Fremont Freedom Chevrolet
Fremont, MI
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Repairs They went above and beyond to take care of the problem, they made sure that I was satisfied with the work thankful for the time and care of my vehicle They went above and beyond to take care of the problem, they made sure that I was satisfied with the work thankful for the time and care of my vehicle they took for safety More
Family They have always treated me good and like family they are awesome people!!!!!!! I always even stop in to visit and say hi to all of them in Wich they They have always treated me good and like family they are awesome people!!!!!!! I always even stop in to visit and say hi to all of them in Wich they always say hi and even call me by name More
New Car Chuck, Bill, Jeff did a great job with our purchase of a new SUV. The service department is always on top of things and work with you every time. Th Chuck, Bill, Jeff did a great job with our purchase of a new SUV. The service department is always on top of things and work with you every time. Thanks Dave and Jana More
They found my van ! stopped by one day to see if they had connections to help me find a used 2017 Chevy Expess van with the options I wanted and in a set price range. ! stopped by one day to see if they had connections to help me find a used 2017 Chevy Expess van with the options I wanted and in a set price range. It was Mel that helped me. It was within a week she called me and told me they had one sitting on the lot ready for a test drive. I liked it and bought it. I am amazed at how her and her boss went out of their way to do that for me. I will definitely shop with them the next time I'm looking to buy a mew car. More
Good experiences I have had nothing but good experiences at this dealership. I bought my last 3 cars there and have always had them serviced there with good friendly I have had nothing but good experiences at this dealership. I bought my last 3 cars there and have always had them serviced there with good friendly people and very fair prices. More
Always Professional and customer focused. Freedom Chevrolet wins our vehicle service and repair. The service managers are always helpful and knowledgeable. They always respond above and beyond Freedom Chevrolet wins our vehicle service and repair. The service managers are always helpful and knowledgeable. They always respond above and beyond our needs. Scheduling is easy and accurate. Thank you Team Freedom. More
Great place Took my 2014 Silverado in for oil change and tire rotation. While there an issue was found which was fixed free of charge due to being under warranty. Took my 2014 Silverado in for oil change and tire rotation. While there an issue was found which was fixed free of charge due to being under warranty. They were able to fix it same day and had someone give me a ride home while waiting. Everyone is always pleasant. Nice waiting area and very clean place. Would recommend to anyone. More
Freedom Chrevrolet I have purchased my last 3 vehicles from Freedom and always walk away very pleased. I get great customer service with the sales people and always hav I have purchased my last 3 vehicles from Freedom and always walk away very pleased. I get great customer service with the sales people and always have my questions answered (and I tend to have a lot of them!). I will continue to go to Freedom for my purchases in the future. More
Be more thorough In the past I was pleased with the service and treatment received at Freedom. Recently, the check engine light came on and I was shocked to find out In the past I was pleased with the service and treatment received at Freedom. Recently, the check engine light came on and I was shocked to find out I would have to pay Freedom $65 to find out what was wrong and how much the repairs would be. Having no other chouce I paid the $65. I was told I needed new catalytic converters at a cost exceeding $2,000! I pursued a second opinion, fortunately, and discovered instead of bad catalytic convertors, I had a bad plug and malfunctioning cylinder. Total cost for repairs...$168!! I believe if the Freedom service dept had asked the questions the second mechanic did they too might have diagnosed correctly. Problem is the rely too much on technology w/o any old fadhioned common sense or detective work. I suggest before you give a custoner an estimate of over $2,000, you check and recheck. Had I had it fixed at Freedom, my car would still need further repairs and I would be out an unnecessary expense of $2,000+! All boils down to going the extra mile. Second mechanic used diagnostic computer AND drove it AND asked questions to get to the real source. Would Freedom for oil changes because of convenience, but wouldnt use for complicated mechanical issues. I have notified Freedom personnel of my dissatisfaction. More
New purchase , 2017 Siverado Z71 Great experience this time around. I tried to purchase a 2016 Camaro last year, was not taken seriously, I connected with the salesman 3 times, said Great experience this time around. I tried to purchase a 2016 Camaro last year, was not taken seriously, I connected with the salesman 3 times, said they couldn't fine me one. so I purchased it at Betten Chevrolet in 2016. Came back for a 2017 Silverado with a trade in. Bill Dame did a great job all around! Very pleased with the entire sales transaction. Thank you, Bill. More