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Fremont Toyota

Fremont, CA

4.6
6,858 Reviews
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5851 Cushing Pkwy

Fremont, CA

94538

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Showing 6,858 reviews

February 19, 2021

I have been with Toyota Fremont since I moved to CA in 2013. I enjoyed the service. But not this time. I went for maintenance of 83000. I assume it is an 85000 package. I told the advisor, on the prev More

by ERINKAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reza Kahn
Feb 22, 2021 -

Fremont Toyota responded

Thank you for the review, Erin. While we appreciate you continuing to work with us at Fremont Toyota, we regret to hear you have some concerns with your recent visit and your overall trust in our team. We hope to discuss this matter in further detail with you so we can directly address any concerns that you may want to talk through. At your convenience, please reach out to our General Manager, Mark Hashimi at markhashimi@fremonttoyota.com.

February 19, 2021

I worked with Simon Dharmawan to purchase my new car. He was an excellent salesperson, and he made me feel very comfortable during the process. He is trustworthy. I also worked with Fawad Gardizi for the co More

by YOODANIELH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fawad Gardizi (5 stars), Simon Dharmawan
Feb 22, 2021 -

Fremont Toyota responded

Thank you for taking the time to share this feedback with us! We are so pleased to hear that you enjoyed working with Simon and Fawad. It was a pleasure working with you and we look forward to seeing you again soon!

February 19, 2021

I went in for service about two weeks ago and had a good experience. I did an oil change and tire rotation. When it started to rain I noticed my windshield wipers are not working. It was working before and More

by Chris288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Belal Najibyar
Feb 22, 2021 -

Fremont Toyota responded

Thank you for taking the time to share your feedback, Chris. We regret hearing your frustration regarding the involved price of the referenced electrical issue. We would be more than happy to discuss the pricing as well as any additional feedback you may have. When you get a chance, please contact our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

February 18, 2021

Excellent service, fast and courteous handling by service manager, Isiah, as well as mechanical staff. Really appreciated the phone call alerting me to recall repair. More

by djalkson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isiah
Feb 19, 2021 -

Fremont Toyota responded

Thank you so much for your feedback! We're happy to hear that your service experience was excellent during your most recent visit. If there's anything else we can do or if you have any questions, feel free to reach out. We're always happy to help. Take care!

February 18, 2021

Thank You Vonn and Veer for your Honesty and Dedication while selling me my new 2020 Toyota Camry SE. My wife and I love it. More

by ADAM DELOSREYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fawad Gardizi, Veer Singh, Von Llano
Feb 19, 2021 -

Fremont Toyota responded

We're happy to hear that you and your wife are loving your new 2020 Toyota Camry. We want nothing more than to ensure you love your new vehicle. Thank you for your feedback on our team, and we hope you have an excellent day!

February 17, 2021

average serviceworking with Simon was a good experience. average service working with Simon was a good experience. Finance guy was not nice. They should not measure everyone with same yard stick. Its ok to More

by ANAQVI31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
simon
Feb 18, 2021 -

Fremont Toyota responded

Thank you for sharing this feedback with our team! While we're glad you enjoyed working with Simon, we regret that you found there to be some customer service-related issues as you worked through the finance process. Given that customer service is priority of ours, we will be sure to forward your comments to the proper manager. Please feel free to reach out if you have any additional feedback.

February 17, 2021

Simon was the agent I was working with and he did all the research on the car I wanted. All went very smoothly. I will be purchasing my next car at Fremont Toyota. Thank you! More

by EOSOLUTIONIX
Recommend Dealer
Yes
Employees Worked With
Robert Taguinod
Feb 18, 2021 -

Fremont Toyota responded

Thanks for the review! We're happy that Simon could help you and find the perfect car that fit your needs. Congratulations on your new Toyota and we look forward to doing business with you again!

February 16, 2021

Great service from this location, competitive pricing when compared to other locations in the bay area. Staff was very helpful throughout the whole process and Veer Singh made the whole car buying proce More

by CBCFBA408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kuldeep Brar, Veer Singh
Feb 17, 2021 -

Fremont Toyota responded

Thank you for this great review for Veer and our the team! We are thrilled to hear how much you enjoyed the whole process and that it was made easy for you. We really appreciate you choosing to work with us at Fremont Toyota and hope you enjoy!

February 15, 2021

Service was good. Romero Orozco was helpful and made sure he informed us that it would take longer than the regular scheduled service maintenance that we went there for that day, because they found something More

by jj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romero Orozco
Feb 16, 2021 -

Fremont Toyota responded

Thank you for leaving us this wonderful feedback, JJ! We take our customer feedback seriously and we appreciate you taking the time to let us know how we are doing. Romero is a great asset to our team and was more than happy to help. Please let us know if there is anything else we can do for you!

February 15, 2021

Excellent service. Toyota RAV4 has a major design fault. There is too much space between Engine Compartment and Cover. As a result of this, kitty cats sneaked into my car again chewing and bitin More

by ROB_FENG
Recommend Dealer
Yes
Employees Worked With
Micky of Service Dept
Feb 16, 2021 -

Fremont Toyota responded

Thank you for letting us know! We are delighted to hear that our service team took great care of you. Please let us know how we can continue to help with your car and service needs!

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