Freeway Chevrolet - Service Center

I brought my Chevy HHR (bought at Freeway Chevroled in October 2009) in for service as I had intermittently been hearing what sounded like a liquid sloshing noise emanating from the right side of the vehi October 2009) in for service as I had intermittently been hearing what sounded like a liquid sloshing noise emanating from the right side of the vehicle. After a test drive by one of your employees it was found that a styrofoam ice chest in the trunk was rattling around and causing the noise, along with a loose license plate. Did I feel dumb, or what??? Chris explained the cause of the noise to me, took me for a drive so I could hear the noise had stopped with the removal of the styrofoam box, and never once treated me like a total idiot. Very diplomatic of him, and appreciated by me a lot. Now my vehicle is noise-free. Thank you, Chris! P.S. I love my HHR! More

My vehicle was in for warranty work and Raul my service advisor, kept me informed of the status and the cause of the problem in a professional manner. The vehicle was cleaned to a spotless condition and re advisor, kept me informed of the status and the cause of the problem in a professional manner. The vehicle was cleaned to a spotless condition and ready to pickup when I arrived at the dealership. More

Joe was very helpful and addressed my concerns immediately. He was very thorough in explaining what the problem was and what was required to fix it. He also helped my weight the advantages and d immediately. He was very thorough in explaining what the problem was and what was required to fix it. He also helped my weight the advantages and disadvantages of postponing a couple of other items needing repair on the vehicle. More

I THINK OVERALL YOUR CUSTOMER SERVICE IT IS GREAT I WILL RECOMMEND YOU TO MY FAMILY AND FRIENDS. EDDIE WAS ON THE TOP ANSWERING QUESTION AND PROVIDING INFORMATION FOR PARTS AND LABOR FOR MY CAR. HAVE MY C RECOMMEND YOU TO MY FAMILY AND FRIENDS. EDDIE WAS ON THE TOP ANSWERING QUESTION AND PROVIDING INFORMATION FOR PARTS AND LABOR FOR MY CAR. HAVE MY CAR READY ON TIME. I REALLY APPRECIATE YOUR SERVICE. More

Mr. Alameda is my service manager person, and he is one of the best personal on the top of everything service that I have ever dealt with at any car dealership. He is such a great asset to Freeway Chevrol of the best personal on the top of everything service that I have ever dealt with at any car dealership. He is such a great asset to Freeway Chevrolet, and I would reccomend anyone to call him for the hands on service he offers. He explains the issues to you so you can understand, without you feeling like you should know this stuff.. Great Guy!! More

Dear Service Manager, We experieinced a fuel system Dear Service Manager, We experieinced a fuel system issue with our vehicle that was difficult to diagnose, and even though we had to bring the car b Dear Service Manager, We experieinced a fuel system issue with our vehicle that was difficult to diagnose, and even though we had to bring the car back twice, upon the second visist your team was able to identify the issue and resolve the problem in a timely manner. Joe Helms is a tremendous asset to your dealership's service department and he is an ambassador for Freeway Chevrolet. Thank you. Sincerely, Mark W. Chapman 908-285-6992 More

Pricing is excessive. $40 for rotation and oil change too much. Can get done for less than half the price else where. Major work pricing was excessive to. Was in hurry & had to have done. Definitely too much. Can get done for less than half the price else where. Major work pricing was excessive to. Was in hurry & had to have done. Definitely shopping around next time. On a postive note, staff was friendly. More

I took my car in to get a couple of recalls taken care of. Service was quick and friendly. It didn't take nearly as long as I was expecting, so I was surprised when my service advisor came in and told me of. Service was quick and friendly. It didn't take nearly as long as I was expecting, so I was surprised when my service advisor came in and told me my car was ready. Service at Freeway Chevrolet has always been quick and friendly. More

Had a early day, was in need of a LOF, stopped in and was greeted and told no waiting. So now I have one less thing to do on Saturday morning, can spend more free time at home. Service was quick and as alway greeted and told no waiting. So now I have one less thing to do on Saturday morning, can spend more free time at home. Service was quick and as always the wash job was the frosting on the cake. Thanks, James Dawkins More

Craig was very helpful especially when dealing with the extended warrenty that we have. He made sure that I was well taken care of and that all my questions were answered. Craig also had taken time to expl extended warrenty that we have. He made sure that I was well taken care of and that all my questions were answered. Craig also had taken time to explain all the facts and needs of our vehicle to my husband.Thanks Craig, Lisa Dugan More