyota.com. Thank you for your business and for taking the time to share your experience with us.

September 02, 2023

Maria is an amazing person she always goes above and beyond Maria always makes sure we are satisfied More

by BLANCAMENDEZ2310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

September 02, 2023

Maria is the reason I will stay loyal to Fremont Toyota. She is super polite and desires to satisfy customer needs. Give her a pay raise! More

by thelaux5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Fremont Toyota responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Fremont Toyota!

September 01, 2023

Great service in a timely manner. Great communication . Happy customer. Maria, your service center for parts guys and the guys I don’t see that work on the car . (Not one scratch..) a More

by SUZYQJOHNSON123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service center for parts and Guys who work the cars.
Sep 01, 2023 -

Fremont Toyota responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota. Have a fantastic day!

Sep 01, 2023 -

SUZYQJOHNSON123 responded

I look forward to seeing you all :)

September 01, 2023

Belal is an awesome guy he helps in every possible way, he did a great job when is was there, he gives a lot of good advice More

by RAMEIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belal Najibyar
Sep 05, 2023 -

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

September 01, 2023

Ervin was excellent! I came in for a routine maintenance on a newly purchased Toyota vehicle and Ervin not only provided great customer service but gave thorough explanat More

by Tiffany Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

September 01, 2023

Ramiro didn't communicate when there's change in my service. Original service was to replace two rear tires, but they decided to replace two front tires without noticing me. As a result, I drove the ca More

by ZFANFREMONT
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramiro Orozco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Fremont Toyota responded

We appreciate you reaching out to share your experience and concerns with us. The safety and satisfaction of our customers is our top priority. Please reach out directly to, Bill Mason, General Manager, at bmason@fremonttoyota.com so we can learn more details about your situation and help resolve it. Thank you again for your time and for choosing Fremont Toyota for your auto needs.

September 01, 2023

Maria was amazing! She went out of her way to help me with my car. I will forever be grateful for her More

by LAILYHAIDARIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

August 31, 2023

Fremont Toyota service center Is a good one. Specially micky The person assisting me in my car service He is a good one and he’s a kind person and very respectful to people More

by BGRAGASINJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Fremont Toyota responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Fremont Toyota!

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