Fremont Ford

Sales Team is great Service is not. Brought my Fusion in for service in September of 2019 for an Oil Change and Tire Rotation. Invoice #304633. I was told when picking up the car that Brought my Fusion in for service in September of 2019 for an Oil Change and Tire Rotation. Invoice #304633. I was told when picking up the car that my battery was showing signs of weakness as well as my rear brakes are at the yellow tabs and recommended to replace them. In December I brought the Fusion into my regular Mechanic who works on my other vehicles for 17 years, for an Oil Change. After doing a load test on the battery it was at 94% and the rear brakes were measured to be ready for a service in 10,000 miles. For fun the drain plug was stripped from the previous Oil Change at Fremont Ford. Last week I had a scheduled appointment for a Ford recall, Invoice # 311620 and I had an check engine light come on the Sunday Night before the Scheduled Monday's Appointment. The recall was performed and on Thursday afternoon I was notified the vehicle was ready for pickup. I was told during this 4 day period I did not qualify for a loaner. I mentioned to the Sales/Fleet Manager, poor service, is a good reason not to come back and purchase other vehicles from his sales group. More

great and wonderful buying experince from Fremont Ford The process of getting my truck from Fremont Ford was a breeze. After taking with and visiting more than the seven dealers close to my current home in The process of getting my truck from Fremont Ford was a breeze. After taking with and visiting more than the seven dealers close to my current home in 95035 zip code. Wooooow!!!!!!, when I called and went to Fremont Ford. The first person I spoke with was Miss or Mrs. Desairee an then Mr Ron which was smooth did not 45 mins like some of the ones before. The team work of Mrs. Desairee, Mr. Ron Edwards, Mr. Jack Anderson and Mr. Ahbaid knowledge and tact make my experience great. For the first time buying a vehicle it took less than four hours with no hustle just a smooth process only waiting on the finance person Mr. Ahbaid because some one was there before me. More

Great customer service and sale person is very presise. Helped me take a brand new car home thanks a lot and will definietly will come back!!! Helped me take a brand new car home thanks a lot and will definietly will come back!!! More

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Quick, fast and simple sums up the new car purchase. Price point also closed the deal when comparing with other dealers. Good job Eddie you are tenacious 👍 Price point also closed the deal when comparing with other dealers. Good job Eddie you are tenacious 👍 More

Best Car buying experience ever!! I buy a new car or truck every year and Eddie at Fremont Ford made this the best car buying experience I've ever had. He was professional, courteous I buy a new car or truck every year and Eddie at Fremont Ford made this the best car buying experience I've ever had. He was professional, courteous and gave me a great deal! The dealership is outstanding. I will definitely be back for my next purchase and will undoubtedly recommend both the dealership and Eddie to all my friends More

Wonderful service. Quick, easy and uncomplicated. We’ve had many vehicle purchases that have been frustrating to deal with but the guys at Fremont Ford, especially Eddie and Yama made this one of the We’ve had many vehicle purchases that have been frustrating to deal with but the guys at Fremont Ford, especially Eddie and Yama made this one of the quickest, simplest and enjoyable purchases we have ever been involved in. More

I needed my vehicle repaired by COB - they came thru for me. Cost of repairs was also very fair. Will go back for all my service me. Cost of repairs was also very fair. Will go back for all my service More

Eddie at fremont ford was the best,never seen a costumer service like this before,we went to 3 difrent dealerships and came out so confused.But this guy was awesome I means awesome. He even sent me the pic service like this before,we went to 3 difrent dealerships and came out so confused.But this guy was awesome I means awesome. He even sent me the pictures of the ford transit we were looking for.we went there saw the car start the contract.Yap In and out with the car.He listened to our needs and do his best tl make us happy.We were in capitol ford and they even told us that cant give us our total balace of the car,they didnt even bother themself to print out full details of the car for us.Then I saw fremont ford And I told my husband lets try this dealrship.And yes From first I knew we will buy from here.He is the best,also acounting/finacial guy named Mostafa helped us alot.He was Awesome,best service.He describe us all the waranty and other stuff one by one,and helped us make the best desicion.Same in this situation We were in stevenscreek dealer the guy told us u only have one year of waranty one the car,so he aded all the extra stuff byhimself and gave us a big total.He didnt even describe what are they and im talking about 2019 car,we bought 2020 transit van in this fremont dealer and got even a better deal with 5 year waranty of 100k mile.So hope this will help both of this guys get a huge raise on their income cause if they make me happy and make other people happy thry need to get happy too. so again and again thank you Eddie and Mostafa we thank you for all u did for us. God bless u both More

It was a great experience overall. The staff is very courteous and friendly. Abbas and his team are doing a wonderful job. Mustafa from finance department was very helpful as well. courteous and friendly. Abbas and his team are doing a wonderful job. Mustafa from finance department was very helpful as well. More