Fremont Freedom Chevrolet
Fremont, MI
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Always friendly and very helpful never pushy if there is a problem they explain it very well the waiting room is always very clean, I just like Freedom Chevrolet! Good People so far! a problem they explain it very well the waiting room is always very clean, I just like Freedom Chevrolet! Good People so far! More
Took my vehicle in for an oil change was told I had an oil leak. I also had a check engine light on. I made an appointment for another day and when I came in that day I told them that my husband erased th oil leak. I also had a check engine light on. I made an appointment for another day and when I came in that day I told them that my husband erased the code but it was one code but I missed informed them. They gave us a list of stuff that it needed that my husband had just done 5 days before so we know it did not need and they said it had oil on the plugs it’s not true. The code I gave them it the code the used but that’s not the code. That’s wrong with it has nothing to do with what the check engine light is coming on for. More
It had been years since considering Freedom Chevrolet for purchasing a vehicle, but after disappointing visits to larger dealerships, I was so glad to come back to Freedom. Ken listened to what I was seeking purchasing a vehicle, but after disappointing visits to larger dealerships, I was so glad to come back to Freedom. Ken listened to what I was seeking in a vehicle and never tried to sell up or sell what was on the lot. He obtained what I wanted in a vehicle and made himself available for any questions and/or assistance I needed. Jake in the service department is just as kind, helpful, and able to address any questions I may present. Thank-you all! For it takes a village to keep a vehicle running!!! More
I came in looking for a van, end up sitting with a keven and he was great, he helped me find the perfect vehcile. end up buying a traverse! great choice, they were all so helpful and made things very easy o and he was great, he helped me find the perfect vehcile. end up buying a traverse! great choice, they were all so helpful and made things very easy on me and i was VERY happy!! I will be recommending this dealership to EVERYONE!! thank you again freedom chevy! More
Didn’t feel appreciate or valued. We had seen multiple vehicles online that match what we were looking for however when we asked about them they were unavailable or being used as a shop vehicle. For 4 1/2 vehicles online that match what we were looking for however when we asked about them they were unavailable or being used as a shop vehicle. For 4 1/2 months we tried to locate the right vehicle through this dealership just to have unanswered texts and phone calls. Shouldn’t be this hard to give someone your business. Frustrated asked to be contacted by the GM this past week still waiting.... More
Poor Service The service department tried to find a solution to my truck going into limp mode. They didnt follow my directions to be able to test drive it in the m The service department tried to find a solution to my truck going into limp mode. They didnt follow my directions to be able to test drive it in the mode. Had trouble finding a problem so they chose to blame someone else for putting the wrong fluid in the transmission and therefore causing the problem. This truck hasnt had transmission work since the last time it was in at their shop a year ago. For all I know, one of their guys changed the transmission fluid last year and put the wrong stuff in. Very frustrating that they didnt listen to the customer who drives the truck regularly and knows about the problem. More
Trade in I have bought two vehicles from Freedom Chevrolet and I have been treated like family. My concerns and questions were taken care of. Both of the vehic I have bought two vehicles from Freedom Chevrolet and I have been treated like family. My concerns and questions were taken care of. Both of the vehicles I have bought from Freedom had full tanks of gas when I left the dealership lot. More
Great service and follow up Freedom has been exceptional in their customer service. They stayed behind to deal with a special situation. They make you feel as though you are impo Freedom has been exceptional in their customer service. They stayed behind to deal with a special situation. They make you feel as though you are important. More