Fremont Ford
Newark, CA
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Best experience Eddie was amazing very helpful and patient. I didn’t feel pressured and they worked really hard to make me happy which I truly appreciate. It was by Eddie was amazing very helpful and patient. I didn’t feel pressured and they worked really hard to make me happy which I truly appreciate. It was by far the most seamless experience in buying my truck that I have ever had. I highly recommend Fremont Ford. The customer service was wonderful! More
Needed body work over wheel well from hitting garage. everything looked good, and they said i would get it back in 4-5 days and I got it back in 3 1/2 days. everything looked good, and they said i would get it back in 4-5 days and I got it back in 3 1/2 days. More
All of the people at this dealership treated me with respect This experience was good actually great and I love this car only had it one day but it's what I wanted and the dealership took care of me thank you This experience was good actually great and I love this car only had it one day but it's what I wanted and the dealership took care of me thank you More
Great people work there willing to help kind and friendly very knowledgeable in there trade A+ staff clean lobby love the free Starbucks coffee and water very knowledgeable in there trade A+ staff clean lobby love the free Starbucks coffee and water More
Long wait, no communication on status, work not complete Latest service (oil change, tire rotation, nail in tire) was not timely since it took the entire day. There was no communication on the status of the Latest service (oil change, tire rotation, nail in tire) was not timely since it took the entire day. There was no communication on the status of the service throughout the day. When I was finally able to speak with someone on the phone I was informed that the service had been done...who knows for how long. When picking up the vehicle, it was obvious the tires had not been rotated since the tire with the nail had been marked but was still in the same location. The nail had been pulled. Doubtful the brakes were actually checked and unsure if the rest of the work was actually completed. More
Purchase of 2020 -150 Raptor First I have to say their inventory of vehicles is huge..The sales people were helpful and curtious... It did not take much time to come to a deal.... First I have to say their inventory of vehicles is huge..The sales people were helpful and curtious... It did not take much time to come to a deal....follow up on delivery was consistent and I was always well informed by Ahmad..Upon delivery the truck was spotless and Ahmad helped get the ford app set up. In my phone....I am happy with my purchase. More
We are in the process of CDJR Lemon lawing my Jeep Compass. Other then the original sales guy it was by far was one of the worst experiences I have ever had. So with crappy situation I was a bit nervo Compass. Other then the original sales guy it was by far was one of the worst experiences I have ever had. So with crappy situation I was a bit nervous but Ahmed my sales guy was absolutely amazing and continues to be amazing to this day. Ron the gentleman that ran our credit and made the deal was friendly, the GM you as also very friendly. Great experience More
1 destroyed tire was replaced, and front was checked and aligned to assure safe operation. I will have routine service at another date when I have time. Also , need to check if a steering recall is neede aligned to assure safe operation. I will have routine service at another date when I have time. Also , need to check if a steering recall is needed on my Ford Fusion Hybrid. More
Horrible Seems like no one there has been employed for more than a month, the finance guys are straight up crooks. My bad, guess I forgot I was in a car dealer Seems like no one there has been employed for more than a month, the finance guys are straight up crooks. My bad, guess I forgot I was in a car dealership. More