Fremont Ford

Excellent Our salesman, Eddie, was wonderful.he took his time with us and answered all questions. I know we can rely on him for any future concerns. Our salesman, Eddie, was wonderful.he took his time with us and answered all questions. I know we can rely on him for any future concerns. More

Finance Department was the best Sherri worked with us to get the most for our money. She is genuinely a good person and worries for us and our protection. She was phenomenal. Reza ou Sherri worked with us to get the most for our money. She is genuinely a good person and worries for us and our protection. She was phenomenal. Reza our sales person also listened to our needs and we are happy we went back to him for our 2nd purchase at Fremont Ford More

No Problems at all. I haven't had BIG problems, but when they are little problems, they are taken care of, and there were not that many. I am a retired military guy and I haven't had BIG problems, but when they are little problems, they are taken care of, and there were not that many. I am a retired military guy and no association with Ford or Fremont Ford. More

Personalize Service I elected to wait for my vehicle during an oil change appointment. The service was completed within the time estimated. For those of us on a schedul I elected to wait for my vehicle during an oil change appointment. The service was completed within the time estimated. For those of us on a schedule, this is one dealership you can rely on. It would be great if they had a service board in both waiting rooms to notify you when your vehicle was ready. This will be similar to a BART sign that will tell you when the next train will arrive. Additionally, it would be great is a copy of the OASIS report was included in the paperwork provided to the client. More

Service Advisor Exceeds Expectations Peter Peknik is a high quality service advisor. When I was doubtful regarding a certain issue with my car, he took the time to guide me through the re Peter Peknik is a high quality service advisor. When I was doubtful regarding a certain issue with my car, he took the time to guide me through the recommended service and even showed me the problem directly on my car. I also observed him with other customers and he was equally as friendly and helpful to all. More

Outstanding Service The service department is always courteous and professional. We've been going to this particular dealership for service for the past seven years even The service department is always courteous and professional. We've been going to this particular dealership for service for the past seven years even though there is one closer to our home. We found going to Fremont Ford is a much more pleasant experience than going to the other dealer. Be sure to make an appointment ahead of time as sometimes they are busy. More

Great experience! Wonderful staff, responsive and friendly! Went an extra mile to make sure we are satisfied with the purchase and smooth experience with the paperwork! Wonderful staff, responsive and friendly! Went an extra mile to make sure we are satisfied with the purchase and smooth experience with the paperwork! Recommend them More

Bad customer experience MOST DISGUSTED DEALERSHIP ever experienced. Buying cards since 10 years now but with this dealership, had most frustrating and seriously BAD post purc MOST DISGUSTED DEALERSHIP ever experienced. Buying cards since 10 years now but with this dealership, had most frustrating and seriously BAD post purchase experiences. Especially for leasing out Ford cars and if you want to trade in or buy them after lease gets over even if u have miles left and you are a good customer paying your bills on time and everything... all this makes no difference to them. If there would be a BLACK START OPTION, would give them all BLACKS. Save yourself from all Stupid mind bothering and Time killing hassles and please go somewhere else, another dealership. Including The MANAGER of dealership all the staff, finance department (most importantly) suddenly becomes customer unfriendly, RUDE, over-speak you, DO THINGS WRONG TO KILL YOUR CREDIT, TIME AND MONEY, if you don't go with Ford again after Lease gets over. Clearly giving you feel that you are no business to them and should be out ASAP. More

Great service We are enjoying our Ford Explorer! There are no words to describe the outstanding service we received with these gentlemen. Mr. Fahad Phoolwala is an We are enjoying our Ford Explorer! There are no words to describe the outstanding service we received with these gentlemen. Mr. Fahad Phoolwala is an amazing person to work with. He is personable and knowledgeable. We felt informed without being overwhelmed. He eased us into the buying process and we appreciate that so much. Mr. Yama Zamir worked hard with us to get approved and we couldn’t be more thankful. Mr. Mustafa Barakzai helped us to our new vehicle and gave us an overview of our car. We appreciate these men so much and HIGHLY recommend them. They are professional, honest, and friendly. We couldn’t have asked for more! More

Only place I would go Very friendly and knowable sales staff. Jonny Rafie made it a pleasure to purchase a beautiful new Mustang. This is the second vehicle this year from Very friendly and knowable sales staff. Jonny Rafie made it a pleasure to purchase a beautiful new Mustang. This is the second vehicle this year from Fremont Ford. They also have a great fleet department. Can't recommend them highly enough. More