Fremont Ford
Newark, CA
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Very good sales service Great customer sales service. Esmeralda did a great job of asking for our needs and wants and delivered. I would recommend her service and also the de Great customer sales service. Esmeralda did a great job of asking for our needs and wants and delivered. I would recommend her service and also the dealership. Finance Julie was awesome. More
Very good Very good, everyone was very friendly and helpful, I will recommend this dealership to all my friends and family . Again everyone was very helpful I h Very good, everyone was very friendly and helpful, I will recommend this dealership to all my friends and family . Again everyone was very helpful I have a blast. More
Great Store Been purchasing all my Fords from this dealership for the past 10+ years and they have always delivered the best service and value. My salesmen Ahmad Been purchasing all my Fords from this dealership for the past 10+ years and they have always delivered the best service and value. My salesmen Ahmad has always been very professional and provides the highest level of service and honesty. More
Great service like a family. Friendly people, very kind. They did a good job . The moment when I ask for a quenstions, they answered, very profecional,totally great customer serv Friendly people, very kind. They did a good job . The moment when I ask for a quenstions, they answered, very profecional,totally great customer service. More
Made the Sale Very Easy Great friendly staff ,had great sales team,special thanks the Roberto salesman was warm friendly and patient with us.We haven't bought a car for 15 y Great friendly staff ,had great sales team,special thanks the Roberto salesman was warm friendly and patient with us.We haven't bought a car for 15 years so was a leaning about new things and he had great 👍customer service. More
Pleasant, professional. Excellent team! From the guy who showed me the car, to the manager, and finishing with the financial guy, all were very professional, willing to help Excellent team! From the guy who showed me the car, to the manager, and finishing with the financial guy, all were very professional, willing to help as much as possible. Its a lease! In three years I will be back!!! More
Honda Civic I found a Honda Civic online on a Saturday and requested information. Rob Arsdale reached out to me very quick and he was very considerate of my time. I found a Honda Civic online on a Saturday and requested information. Rob Arsdale reached out to me very quick and he was very considerate of my time. He didn’t make me feel rushed to come to see the car. When I called him on Monday, July 1st he was very accommodating and let me come see the car. I was not planning on buying the car that day, however, he made it very easy. This was my first time buying a car on my own and I was nervous. He was very kind, explained everything to me, answered all my questions honestly. Rob and Yama even went as far as helping me with insurance because I did not bring my proof with me. They were very patient, found me new insurance that was lower than what I had been paying. The only “flaw” I can honestly think of is, I ended up paying the listing price on the car and my down payment was $1000 more than I intended to put down. But I did go alone, I have no negotiation skills when it comes to cars so that was kind of a loss on my end & my own fault. The only thing I would change about my experience is I would’ve went with someone who knew about cars and negotiations. But again, I accept that as a fault of my own. Aside from all that, I really appreciate how Rob worked with me. I don’t feel like I got cheated or got tricked into buying the car. I really wanted another Honda Civic and that’s what I got. I also really wanted a Honda Civic coupe with tinted windows, that’s exactly what I got. I’m very satisfied with my car. If I ever need/want a new car I would definitely start with Fremont Ford and specifically ask for Rob & Yama because they made me feel very comfortable & they were super considerate. I would invite them both to my family BBQ’s if that wasn’t a weird thing to do lol More
Thumbs-up on Larry @ Fremont Ford Larry was terrific to work with - very professional and customer oriented. He kept us updated and did what he said he would do for the agreed upon pr Larry was terrific to work with - very professional and customer oriented. He kept us updated and did what he said he would do for the agreed upon price. More
Service review The service scheduled at my convenience. It was performed in a timely manner. I have no complaints. I was contacted directly after the service was The service scheduled at my convenience. It was performed in a timely manner. I have no complaints. I was contacted directly after the service was performed. Excellent service! More
Excellent Dealership and GM I really appreciate Michael Pollom the GM at the Fremont Ford Dealership for his professionalism and no haggle approach to our company lease program. I really appreciate Michael Pollom the GM at the Fremont Ford Dealership for his professionalism and no haggle approach to our company lease program. He got me what I wanted for my vehicles and what I wanted for the monthly payments. He went out of his way to work with outside vendors to gear up and dress up our vans to have them ready use for our service techs with a simple drop off and pick up approach. I will definitely go back for more company vehicles. As a matter of fact, I will call him right now for another! Randy D. Garcia, Sr. Home Networks, Electric & Solar, Inc. More