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Freeway Ford

Bloomington, MN

3.5
952 Reviews

9700 Lyndale Ave S

Bloomington, MN

55420

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Showing 952 reviews

February 08, 2018

Recall work I chose not to have rental car even though one was available free of charge due to recall work. The transport service was excellent. The work took a More

by Bison 1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Gustafson,
May 10, 2018 -

Freeway Ford responded

Bison, we are happy you had a good experience at the service center. We apologize if your drivers seat didn't come back how you left it. But glad it was only a minor inconvenience. We hope all is well and thank you for coming to Freeway Ford for you auto needs.

February 07, 2018

New car biying Debbie went over and beyond helping us get the escape we wanted. She persisted until she found the perfect car She is knowledgeable and extremely wi More

by Lphenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debra Anderson
May 14, 2018 -

Freeway Ford responded

We are happy to know that Debbie could help you find that perfect car. We know how stressful shopping for a new car can be and are happy you could avoid that stress here at Freeway Ford. Thank you for being a part of the Freeway Ford family.

February 02, 2018

Very pleasant experience We bought our new F150 almost 6 months ago and working with Andy Shultheis was just great.He helped answer all our questions before and after the sale More

by Richard M. Dechaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Shultheis
May 16, 2018 -

Freeway Ford responded

Richard, we enjoyed hearing about the experience you had. We are happy to know we could be your top choice when it comes to purchasing a new car. We appreciate your loyalty and look forward to seeing you and George again. Thank you for being a part of the Freeway Ford family

February 02, 2018

Great experience Barbe is fantastic to work with! We have bought two new cars from her in the last year, and had a great experience. My only complaint is all of the ph More

by kelly921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbe Castjohn
May 16, 2018 -

Freeway Ford responded

Kelly, thank you for sharing your experience. We are happy you enjoyed working with us and apologize if you feel that we are contacting you to much. We want to assure everything is going well with your new vehicle. As you know we are here to answer any questions or concerns you may have. We hope to see you again and thank you for being a part of the Freeway Ford family.

February 02, 2018

Thank you Dean and staff Dean and his staff are very accommodating. And always helpful and smiling. We have two Ford vehicles and always have good service . Thank you Freeway More

by Lynng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean ? In Service, Patrick Martin
May 14, 2018 -

Freeway Ford responded

Thank you for the five star rating! Customer service is very important to us and are happy to know that you always receive good service here at Freeway Ford. We hope to see you again and thank you for being a part of the Freeway Ford family.

February 01, 2018

Nice experience Very friendly and efficient team! They listened to what we were looking and responded with the right truck at the price that we wanted to achieve. More

by TJWalsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Garcia, Brian Ward
May 20, 2018 -

Freeway Ford responded

TJWalsh, we appreciate you taking the time to share the experience you had. We are happy to know that our team was friendly and efficient when it came to finding the right truck for you. We hope to see you gain and thank you for being a part of the Freeway Ford family.

February 01, 2018

Excellent experience with a purchase of Ford EDGE Purchase my first FORD EDGE SEL 2017 from Barbe Castjohn. Very professional and nice dealer. I live far away from this dealer (about 4 hours driving). More

by Erliang Zeng
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbe Castjohn
May 20, 2018 -

Freeway Ford responded

Erliang, thank you for sharing the experience you had. We are happy to know that our team could help make this an excellent experience and meet you halfway so you could avoid that 4 hour drive. We strive in providing excellent customer service and it is great to know that Barbe was there to help you with your purchase. We hope you are enjoying your new Ford Edge SEL 2017 and thank you for being a part if the Freeway Ford family.

January 26, 2018

Louie and the team take such good care of me!! Every one has been so helpful and attentive. I won't take my car anywhere else for servicing. Reasonably priced and helpful when recommending necessar More

by Ashleigh Harper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim
May 22, 2018 -

Freeway Ford responded

Ashleigh, thank you for being a loyal customer. We are happy we could provide you with helpful and attentive service. We look forward to seeing you again and thank you for being a part of the Freeway Ford family.

January 26, 2018

New F-150 I found the professionals to be friendly, helpful and supportive. I looked at three dealerships and found the one that provided the best value; both More

by Brad150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Campbell, Brian Steinhorst
May 22, 2018 -

Freeway Ford responded

Brad, thank you for sharing the experience you had. We are glad to know we could provide you with the best value in price and service. We look forward to seeing you again and thank you for being a part of the Freeway Ford family.

January 25, 2018

Lexus lease up -- now what? I had a Lexus lease term up and knew I had to buy a used vehicle due to my long commute. Barbe helped me find the perfect vehicle - it was a great pr More

by Kimberly Ihle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbe Castjohn
Jun 04, 2018 -

Freeway Ford responded

Kimberly, we want to thank you for your five star rating! Having to decide what car to buy next can be tough. We are glad Barbe could help you pick out the perfect vehicle. We hope you are enjoying your new car and look forward to seeing you again. Thank you for being a part of the Freeway Ford family.

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