Fremont Toyota
Fremont, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday 6:30 AM - 5:00 PM
Sunday Closed
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I had an appointment at 7:40 AM for car maintenance. I arrived on time, and the staff told me it would take one to one-and-a-half hours and to wait for a call. Two hours passed; I could see my car looke I arrived on time, and the staff told me it would take one to one-and-a-half hours and to wait for a call. Two hours passed; I could see my car looked finished, so I asked the staff if I could take it. They refused, insisting I wait for the call. I watched my car just sitting there while I waited another hour, yet still received no call. Finally, I went back to the staff and pointed out that three hours had already gone by, asking if I could take my car. Only then did they go to get the keys. I was absolutely speechless. More
Antonio Vasquez provided me great service. He explained the issues and provided a good estimate. He also kept me informed of diagnsotic, repairs, and riad test. He explained the issues and provided a good estimate. He also kept me informed of diagnsotic, repairs, and riad test. More
Maria Castillo provides excellent service, My daughter and I have been bringing our cars to Maria for years. We have followed Maria from another dealership (which is closer to our house) due to her wond and I have been bringing our cars to Maria for years. We have followed Maria from another dealership (which is closer to our house) due to her wonderful service and positive attitude. More
Yvonne is awesome! I also liked the great communication via text. The dealer is under construction, but coffee is provided so it's cool. I also liked the great communication via text. The dealer is under construction, but coffee is provided so it's cool. More
I would like to sincerely thank the team at Toyota Fremont. I have been bringing my car there for maintenance for about one year, and every time I receive very professional and respectful service. The Fremont. I have been bringing my car there for maintenance for about one year, and every time I receive very professional and respectful service. They always complete the work on time, and I truly appreciate their excellent customer service. Special thanks to Bilal. He is a very kind, active, and helpful person. His respectful behavior and support always make the experience better. Thank you again for your great service. More
For the most part the service at this dealership is decent. It’s nice that they accept discounts from other local dealerships, being that their service is better than other dealerships I’ve been to. Bu decent. It’s nice that they accept discounts from other local dealerships, being that their service is better than other dealerships I’ve been to. But, with my recent visit for some reason the workers decided to change that atmosphere from a positive experience to one that’s discouraging, like they’re trying to keep people away. It also seems the employees listen or pay attention to outside sources and follow those individuals rather than the customers requests. For example, on my most recent visit, I specifically asked the service advisor Yvonne to let the mechanics working on my car to not touch the items on the ceiling or anything that is taped to the inside of my car. I also asked if my maintenance req’d light could be reset, and Yvonne said the light would be reset as they were working on my car, but it wasn’t reset. So now I have to go elsewhere to have someone else do it. Additionally, Yvonne said they have no reason to touch the ceiling of my car or anything else, but when I got my car back the paper towel covering the horn part of my steering wheel had been rearranged, moved and an item had been removed from it and the liners holding the towel covering together and in place had been moved, damaged and rearranged. The mechanics or other entities damaged that part of my vehicle when I specifically asked them not to. There were also pins that had been moved from papers they were pinned to, so now it was a dangerous driving situation because I had paper hanging from the ceiling of my car, which is not safe and a distraction. Also, when Yvonne had me double-check my contact information, there was an email address that was attached to my contact info that I had NEVER given the dealership or any of its people. In fact, I had stopped using that email address in 2016, so how this dealership got that email address is beyond me. I updated it with the correct email address to be used and it never made it back onto my work order, very strange. More
Cuong "CD" Dang my Service Advisor was amazing , provided upfront details and went the extra mile to ensure that my car service experience was timely and beyond satisfactory. upfront details and went the extra mile to ensure that my car service experience was timely and beyond satisfactory. More
I baught used Toyota Camry hybrid and deals with sultaan , he gave me clear information and no hidden charges no extra pressure I am so happy and strongly recommend Fremont Toyota to everyone. Best price a , he gave me clear information and no hidden charges no extra pressure I am so happy and strongly recommend Fremont Toyota to everyone. Best price all around 100 miles area Best service best deal More
Unsatisfactory service and service time my car was in the shop for 24 days before getting fixed. Also, I was lied to by the service person that he did what he said he was gonna do. shop for 24 days before getting fixed. Also, I was lied to by the service person that he did what he said he was gonna do. More
It was really surprise for me to see the changes in work with customers comparably to my not very pleasant experience I had 10-15 years ago. For today, when I tried to find the replacement for my lost in in with customers comparably to my not very pleasant experience I had 10-15 years ago. For today, when I tried to find the replacement for my lost in incident Honda CR-V Hybrid, just occasionally I have visited Fremont Toyota and met there Mike Chavez. Thanks to him and his politeness and professional knowledge I've find the car that even excided my wishes for very reasonable price comparably to the others locations I visited: Toyota RAV2 PHEV after all he helped me with the purchase processing and in short time I had a keys... More




