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Fremont Toyota

Fremont, CA

4.6
6,858 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,858 reviews

January 26, 2021

Excellent service. I was well taken care of for my warranty service with the Rav4. Both T and Terry were helpful and timely with repairs. More

by ALAN34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
Jan 27, 2021 -

Fremont Toyota responded

We're so glad the team could get you and your RAV4 back out on the road efficiently! Thank you for choosing Fremont Toyota for your service needs and we hope to see you back next time.

January 26, 2021

They were prepared for my appt at 7:15 and they finished in about half the time they predicted. Great service and my service manager was very kind and knowledgeable. More

by GREEKGAL3632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none
Jan 27, 2021 -

Fremont Toyota responded

Thank you for the five stars! Our team works hard to get our customers back out on the road as efficiently as possible, and we're glad to hear we succeeded. If you have any questions about your service, please don't hesitate to reach out! Thank you for choosing Fremont Toyota and we hope to see you back next time.

January 26, 2021

Excellent service, clean and pleasant environment, well organized and efficient work flow in between the different employees who helped us. Everyone who was part of our service team was courteous, friendly More

by Finn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchell Garganera
Jan 26, 2021 -

Fremont Toyota responded

Great to hear Finn! Thanks for coming in! We are thrilled everything went well and we look forward to having you back!

January 25, 2021

I was greeted quickly. The recommended additional services were explained well. An offer was made for a Lyft home, instead of waiting while work done (even though I declined the offer). Extensive e More

by LWEBER1211
Recommend Dealer
Yes
Employees Worked With
Erwin Sunga
Jan 26, 2021 -

Fremont Toyota responded

Thanks for coming in! We appreciate the great review and we look forward to having you back!

January 25, 2021

Wait too long to profess even an appointment has made days earlier. 6 +people inside a room. No protection for public health for Covid-19 More

by ANDYLAM1409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jan 27, 2021 -

Fremont Toyota responded

Hi, Andy. While we appreciate your feedback, we regret to hear that you have some concerns regarding your recent appointment with our team. Please know our team highly prioritizes the safety of each and every individual that we work with, so it is frustrating to hear that we may have missed the mark during your visit. With that said, we would like an opportunity to further discuss your experience to address your concerns and earn back your trust for future visits. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thank you!

January 23, 2021

Dealership help was great for us we had bought a brand new truck but when you buy a vehicle you have to remember it’s good practice to even help the customer the next day when they have questions or whate More

by ARTHURMARTINEZ1961
Recommend Dealer
Yes
Employees Worked With
Kenneth Eduvala
Jan 25, 2021 -

Fremont Toyota responded

Thank you for the five stars! We appreciate any and all feedback so we appreciate you taking the time to review your experience. We hope you enjoy your new truck and please reach out to us if we can help you with anything else. Thank you again!

January 22, 2021

Mr Kuldeep bear is an excellent dealer.this is our second car we bought from Fremont Toyota. He knows what costumer is looking for.price is really good. More

by GURSEHAJ8SANDHU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kuldeep Brar, Veer Singh
Jan 25, 2021 -

Fremont Toyota responded

Thank you for the compliment! We will be sure to pass along your kind words to Kuldeep; he will be pleased to know he could be of service. We look forward to your next visit!

January 22, 2021

They were super helpful and friendly. They took great care of my car and helped alleviate my car’s issue. I was constantly kept in the loop about the status of my car. More

by ellegirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Philip Stravers
Jan 25, 2021 -

Fremont Toyota responded

Thank you for your feedback! We're glad to hear that your service visit was pleasant and informative. Please let us know if we can do anything to help you in the future!

January 22, 2021

It was a great experience overall buying my first car. Will recommend to friends and family. Will likely to buy again from this dealership. Simon made sure I pick the best car for me and that I am happy w More

by KDRP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
Jan 27, 2021 -

Fremont Toyota responded

Wow, that's what we love to hear! Our team strives to match each customer with the perfect vehicle for them, and we're thrilled to hear Simon could help you find the perfect first vehicle for you. If you have any questions about your new Toyota, please don't hesitate to reach out!

January 22, 2021

Ritchell was great however her manger tried playing a trick on us by artificially inflating our monthly payments by $200 a month with stuff we dont need without telling us. If I didn't double check my ma More

by qr_jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Toor Nasiri, Ritchell Garganera
Jan 25, 2021 -

Fremont Toyota responded

Hi, Jason. Thank you for bringing this to our attention, as we regret hearing whenever there’s any concerns regarding the transparency of our pricing. Please know that we truly appreciate you choosing to work with our team, and we want to make sure we’re able to directly address any questions or concerns that you might want to further discuss. At your convenience, feel free to contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

Jan 27, 2021 -

qr_jason responded

I forgot to mention they lied on the price for the forever battery which is non refundable. I was quoted $99 but was end up charged $299.

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