Fremont Ford
Newark, CA
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Excellent price offered for my Mustang Premium Ecoboost and I was able to complete the purchase via online due to COVID concerns. Sales rep Sebastian was very courteous. and I was able to complete the purchase via online due to COVID concerns. Sales rep Sebastian was very courteous. More
Came here for backup camera recall. Upon pickup, confirmed with David that camera was calibrated, which a previous service advisor told me needed to be done during the recall. David assured me it w confirmed with David that camera was calibrated, which a previous service advisor told me needed to be done during the recall. David assured me it was. It was not; guidelines and sensor zones were not present, which is important for this tow vehicle. David told me I have to return to get it fixed, which is highly inconvenient (changed work schedule for this appointment) and annoying considering he assured me that it was done. At least he was friendly throughout and apologetic over the phone. More
Excellent service. Very straight forward. Everyone Excellent service. Very straight forward. Everyone involved in the transaction where super nice and helpful. The car was ready in time. The paper wo Excellent service. Very straight forward. Everyone involved in the transaction where super nice and helpful. The car was ready in time. The paper work singing was very fast. I would be buying more vehicles from them. More
great customer Service where able to get us a new car under our budget. They were so patient, so respectful, we are definitely going back next year for our brand new car! under our budget. They were so patient, so respectful, we are definitely going back next year for our brand new car! More
It was great dealing with Ford Fremont dealership. Robert Contreras was the sales person who I worked with and he was always honest without pressuring or pushing to close the sales. He also explained the dif Contreras was the sales person who I worked with and he was always honest without pressuring or pushing to close the sales. He also explained the different features and options and provided his recommendations. More
It's always a pleasure to bring my car into Ford. The staff is always friendly, helpful and courteous, which makes that errand a lot less stressful. Always a plus! staff is always friendly, helpful and courteous, which makes that errand a lot less stressful. Always a plus! More
Tony at customer service was very helpful.I would vote for him for employee of the month.I have been taking my 2003 Ford Mustang to Fremont Ford since I bought there in 2003. Thank you for your service. for him for employee of the month.I have been taking my 2003 Ford Mustang to Fremont Ford since I bought there in 2003. Thank you for your service. More
Every time I've gone to service my vehicle, Julio has been the representative to help me. From the beginning to the end of my service he's on top of everything, an excellent service advisor. been the representative to help me. From the beginning to the end of my service he's on top of everything, an excellent service advisor. More
easy ,stress free and amazing people! I will definitely recommend to all my friends and family. Dave got me exactly what I wanted and Yama made the financing easy and painless. thanks Guys!! recommend to all my friends and family. Dave got me exactly what I wanted and Yama made the financing easy and painless. thanks Guys!! More
I emailed Art for 10 more times and he replied back fast and helpful. We called each other several times and he convinced me to go in and checked the car myself. and helpful. We called each other several times and he convinced me to go in and checked the car myself. More