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Fremont Toyota

Fremont, CA

4.6
6,832 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,832 reviews

January 27, 2021

I got help pretty quickly..i had to get my tires rotation and there was a nail but it turns out it was not punched. He was very Professional and helpful. I enjoyed working with Ervin. More

by CWKWONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ervin
Jan 27, 2021 -

Fremont Toyota responded

Thanks for the great review! We're very proud of our team and love to hear shout-outs like this. We're thrilled to hear Ervin could get you back on the road efficiently and safely. We appreciate your business and hope to work with you again next time!

January 27, 2021

Excellent customer service and support. Both Kourosh Ehsani and Robert Taguinod are helpful, resourceful and providing useful suggestion and information. We have good experience. Thank you. More

by EVANC23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kourosh Ehsani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Fremont Toyota responded

Thank you for the five stars! We're so glad to hear the team provided you with an outstanding buying experience. If you have any questions about your new Toyota, please don't hesitate to reach out! Thank you for choosing Fremont Toyota, and drive safe.

January 27, 2021

My last visit to the service department was very good for me, I feel really happy and completely satisfied with the service in my car efficient and fast. Thank you More

by MARTINMARTINEZ346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tan Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Fremont Toyota responded

We appreciate this great review! We're very happy to hear you had a five-star service experience with us. We appreciate you choosing Fremont Toyota for your service needs and we hope to see you back next time.

January 26, 2021

Excellent customer service + support. This was the fastest + best car buying transaction we've ever experienced (PERIOD!). Pasha knew the product in detail (Toyota Tacoma Nightshade). Answered all of More

by CBartley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pasha (PJ) Alimohammadi
Jan 27, 2021 -

Fremont Toyota responded

Thank you for the fantastic review - this is what we love to hear! We're very glad to have been able to make it an easy and pleasant buying experience. If you have any questions about your new Toyota, please don't hesitate to reach out! Thank you for your business, and drive safe.

January 26, 2021

Excellent service. I was well taken care of for my warranty service with the Rav4. Both T and Terry were helpful and timely with repairs. More

by ALAN34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Dharmawan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Fremont Toyota responded

We're so glad the team could get you and your RAV4 back out on the road efficiently! Thank you for choosing Fremont Toyota for your service needs and we hope to see you back next time.

January 26, 2021

They were prepared for my appt at 7:15 and they finished in about half the time they predicted. Great service and my service manager was very kind and knowledgeable. More

by GREEKGAL3632
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none
Jan 27, 2021 -

Fremont Toyota responded

Thank you for the five stars! Our team works hard to get our customers back out on the road as efficiently as possible, and we're glad to hear we succeeded. If you have any questions about your service, please don't hesitate to reach out! Thank you for choosing Fremont Toyota and we hope to see you back next time.

January 26, 2021

Excellent service, clean and pleasant environment, well organized and efficient work flow in between the different employees who helped us. Everyone who was part of our service team was courteous, friendly More

by Finn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchell Garganera
Jan 26, 2021 -

Fremont Toyota responded

Great to hear Finn! Thanks for coming in! We are thrilled everything went well and we look forward to having you back!

January 25, 2021

I was greeted quickly. The recommended additional services were explained well. An offer was made for a Lyft home, instead of waiting while work done (even though I declined the offer). Extensive e More

by LWEBER1211
Recommend Dealer
Yes
Employees Worked With
Erwin Sunga
Jan 26, 2021 -

Fremont Toyota responded

Thanks for coming in! We appreciate the great review and we look forward to having you back!

January 25, 2021

Wait too long to profess even an appointment has made days earlier. 6 +people inside a room. No protection for public health for Covid-19 More

by ANDYLAM1409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jan 27, 2021 -

Fremont Toyota responded

Hi, Andy. While we appreciate your feedback, we regret to hear that you have some concerns regarding your recent appointment with our team. Please know our team highly prioritizes the safety of each and every individual that we work with, so it is frustrating to hear that we may have missed the mark during your visit. With that said, we would like an opportunity to further discuss your experience to address your concerns and earn back your trust for future visits. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thank you!

January 23, 2021

Dealership help was great for us we had bought a brand new truck but when you buy a vehicle you have to remember it’s good practice to even help the customer the next day when they have questions or whate More

by ARTHURMARTINEZ1961
Recommend Dealer
Yes
Employees Worked With
Jan 25, 2021 -

Fremont Toyota responded

Thank you for the five stars! We appreciate any and all feedback so we appreciate you taking the time to review your experience. We hope you enjoy your new truck and please reach out to us if we can help you with anything else. Thank you again!

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