Frema Volkswagen

One satisfied guy Bought a brand new 2018 Tiguan and we are very impressed with this car, and Frema Motors was amazing to deal with. The sales staff was very knowledgea Bought a brand new 2018 Tiguan and we are very impressed with this car, and Frema Motors was amazing to deal with. The sales staff was very knowledgeable and the atmosphere is so family oriented! My wife and I were very impressed. If you are looking for a new VW give them a shot, they will make it worth your while! More

Awesome experience Work with them for multiple cars, although they couldn’t come together on a truck, we bought a Passat from them we absolutely loved! They did a great Work with them for multiple cars, although they couldn’t come together on a truck, we bought a Passat from them we absolutely loved! They did a great job explaining everything with the lease and we will be back for the awesome service! More

Great buying experience! What a great dealership! Everyone was so friendly and helpful. Thevsakes people were very knowledgeable and directed me to the perfect car for me! It What a great dealership! Everyone was so friendly and helpful. Thevsakes people were very knowledgeable and directed me to the perfect car for me! It was an easy and enjoyable experience. The owners are very hands on and make you feel right at home. More

Service Department Although I live 90 miles from Goldsboro, I have bought several vehicles from Frema through the years; Volkswagons and Mazdas (and a few used cars!) Although I live 90 miles from Goldsboro, I have bought several vehicles from Frema through the years; Volkswagons and Mazdas (and a few used cars!) Love working with Mike Dubois in sales! I even continue to drive 90 miles for servicing on my vehicles; the service department is great... especially Charlie Howell ! He is always so helpful !!! Many times I have thought about having my Mazda serviced locally since it would be more convenient but because of Charlie Howell (and others) I will continue to make arrangements to have the vehicle serviced at the Frema Volkswagon-Mazda dealership in Goldsboro. NC. More

Awesome experience Everyone at Frema is so friendly and helpful! They make buying a car such an easy and fun process. They treat you like family there. The service depa Everyone at Frema is so friendly and helpful! They make buying a car such an easy and fun process. They treat you like family there. The service department is excellent as well. All around a fantastic place!!! More

Frema service the best !!! I had a used Beetle convertible. I called the Raleigh dealers to fix a broken rear window winder, they told me $700.00. I called Frma and they said it I had a used Beetle convertible. I called the Raleigh dealers to fix a broken rear window winder, they told me $700.00. I called Frma and they said it was a problem that should have been recalled and that VW gave all dealers the parts and told the dealers to charge whatever they wanted for labor. Frema not only repaired the broken window winder they also installed the parts on the other rear window so it wouldn't break. What did he charge me......NOTHING !!! So I sold the car soon after and went back to Frema to buy a 2017 Beetle convertible for my wife. David K. More

service dept Had my 2003 Passat timing belt changed at the cost of $1,600+. One week later the timing belt components and tensioner broke, they said it was do to m Had my 2003 Passat timing belt changed at the cost of $1,600+. One week later the timing belt components and tensioner broke, they said it was do to my engine being old with 200,000 miles on it that cause it. They also said the components and tensioner is not part of work. Now I ask, at the time of work compression of that engine was fine, if all those parts they claimed was old, why did they not advise me to have them changed also. Now, my engine is shot, they said tough luck and is not their fault. More

Not good businesseship I bought a 2013 kia in March 2016. Had the car 5 months. The motor went bad. Frema said they couldn't do anything because I didn't get a extended warr I bought a 2013 kia in March 2016. Had the car 5 months. The motor went bad. Frema said they couldn't do anything because I didn't get a extended warranty. They said I could get another car if I got a cosigner. I told them I wasn't going to do that because it wasn't my fault. So here I am don't have no car. Already paid over 2000.00 in car payments and nothing to show for it. Once again its all about the money not the customer. I am very disappointed. Because to me a 3 year old car motor shouldn't go bad. No I wouldn't recommend Frema Motors. BILLY SIMMONS GOLDSBORO NC More

Rude management Had our car serviced here once and started getting calls from salespeople. We'd had the car six months. Why do they need to beg us to buy another on Had our car serviced here once and started getting calls from salespeople. We'd had the car six months. Why do they need to beg us to buy another one? When I complained about this to the general manager, he told me "you have too much time on your hands." Typical classless, sleazy sales staff - will not ever be visiting this dealership again. More

Satisfied customer! After a bad experience with another dealership, a friend sent me to Frema Motors. Shell and Joey worked hard to find the exact car I wanted. They neve After a bad experience with another dealership, a friend sent me to Frema Motors. Shell and Joey worked hard to find the exact car I wanted. They never pressured me or tried to push me into settling for something I didn't want. I am very pleased with the deal I got and I absolutely love my VW Beetle! I found this dealership to be professional, trustworthy and appreciative of their customers. They stood by everything they told me they would do 100%! I would recommend Frema Motors to anyone and I certainly look forward to doing business with them again! Best car buying experience I've had yet! More