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Fremont Motor Sheridan

Sheridan, WY

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154 Reviews

1658 Coffeen Ave

Sheridan, WY

82801

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154 Reviews of Fremont Motor Sheridan

March 09, 2014

Amanda was very knowledgeable and fun. She was very passionate about her job and the products you have to offer. Amanda was a great saleswoman and I will only go to her to buy all my vehicles. Thank More

by colbyrs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Streeter, Amanda Streeter
February 04, 2014

Sales person Glynis was EXCELLENT, very friendly, and knowledgable! She was thorough going through all the details of the car and prompt with any requests I had. Buying a vehicle is typically a painful More

by Mountainlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales person Glynis Johnson
January 08, 2014

I have purchased many vehicles from many different dealers and have never found a representative so friendly and willing to serve and not push us into a deal. I was met at the door with a handshake More

by rmischke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Hanson, Kyle Hanson
November 12, 2013

My experience with all the sales staff and finance were great. They worked with me to give me what I wanted when trading my 2010 F150 Platinum for a 2013 Expedition Limited. When all the negotiation was More

by james
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brit, Noelle, Kurt, Kurt Layher
October 19, 2013

First off, Logan in service is excellent. I have no complaints about him. I bought my 2012 Ford Focus about three weeks ago. On the way home I realized the cruise wasn't working. I took it back the More

by katemca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Noelle, Logan, Matt
Nov 25, 2013 -

Fremont Motor Sheridan responded

Thank you Ms. McAlpine for your recent purchase at our dealership. We absolutely strive for 100% customer satisfaction in dealing with our customers. I am sorry that you felt like you were not being attended to quick enough or in an efficient enough manner. While I understand your frustration of purchasing a vehicle and not having everything correct, our staff scrambled to rectify the situation as quickly as we could. We hate to lose anyone as a customer, and I encourage you to reconsider your harsh review of our company as not all the items you indicated were a 1 rating. For instance, you received a sizeable discount on the vehicle that you purchase, we offered a very nice free loaner car for you to use while we were repairing your car, and the repairs done to the car cost you nothing. Unfortunately, the day that your issue came up the service department was extremely busy taking care of other customer that had important items as well. I can assure you that we take everyone customers seriously and that we do our best to rectify a situation that wasn’t perfect. I think that you are being a little harsh and over demanding which is hurting both Noelle and Logan the two people that went out of their way to assist you. Please feel free to contact me offline as I would be happy to discuss the issue further if necessary. Sincerely, - Matt Childers, General Manager, Fremont Motor Sheridan

August 06, 2013

I have been on the road with my 2012 F250 and truck-camper for three months. I needed a good place to get the oil changed and tires rotated. Since I'm from Massachusetts and I'm in Wyoming, I dec More

by VWFord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Vigil
July 29, 2013

We were traveling West from Montana to Wisconsin in my 3-series BMW, and had an alternator go out. We made it to this dealership, and the staff there was incredible, even before we thought of simply purc More

by niemi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt & Glynis
July 26, 2013

Buying from Fremont in Sheridan was a great experience. I told Kurt what I was looking for and that evening he dropped a 'very similar' model off at my house to test drive. He had the exact model I desire More

by MichaelSweeney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Layher, Kurt Layher
June 13, 2013

When I asked what the asking price of the 2012 Chevy Impala I purchased, everyone I asked cleverly avoided that question. The asking price was not made available to me until it came time to close the de More

by EagleWingPCT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt
June 03, 2013

I have always dealt with Fremont and their service is always excellent. Misti was very helpful in showing me all the new features in the Flex and the finance department got my loan setup for me. More

by tepia53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misti
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