Freeway Honda

This is an outstanding dealership, from the General Manager to the Salesperson. I was welcomed treated with respect and all my questions were answered very well. I would recomend this dealership to my Manager to the Salesperson. I was welcomed treated with respect and all my questions were answered very well. I would recomend this dealership to my friends & associates, The Honda I purchased was a 2008 Hond Accord LX with 74440 miles on it and the selling price was excellent. The General Manager Jeff Voechting did an excellent job peparing for my visit since we were about 30 miles from Freeway Honda. My daughter asked me to contact this particular dealer and I am glad we did. More

My mom needed what will probably be her last car due to her age, so I took time to take her car shopping knowing how hard it can be getting a fair price and not taken advantage of at a dealer. After making her age, so I took time to take her car shopping knowing how hard it can be getting a fair price and not taken advantage of at a dealer. After making the rounds to several different car dealers and being treated to some dumb selling antics by your typical car salesman I made a stop at the Honda dealer in Santa Ana, Freeway Honda. We were warmly greeted by the salesman Jesse Rivera who thanked us for coming by, after some initial fact finding exchanges he led us to the car I was considering for my mom a Honda Fit, he took time to show her all the features, get all the driving adjustments setup for her before we started the test drive to ensure she was comfortable. After the test drive he asked how we enjoyed the car and honestly we told him we did not like the car, he asked why and my mother told him, he listened to her and then said he had a idea and would we please give him a few more minutes, we agreed since he had been so patient, he brought us over a small SUV the CRV in the color we had been considering, at first I was against the idea because of the higher cost but he asked me to not consider the price yet just see if we like it better, well my mom did like it better. Because she was sitting up higher than the Fit or the other brands we had looked at she could see the cars around her better and the test drive along with the knowledge he had of the CRV and it's competitors we agreed to consider it if we could bridge the price gap since my mom lives on a fixed income. After a few back and forth inquiries mainly about our trade in he presented our offer to his manager who accepted, she was very pleased the final payment fit into her budget so we agreed. Jesse then promised we would be in and out of the finance department shortly, during the brief wait while the CRV was being prepared and filled with gas he went over the owners manual with us and even took us on a tour of the dealership introducing us to the service person who would look after my mom when servicing would be due, then when it was our turn he led us to finance where Ramon took care of all our paperwork, while there we were surprised how quick everything went compared to our past car buying experiences. Once the paperwork was done we were again greeted by our salesman who seemed as happy as we were about the purchase, he took a moment to introduce us to his managers who stopped what they were doing to congratulate us, thank us for our business and give us their business cards if any issue came up. The CRV was waxed and ready for us with the controls set how my mom wanted, her belongings transferred from her old car, after again going through a demostration of the CRV but this time having my mom operate everything to make sure she knew how to we were on our way. This much is certain after this experience it will be easy to reccommend this Honda dealer and have done so already. More

Shawn and Phat were extremely informative throughout the service of my vehicle, which included a new set of brakes, oil change, new battery, and replacing the steering and brake fluid. They were both frien service of my vehicle, which included a new set of brakes, oil change, new battery, and replacing the steering and brake fluid. They were both friendly and very knowledgeable about my vehicle and the services they were providing. My car was returned to me in a timely manner, only 4 hours, and looked better then when I brought it in, after being washed at no charge. The pricing was inline with other dealerships that I have had the vehicle serviced at. I would definitely recommend these guys to anyone having their Honda serviced. More

We have not purchased a car for 20 years, as an older couple we were concerned of being taken advantage of. After going to several different Honda dealers, we had a very different experience at this one couple we were concerned of being taken advantage of. After going to several different Honda dealers, we had a very different experience at this one!!! Rich met us outside when we got to the dealership and we let him know that we were looking for a used Odyssey van so Rich proceeded to show us 3 different models - no one else ever told us about all of the differences of the different models!! After Rich went through the cars we let him know that we didn't necessarily need a new van - he let us know that the cars we had looked at were all pre-owned/certified and what that meant - we thought they were new they were in such great condition - again none of the other places explained about used vs new or the certified status. Hector came out to show us the car and take us on a test drive, we knew right away that we wanted to buy our car here and from these people. When we got back we told Rich, he asked if we were AAA memebers, (we are) and he offered us a discounted price, it was very easy. We still can't believe how beautiful our new (used) car is and how simple it was to buy - after the other dealers we thought it was going to be hard. Rich should be commended on his attention to detail and his like new cars!! He even called us the next day to see how ever thing is and if we are still as happy with the car. We will recommend Rich, Hector and this dealership to our family and friends, there are not many honest people/places that you can trust anymore but we feel this is one. More

Being a woman I have always been nervous about bringing my vehicle to a service center. I don't know or understand anything about cars. I have always felt intimidated or pressured into services or repa my vehicle to a service center. I don't know or understand anything about cars. I have always felt intimidated or pressured into services or repairs. I have just moved to Tustin and decided to try Freeway Honda. Vance was my service advisor and did a great job! He was VERY patient with me and answered all of my questions. He did not try to sell me anything that was not needed. My vehicle was serviced in a timely manner, the price was fair and they even performed a courtesy car wash. I will definitely be bringing my vehicle back to Freeway Honda whenever I need service or repair. Bella More

My wife and I have a 2010 Honda Pilot. We did not buy this vehicle from Freeway Honda. We had an on going problem that the selling dealer could not or would not fix. We finally tried Freeway Honda. this vehicle from Freeway Honda. We had an on going problem that the selling dealer could not or would not fix. We finally tried Freeway Honda. Well from the minute we arrived we were treated well by Steven Lee and the best part they fixed our car!! I was very impressed with the level of communication and professionalism. They even had their shop foreman Jamie explain to me exactly what was going on with my vehicle and what he did to repair it. I will definitely continue to have my vehicle serviced here! More

I was just looking and was not ready to buy because it was the day before we left for a week long vacation. I couldn't say no because I received such a great price and made arrangements with our salesman was the day before we left for a week long vacation. I couldn't say no because I received such a great price and made arrangements with our salesman Amir to leave the car there until we returned - what a great overall experience. When we returned, the car was detailed and ready to go. It made returning from vacation an enjoyable event. Quoting my wife - "best day ever!" Thanks! More

07/24/2010 I am Jake and I am a registered nurse and I 07/24/2010 I am Jake and I am a registered nurse and I would not recommend anyone i know to even consider buying a car from this dealership. I was a 07/24/2010 I am Jake and I am a registered nurse and I would not recommend anyone i know to even consider buying a car from this dealership. I was a first time buyer when I bought my first car from this dealership and they totally screwed me over with no remorse. They sold me me a civic with no armrest and no power mirrors, no power locks, an alarm system that only locks the front doors and not the back? i found that out 2 weeks later and i called and they wanna charge me an extra 150$ to install the back door locks? wtf?! they know how to really fool people and mislead them into making a bad decision. They sold me a civic dx-vp for 18,000 with an 11.35% interest rate?! which will come out to 30,000 in 60 months? and they present it to me like oh my credit sucks and my credit score is unavailable, this and that, I was very naive at the time and they took complete advantage. Everyone knows car salesmen are the scum of all professions but they are really taking it to new extremes. I am trying to find a way out of this situation they have put me in but they aren't letting me. I feel like I should get a lawyer and find out what my options are because they aren't giving me any. I would rather much lease the car now know all that I know because they didn't tell me anything at the time but they say they don't lease cars to first time buyers? bullshit. how are they going to approve me on a 500$ a month car payment and not on a $200+ a month lease payment. They are really good at keeping their customers in the dark and lying when they feel like they have to. I am so angry with how they presented everything to me and how they have ignored my calls, if theres anyone out there that can help me or just give me some advice on what I can do It would be very much appreciated. I am so depressed after dealing with these people because I could have had a way better car at a way cheaper price if I went somewhere else. Do not go to these people to buy a car, lease a car, get your car fixed etc. just stay away from this dealership. More

after reading some reviews I was not sure i wanted to take my business to Freeway Honda.They were close to where i lived so I tried them on, knowing I could walk out at any time. I met Steve he was very take my business to Freeway Honda.They were close to where i lived so I tried them on, knowing I could walk out at any time. I met Steve he was very knowledgeable. After finding the car I wanted we sat down for a very hassel free deal we agreed in less than a hour. Peter in Finance great. Everyting went great thanks Freeway Honda More

I came in this weekend to look at cars to see what I might like, Hector actuallyseemed like he cared about what my wants and needs were, he showed me Accord EX and I fell in love with the car. I was wo might like, Hector actuallyseemed like he cared about what my wants and needs were, he showed me Accord EX and I fell in love with the car. I was worried that I might not be able to afford it but Sal got me a great interest rate along with a great price. This is my fifth car I have purchasedand by far the best experience, I will return to freeway Honda next time I buy another car. More