Fremont Ford

Amazing ford fiesta I started working at Facebook book and was so stressed I had to drive my 1993 ford ranger over the bridge everyday. Went to fremont ford and came out I started working at Facebook book and was so stressed I had to drive my 1993 ford ranger over the bridge everyday. Went to fremont ford and came out with a 2017 ford fiesta. Yeehaw im so stoked thanks to Nas and Shah and the lovely lady who help me, I'm able to get to work in style I'm so living it. Thank you ford. I love my ford fiesta. More

Go with some other showroom Trust me guys, all in this showroom except one person, are having two faces. They will show you their second face one you done with buying a car. Trust me guys, all in this showroom except one person, are having two faces. They will show you their second face one you done with buying a car. Please choose some other showroom. Specially their sales manager, he is from Aphagansnistan and all they are just no after sales sales services. Expect one guy, Musthpa he is good. More

Replaced Broadband Modem in 2012 Ford Focus Electric. They replaced the Broadband Modem in my 2012 Ford Focus Electric. It took only half a day and they contacted me to let me know it was ready. I did n They replaced the Broadband Modem in my 2012 Ford Focus Electric. It took only half a day and they contacted me to let me know it was ready. I did not need to reconfigure anything major settings in MYFord Mobile app. Just setup my value charging setting and it was ready to use. Great Service Experience! More

Very pleased We are enjoying our new 2017 Escape. The service department has been taking care of our 2015 Focus. I have no complaints about this dealership. They r We are enjoying our new 2017 Escape. The service department has been taking care of our 2015 Focus. I have no complaints about this dealership. They recently put some rear splash guards on the Escape for us. They are fair and professional here. More

Service ok until my last visit I have had my car for almost two years...Have always had my service done there...I never had a problem until my last visit...I noticed the plastic bol I have had my car for almost two years...Have always had my service done there...I never had a problem until my last visit...I noticed the plastic bolts on a small panel were falling out...One side had one bolt left and the other had one missing..I took the side off that had one bolt left so I wouldn't loose the panel...Later I found one bolt on the ground.. I took the car in to have them fix the problem..They wanted me to pay 85 dollars to put the panel back on..I questioned why I had to pay and the adviser said we can fix it if you have it serviced....I handed them the panel and the two bolts I had...When I picked up the car I was told the mechanic said he fixed it the best he could and it might not stay on....When I got to the car I look underneath and four bolts were missing...When I went back I was told that they told me they would use my hardware...They lied....They told me to order the bolts myself...I asked for a comment sheet and they told me to call ford if i had a problem...They gave me a 1-800 number...I ended up getting some bolts myself...I have purchased two cars from fremont ford and they lost my business and the business of the people I know...Smart move guys loosing business for 10 dollars worth of bolts and 10 mins of work...The work order said reinstall....Really you guys reinstall parts with half of the bolts missing...????? I was told by and employee who I won't name these bolts fall out all the time.............I won't want him to get in trouble.... More

Never purchase any value-added/service-extended plan there! At the very beginning, the experience is good; ford explorer is fantastic as well. Later when I tried to cancel the ESP and CENTURY purchased here. I At the very beginning, the experience is good; ford explorer is fantastic as well. Later when I tried to cancel the ESP and CENTURY purchased here. I would never get any information and progress about the pro-rated refund process, not to say the pro-rated refund. It has been almost 3 months since my initial request using the Warranty Cancellation Form. And it has been almost 2 months since the update of my address. I have been sending multiple emails to your both financial managers, yet they are too cool and very irresponsible and not responsive. People may wonder why I don't make a call or come to the shop directly. It is because I am traveling outside of US, which means phone call and coming to the shop is more difficult, which I clearly notified fremont ford at the beginning. The body shop guys are nice; ford cars are good. Yet for fremont ford, I have to say never ever purchase any value-added services there, since you would never get refund if you wanna cancel. I feel very upset and very helpless. I have the form it contains the signatures. I really expect any help. How could I get my refund back. Anyone, please provide some help! Really appreciate it in advance. And remember never ever purchase any value-added contract like ESP, CENTURY, etc, when you buy there. More

Quick Lane Sevice at Fremont Ford Newark CA I purchased a new 2013 F-150 King Ranch from this dealership in Nov 2012. I've had it serviced 4 previous times. The last service they didn't reinstal I purchased a new 2013 F-150 King Ranch from this dealership in Nov 2012. I've had it serviced 4 previous times. The last service they didn't reinstall my oil filler cap after changing my oil. Lately I have gone to the Quick Lane Service twice. The 1st time I waited 10 minutes just to talk to someone who told me he'd be right with me, in another 5-6 minutes he never came back ... I left. Today same Quick Lane Service it took several minutes for anyone to approach me to ask what I wanted. I showed him my coupon for a complimentary oil change. The response was can't take you today do you want to schedule an appointment. Quick Lane Service no appointment necessary? The service department at this dealership is just terrible. More

Dishonest and expensive I came to do the 50K maintenance with Peter Peknik and he charged me $800+ for both 45K and 50K which didn't seem right since one should include the o I came to do the 50K maintenance with Peter Peknik and he charged me $800+ for both 45K and 50K which didn't seem right since one should include the other. I had a $100 coupon that I could've used if adding the tire change on top of the maintenance. But Peter lied to me and gave me tire prices and said there's another $100 for installation. The moment I showed the coupon he said there's also $85 for alignment. It seems that all dealers and tire places charge one fee for installation and alignment in the range of $65. But the point is dishonesty. Why I wasn't told about the $85 until after I showed the coupon. Fremont Ford Service just lost a loyal customer. More

After deciding to go with a different dealer I recieved an email from Ron that said "We realize you probably have been working with Livermore, if you are looking for the same unit we most likely will not t an email from Ron that said "We realize you probably have been working with Livermore, if you are looking for the same unit we most likely will not trade for it. Good luck to you on finding a vehicle in their current inventory. Let us know if anything changes or if you would like to do business with us in the future." This is despicable and a sad attempt to pressure me into doing business with Fremont Ford. I actually got a better quote from a different car maker all together BUT based on that email I will NOT EVER do business with them now or in the future. I am the customer and I will go to whomever I please. Fremont Ford did not give me the price I wanted so I went somewhere else. More

I seriously visited five other Ford dealerships and in the end this was the only dealership that came through with the colors and options I wanted. They are a little far from where I live, but it was tota the end this was the only dealership that came through with the colors and options I wanted. They are a little far from where I live, but it was totally worth the drive because the monthly are more reasonable than the number other dealers came up with. If they weren’t so knowledagble and easy to work with, I would have never gotten the car I wanted. More