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Fremont Ford
Newark, CA
248 Reviews
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Showing 248 reviews
April 20, 2022
My mother bought a Ford Mach E from Fremont Ford. Her tire got a nasty razor blade in it and she had to get her tire replaced. First of all the car comes with no spare tire (be sure to get a spare Her tire got a nasty razor blade in it and she had to get her tire replaced. First of all the car comes with no spare tire (be sure to get a spare tire) and had to be replaced. It took them 10 days to get my mom a new tire. When we went to pick up the car it looked like it had bee stored in a shed, cobwebs on it, obviously they didn't clean it. I guess with the supply chain being hurt it also takes away from the dignity of Fremont Ford. I hope the other dealerships are not this way as well. More
by sangarcha7
Employees Worked With
no names
February 12, 2022
Best dealership I have ever dealt with from the sales experience to the service I receive. Top notch they have assembled a team that’s hard to beat. experience to the service I receive. Top notch they have assembled a team that’s hard to beat. More
by gvchristy
Employees Worked With
Reza
February 01, 2022
Always mark your tyres b4 taking it for oil change. I took in 2 separate vehicles within a month and they never rotated the tires as per my request. It seems management is aware of this since no action w took in 2 separate vehicles within a month and they never rotated the tires as per my request. It seems management is aware of this since no action was taken when I brought this issue to their attention. Makes me wonder if they even change the oil filters.. More
by Rohit
Employees Worked With
Mechanics
January 05, 2022
Ordered custom Mach-E from Fremont Ford. Two weeks before the car arrived I was told on the phone that they would not charge a markup since it’s a custom order. When I went to pick up the car they added a 10 the car arrived I was told on the phone that they would not charge a markup since it’s a custom order. When I went to pick up the car they added a 10K markup. After a 7 month wait I had to walk away. For them to think it's ok to charge a person who waited that long the same price as a random walk-in is ridiculous. Do not trust this dealership, and do not pay markup. Do your research and find another dealership. Such a waste of time! More
by cadriver
Employees Worked With
sales manager
December 17, 2021
Customer service is horrible car was in shop over 14 days was not provided a loaner car or rental car which is covered under warranty. Couldnt reach anybody in the service department, no one reach out to kee was not provided a loaner car or rental car which is covered under warranty. Couldnt reach anybody in the service department, no one reach out to keep me updated. These people are extremely rude and arrogant. Oh and my car was mis diagnosed after paying a deductible to only return my car within a week because problems was not fixed. My experience here has not been pleasant at all. More
by Latoyaturner57
Employees Worked With
Allen
