Freeway Chevrolet - Service Center

I have visited many times for sevice. The service writer was different this time and I do not know the name, I'm sure you could determine from your system if you wanted to know. I received zero updates on t was different this time and I do not know the name, I'm sure you could determine from your system if you wanted to know. I received zero updates on the status of my service even though I saw the service writer many times in the showroom. My truck was pulled up to the exit and parked. I asked the driver for the paperwork to pay the cashier, which I did. I never saw the service writer. The service writer I have had in the past, (blonde woman) provided much better service than I received on this visit. I will still recommend as this was just a small detail, just better before. More

I had a bad experiance with Enterprise rent-a-car. I just stopped in for a quick oil change on my way to another appointment. Mr Alameda informed me that I was overdue for service (30,000 mile) to have just stopped in for a quick oil change on my way to another appointment. Mr Alameda informed me that I was overdue for service (30,000 mile) to have my transmission flushed. I told Mr Alameda that I didn't have time for the service. He stressed that it was very important to complete this service and that he could get me in a rental car right away. This was at about 7:30 AM. I did not get my rental car until 9:06 AM. This made me late for my 9:00AM appointment. Also the rental car was dirty and the "gas" light was on as the gas tank was empty. Later when I was picking up my vehicle, Mr Alameda explained that my vehicle did not need a transmission flush. I felt he was pushy in recommending service that I didn't really need, and I didn't have time for. I feel that very little serevice was preformed for the price I paid. More

The service was great. The only thing that I'd change is, I didn't know the name of the person that helped me. I would have liked to receive a business card to be able to call and make future appointments. I I didn't know the name of the person that helped me. I would have liked to receive a business card to be able to call and make future appointments. I used to call Joe, but he doesn't work there anymore. More

Over the past several years, my wife and grown children have been bringing our vehicles to Freeway Chevrolet for service. Roger has always taken excellent care of all our needs. (Even going way beyond his have been bringing our vehicles to Freeway Chevrolet for service. Roger has always taken excellent care of all our needs. (Even going way beyond his "normal" service advisor duties to help us take care of any situations that we had to work with). It is because of this excellent service and attitude that we have decided to purchase any new/used vehicles through Freeway Chevy. Roger introduced me to Dennis Renko in the sales department who also exemplifies the excellent attitude required to help me make decisions and Dennis found the perfect truck for me. We plan to continue using Freeway Chevrolet for all our new/used vehicle needs as well as our service needs. Thank so much, Larry Anderson Owner, Secure Power Professions More

I had a defective component that was under warranty, however the part was unavailable from the manufactuer and General Motors and may not be avaialable for several months. My service rep, Raul kept me i however the part was unavailable from the manufactuer and General Motors and may not be avaialable for several months. My service rep, Raul kept me informed on the status of the repairpart and the Service Manager was able to obtain the part in a much shorter time than predicted. I appreciate the extra time spent by the two gentlemen in expediting the repair of my vehicle. More

Roger is an exceptional service person. He has always provided me with great quality service and I look forward to our appointments. Roger has always given the best service possible. Although the servi provided me with great quality service and I look forward to our appointments. Roger has always given the best service possible. Although the service department is great. I would like to comment on the vehicle. I've had two Chevy Avalanches, a 2004 & a 2007. I have seen similar manufacturing defects with both vehicles. I hope that GM is logging and tracking its defects as well as improving the design and quality of its future vehicles and suppliers Signed Douglas Good, Supplier Quality Engineer Honeywell Aerospace. More

Service representative Klaver was helpful in going through the warranty I wanted to purchase and finding answers to all of my questions. This included calls she made to three or four people at Prote through the warranty I wanted to purchase and finding answers to all of my questions. This included calls she made to three or four people at Protective or within your company. I bought the warranty because I got the answers I needed. More

Eddie and his technicians did an efficient, quality and timely oil change on my car. The service department is always friendly and caring. I feel comfortable and confident when I am there. Everyone take timely oil change on my car. The service department is always friendly and caring. I feel comfortable and confident when I am there. Everyone takes a genuine interest in my car receciving great care and service! Thanks! More

got my first free oil change............................................................................................................................................... change................................................................................................................................................................................................................................ More

got my first free oil change............................................................................................................................................... change................................................................................................................................................................................................................................ More