Fremont Toyota - Service Center

Service advisor Yvonne is helpful and friendly. Services were completed properly and promptly. Excellent services Services were completed properly and promptly. Excellent services More

Maria was very professional and thoughtful, gave good suggestions and took my car in for service even without the appointment at the last moment thank you. suggestions and took my car in for service even without the appointment at the last moment thank you. More

Wait time for checking in is about a 30 min wait, so expect to wait a bit before checking in your vehicle expect to wait a bit before checking in your vehicle More

He went above and beyond to help me. Superb service! He went above and beyond to help me. Superb service and will be bringing my other cars for service. Superb service! He went above and beyond to help me. Superb service and will be bringing my other cars for service. More

I got 0 information at all, my advisor was very poor with informations, i should bring to another toyota, and i have a feeling that they scam me by cutting my catalytic convertet that running well before i l informations, i should bring to another toyota, and i have a feeling that they scam me by cutting my catalytic convertet that running well before i left my car there. More

Phillip the assistant service manager was friendly. He did not point out he gave me a coupon price for the service as others typically do. He did not point out he gave me a coupon price for the service as others typically do. More

Hard to trust someone when they’ve shown you otherwise. Nick is very nice and has shown to be helpful, but he's not the one doing the maintenance service on my vehicle. I believe they are just getting thro Nick is very nice and has shown to be helpful, but he's not the one doing the maintenance service on my vehicle. I believe they are just getting through the services quickly without actually taking their time to do it right. I found a rat in my highlander engine filter and that was after my maintenance service was done. I think they just didn’t do a thorough job on that, as well as I brought in my 2001 Avalon vehicle and I paid for a full diagnostic that was not done properly. They are making it really hard for me to trust them fully. I still have a dead rat smell in my vents due to that rat. Even though I have tried everything to remove the smell. I just wish I could speak to someone about my concerns, without having to get charged for service that I have already paid for but didn't get proper results. A refund would be nice for the diagnosis on my Avalon vehicle. As well as a deep cleaning/ Disinfectant to my A/C vents to remove dead rat smell on my Highlander vehicle which I get serviced every 5,000 miles. More

Outstanding Professionalism and Service at ALL times. Very Easy to make an appointment and the Lyft home was excellent. Very Easy to make an appointment and the Lyft home was excellent. More

Have Helping staffs, with organized, clean environment. Services as completed as efficiently and timely manner. Services as completed as efficiently and timely manner. More

It took over 4 hours to do regular maintenance and we were waiting for the vehicle. were waiting for the vehicle. More