Freeway Ford

transmission problem I took my 2014 Ford Cmax hybrid (nearly 95,000 miles) to Freeway Ford service because it had started to make a strange noise when it was regenerating I took my 2014 Ford Cmax hybrid (nearly 95,000 miles) to Freeway Ford service because it had started to make a strange noise when it was regenerating the battery while idling. The reason I picked Freeway Ford is because they had very good service reviews on this site! It understandably took a couple hours for them to diagnose the issue but it turns out there was a major problem with the transmission that required a replacement (still in progress.) Thankfully, the replacement will be covered since the hybrid has a 100,000 mile warranty, and my service advisor, Dean Gustafson, was great about getting a loaner for me (covered by Ford) because I had to go out of town for the weekend. I'm looking forward to getting my vehicle back and will review again after that, but wanted to share that it had been a really good experience so far. (Shout-out also to Loretta in service reception who was super nice!) More

Great Experience Fixed my truck in a timely manner and explained everything they did. Service was very good. washed my truck and left it very clean. thanks Fixed my truck in a timely manner and explained everything they did. Service was very good. washed my truck and left it very clean. thanks More

The salesman Jack was very nice and work with me I enjoyed my visit with the salesman Jackie was very nice and understanding and worked with me to get me a car very nice salesman I enjoyed my visit with the salesman Jackie was very nice and understanding and worked with me to get me a car very nice salesman More

It was awesome service Paul checked me in and told me it would 1 to 1 1/2 hours and it was completed. He was very helpful when I asked about having my door repaired and gave Paul checked me in and told me it would 1 to 1 1/2 hours and it was completed. He was very helpful when I asked about having my door repaired and gave me the name/address/phone number-very helpful. More

Great experience Very easy to work with. Good selection of trucks. Recommend. We purchased two vehicles and will visit them again when tume to buy another. Nice. Very easy to work with. Good selection of trucks. Recommend. We purchased two vehicles and will visit them again when tume to buy another. Nice. More

Certified Pre-Owned F-150 Found the vehicle I wanted online, called the dealership and picked it up that weekend. Bobby was my salesman. Although new to their sales team, Bobby Found the vehicle I wanted online, called the dealership and picked it up that weekend. Bobby was my salesman. Although new to their sales team, Bobby was quick to find information he didn’t have, very personable, and a valued asset to the dealership, in my opinion. He even brought me a thing my wife had made for the mirror that I had forgotten in my trade vehicle. Finance guy was great and incredibly efficient at what he does. Right vehicle, right pricing, I’ll be back. More

Efficent As a busy executive, I showed up on the lot knowing what I wanted and the fair market value of the options available. The team didn't waste my time o As a busy executive, I showed up on the lot knowing what I wanted and the fair market value of the options available. The team didn't waste my time on longwinded negotiations. I considered the options overnight, called Nolan at 4 pm the following day (Friday), and drove the car off the lot by 5;30. More

Excellent Great customer service, staff was very friendly, they were able to answer all of my questions offered, great discounts, and went over the top to get u Great customer service, staff was very friendly, they were able to answer all of my questions offered, great discounts, and went over the top to get us qualified. More

Awesome I had a great experience with Freeway Ford, I upgraded and to a new truck and everything went so smoothly. It was a great place to buy a new truck. I had a great experience with Freeway Ford, I upgraded and to a new truck and everything went so smoothly. It was a great place to buy a new truck. More